First of all I want to thanks the team who Response me and sort out my problem Delivery service delivered my orderd some where else I complained to customer service and they send me another one Th... Voir plus
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Lisez les avis des autres
Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
I found everything I needed at great prices, with fast delivery and excellent packaging. The herb quality and grinding are impressive, and the detailed information provided for each herb — including p... Voir plus
Really pleased with my latest purchases, arrived promptly, good value and customer service is good to. The blend of herbs for liver is working already I think. I would recommend Oils and herbs to all.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Coordonnées de contact
312 Accrington Road, BB1 2AN, Blackburn, Royaume-Uni
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4,5
Excellent
413 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent in all respects.
5 février 2024
5 star service
5 star service. The courier returned my parcel and oil's and Herbs had no issue with sending me out a new batch with another courier service instead. Also polite customer service and all their products are 100% excellent quality. I have brought from thos place more than once and have recommended them to 3 of my family and friends who have also purchased from them. Thank you!
29 janvier 2024
Great products , customer service great ..
My parcel arrived damaged after a quick phone call the damaged items were replaced within a few days. Lovely customer service very polite and products are really good quality thank you ...
7 février 2024
Delivered in good time packed well
29 janvier 2024
Shilajit
Ordered shilajit only been taking it for nearly a month, sleeping better, more energy, feeling good in general,
12 février 2024
Had some delivery issues and they…
Had some delivery issues and they resolved it perfectly amd swiftly . Great customer service
2 février 2024
The oils arrived swiftly
The oils arrived swiftly. They were well packaged. I really liked the fact they had pipette droppers rather than the usual plastic dispenser lids which can be difficult to get your oils from. Beautiful packaging that feels luxurious. I was really impressed and will buy again.
31 janvier 2024
Quality assured
Quality assured, neatly packed, received in time, competitive, polite back-up, nice colour label.
I can not testify quality yet until consumed. I hope it will be what is promised.
29 janvier 2024
first class
web site was very easy to manage. communications first class. package arrived promptly and in excellent condition. reccomend.
26 janvier 2024
Good experience
Easy to order, Fast delivery, price OK. Didnt need customer service so dont know about that. So my experience was without fault hence 5 stars
25 janvier 2024
I did not receive my product
I did not receive my product. I have emailed you and had NO response.
Please can you investigate and replace or refund.
3 janvier 2024
Thank you for your service
Thank you for your service, I’m happy with the product I bought from you.
4 janvier 2024
Great communication and items delivered…
Great communication and items delivered quickly and on time.
3 janvier 2024
Had a wait few days fur product arrival
3 janvier 2024
Fast delivery A+
2 janvier 2024
I placed 2 orders - the 2nd I didn't receive after more than a month
I placed 2 orders, but the 2nd one, which I placed it on 11th of Dec 2023, I didn't get it untl tday, 15th of January 2024.
They have the worst international delivery I have ever experienced !
Besides, the Customer Supp Rep, after I placed the 2nd order, he got back to me to telling me that the UPS Rep asked me to review my delivery address, as I filled Las Palmas de Gran Canaria as being in Spain ... which actually is a Sanish territry, even though is an island.
15 janvier 2024
Avis spontané
Réponse de Oils and Herbs UK
Hello, Fantastic news that you've received the product!
Spanish customs impose significant restrictions on the import of herbs or Turkish honey into Spain, even with the necessary certificates. Unfortunately, this has been causing delays in releasing the products.Moreover UPS charges excessively for Canary Island delivery, whereas Royal Mail's fees are £18.00. Our standard delivery charge is £14.50. But This won't be happening next time.
We truly appreciate your patience in this matter, and to compensate for any inconvenience, we're pleased to offer you a 10% discount on your next order.
Simply use the promo code "MAX10," applicable to your email ID only.
Thank you for your understanding.
My product wasn't as expected
My product wasn't as expected, I ordered shilajit resin 60gram and I got 20 grm small pot of liquid shilajit not what I ordered.
Will never ordered again
4 janvier 2024
I have emailed over twice as I have not…
I have emailed over twice as I have not received my parcel and I have had no response. I would warn people of this and will be putting a warning on review I am not happy with this
4 janvier 2024
Réponse de Oils and Herbs UK
Hello Daren,
I sincerely apologize for any inconvenience caused. According to Evri's proof of image, your parcel has already been delivered. However, as you haven't found it outside your door, we have dispatched another package via Royal Mail. We hope you receive the parcel today or tomorrow. Royal Mail will send you an email notification before delivering the package. Please keep track of it.
Thank you for your understanding.
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