Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
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Lisez les avis des autres
Really pleased with my latest purchases, arrived promptly, good value and customer service is good to. The blend of herbs for liver is working already I think. I would recommend Oils and herbs to all.... Voir plus
I found everything I needed at great prices, with fast delivery and excellent packaging. The herb quality and grinding are impressive, and the detailed information provided for each herb — including p... Voir plus
I order last week till today I have not received it Try to contact no going through Received email is been delivered Try to look where Showing some one house window
À propos de l'entreprise
Écrit par l'entreprise
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Coordonnées de contact
312 Accrington Road, BB1 2AN, Blackburn, Royaume-Uni
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4,5
Excellent
412 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great quality product and fast delivery…
Great quality product and fast delivery
Very happy
5 février 2026
Multiple delivery issues
Order not delivered. Queried after 10 days and was advised postal issues and that replacement would be sent. A week later, still no delivery. Chased again and was told replacement order would be sent. Eventually delivery received however only part of order delivered. Chased again for the missing item - still waiting on it to be delivered. For a first-time customer this was a very poor experience, hence the 1 star.
17 janvier 2026
Réponse de Oils and Herbs UK
Hello,
We have carefully reviewed your order and the full tracking history again. At the time of dispatch, there were courier delivery outages which caused delays and inconsistent tracking updates. Because of this, you were informed that a replacement would be arranged to ensure you received your items as quickly as possible.
After checking the latest tracking today, we can confirm that **both parcels linked to your order have now been delivered**. There are no outstanding shipments pending from our side.
We understand that the delays, multiple follow-ups, and partial delivery understandably led to a frustrating experience, especially as a first-time customer. The disruption was related to courier issues rather than stock or fulfilment from our warehouse, but we acknowledge the inconvenience this caused.
If you believe any item is still missing, please contact us directly and we will investigate immediately.
Kind regards,
Oils and Herbs UK
Really good high quality health…
Really good high quality health products at brilliant prices.
4 février 2026
I ordered 3-5 months ago
I ordered 3-5 months ago, from Brazil.
The first package was lost in transit, as they told me, after I checked whats's happening with my delivery.
They didn't ask me if I want them to resend it, they did it without asking, even though it was already a long time since I placed the order. I would have clearly said NO!
Now, the 2nd package arrived and I had to do the import - the first time the custom notified me!
I didn't do it, so, after a few weeks, I asked for the refund.
Now, their CS lied to me by saying it wasn't lost (the first package), forgetting what they initially said a few monthd ago (sustained by the fact that the Custom never notified me about that package, by the way!)
In the end, IF YOU WANT TO SELL GLOBALLY, DO YOUR JOB AND INFORM THE CLIENT BEFORE ANY PAYMENT IS DONE, DON'T EXPECT THE CLIENT TO DO YOUR JOB!
THE WORST PART IS THAT THE CUSTOMER SUPPORT EXPLAINED TO ME THAT THEY ACT IN "GOOD FAITH" WHEN THEY ONLY RETAINED THE SHIPMENT ... GUYS, YOU CAUSED ME A LOSS, SO CUT THE BS!!!
21 janvier 2026
Avis spontané
Réponse de Oils and Herbs UK
Hello,
We would like to respond clearly to your concerns.
For all international orders, import clearance, customs procedures and any associated duties or taxes are managed by the customer in the destination country. This is standard for cross-border shipments and is stated at checkout. Unfortunately, we do not have control over how customs authorities operate or when they issue notifications.
Regarding your order:
• The first parcel was reported as lost in transit by the courier at that time.
• In good faith, and to ensure you received your order without further delay, we arranged a replacement shipment.
• When the second parcel reached Brazil, it required import clearance. As no customs payment or clearance was completed, the parcel was held by customs.
Despite this being outside of our control and part of the standard international import process, we have already refunded the product cost to you. As a company, we have absorbed the loss of the product itself as well as two international shipping charges.
At no point was there any intention to mislead you. Tracking updates sometimes change once parcels enter international customs networks, which may explain the confusion around the “lost” status.
We understand international shipping can be frustrating, but we fulfilled the order, sent a replacement at our expense, and issued a refund for the product despite the customs process not being completed.
Kind regards,
Oils and Herbs UK
Lacking certification
Research their products. I just came across another which they described as organic, yet the packaging has no organic certification.
No response from the company.
Trust not earned. Best avoided.
29 décembre 2025
Avis spontané
Horny Goat Weed Extract Powder didn't work
I was advised by their customer service to buy the "Hornygoat Weed Extract Powder" as I was seeking a libido booster. I have been taking it for a month now. No result
30 novembre 2025
Avis spontané
Réponse de Oils and Herbs UK
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you didn’t experience the results you were hoping for.
Herbal extracts such as Horny Goat Weed can affect individuals differently, and results may vary depending on factors like dosage, consistency of use, overall health, diet, and lifestyle. While many customers find it beneficial, we understand that it may not work the same way for everyone.
We’d really like to look into this further and help you if possible. Please feel free to reach out to our customer support team directly so we can review how it was used and discuss alternative options that may be more suitable for your needs.
Your feedback is important to us, and we appreciate you giving our product a try.
Réponse de Oils and Herbs UK
We’re very sorry for the frustration this delay has caused. Your order was dispatched last week but unfortunately Royal Mail marked it as lost in transit. As soon as we became aware, we reshipped your order yesterday and the tracking now shows it is out for delivery today.
We truly appreciate your patience and understanding, and we’ll continue to work hard to ensure a smoother experience in the future.
Réponse de Oils and Herbs UK
Thank you for trust and support.
Health oil for my joints.
I do apologise, it was my fault that I didn't put the district that I live in. Royal mail has emailed me; that the order will arrive tomorrow. At oils and herbs the delivery was prompt , Stuart Murdoch.
25 août 2025
Réponse de Oils and Herbs UK
Hi Stuart,
Thank you for your review. After discussing with you, we found that the address provided on the order was incomplete, which is why Royal Mail couldn’t deliver. We’ve now updated it with the correct details and resent your parcel. It should be with you very soon.
We appreciate your patience and understanding.
Dodgy company BE AWARE !!!
This company appears to be dodgy and unreliable.
I've requested information on their products (like the certificates they claim to have from Eurofin and if they're able to provide any more info on what I'm actually about to put in my body....all I got is ...Hello yes. Yet I've never asked a question so disrespec to a customer's question or query is another additional thing to the poor service of this dodgy company.
UPDATE: I'VE RECEIVED the Eurofin review, is dated from March 2025, but there isn't any other quality assurances.Hence I've changed my review from 1 star to 3, I will deduct the 2 stars for the unprofessional way my question was first approached and lack of more clarity and assurance on their products.
30 août 2025
Avis spontané
Réponse de Oils and Herbs UK
Thank you for taking the time to update your review. We sincerely apologise if our initial response came across as unprofessional. I was away on holiday at the time, which caused a short delay in replying to your request on WhatsApp.
We appreciate your patience and are glad we were able to share the Eurofins COA for Shilajit with you. Please be assured that all our products are tested and we take quality and safety very seriously. If you would like any further information or documents, we’re more than happy to provide them.
We value your feedback as it helps us improve our communication and service.
Been using Shatavari Powder from this…
Been using Shatavari Powder from this company for ages, very good powder and great price. Recommended for sleep and anxiety.
10 août 2025
Avis spontané
Organic liquorice root sticks
I ordered organic liquorice root sticks 100g. I was expecting the sticks to be of a reasonable length (from other companies they have been 10 or 11 cms long).
The ones I received from Oils and herbs were short stumps about 3 cms long. They looked like the “off cuts”. Very disappointed.
30 juin 2025
Avis spontané
Great company with quality products &…
Great company with quality products & also very fast delivery.
24 juin 2025
Shilajit
Nice product.
No updates on dispatch or tracking. No delivery confirmation. Happy with products
27 mai 2025
It's works Perfectly
My Brother gave me a little of the honey, I couldn't believe it. It's work, no side effects and the effect is something i had not experienced at age 45yrs. I will definitely buy more, and keep telling telling friends and family about it
27 mai 2025
Just received it though i have not…
Just received it though i have not really used it to know how effective it is but will confirm as soon as i have used it
27 mai 2025
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