The first thing that was awesome about our purchase from Omaha Steaks was it was very affordable, and arrived quickly after we ordered in a well packaged container that kept everything frozen. We orde... Voir plus
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I order frequently from Omaha steaks and have always been a satisfied customer. It has even become gifts to my children on occasions because I feel they are getting a quality product, which also helps... Voir plus
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Omaha Steaks product quality is always excellent, which is critical considering today's supermarket prices. There is never any waste or gristle. The delivery was perfect...we were especially impressed... Voir plus
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Steaks were good. Hot dogs were good. Stay far away from the burgers ! The patties look gray in color and fall apart when you pull them out of the packaging. They also have zero flavor for smash bu... Voir plus
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À propos de l'entreprise
- Livraison de repas à domicile
- Boucherie
- Fournisseur de produits alimentaires
- Magasin de produits surgelés
- Produits carnés
Écrit par l'entreprise
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Coordonnées de contact
10909 John Galt Blvd, NE, Omaha, Etats-Unis
- 800-960-8400
- custserv@omahasteaks.com
- www.omahasteaks.com
4,3
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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I basically order the Filet Mignon…
I basically order the Filet Mignon steaks which are very good. I had one order of steaks that were not satisfactory and received credit for same. the franks, kielbasa are excellent and the hanger steaks I use for so many recipes. Delivery is great. Customer service is fantastic. Prices are a little high but worth it. Will definitely keep ordering. Thx
15 mars 2026
Réponse de Omaha Steaks
Thank you for sharing your valuable feedback!
Réponse de Omaha Steaks
We’re so glad to hear that you had a great experience with us! Providing this level of service is always our goal and it means a lot to know we met your expectations. Thank you for taking the time to share your feedback and let us know we got it right!
My order was correct and it was…
My order was correct and it was delivered without incident.
12 mars 2026
Réponse de Omaha Steaks
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that your order met your expectations and that you had such a positive experience with us. Your satisfaction is our top priority, and we appreciate your support!
I like the quality of the meats .
15 mars 2026
Réponse de Omaha Steaks
Thank you so much for letting us know that you enjoy the quality of our products. We appreciate your feedback and are delighted to hear that our efforts to provide high-quality items have made a positive impression. Your satisfaction means a lot to us!
Réponse de Omaha Steaks
Thank you so much for taking the time to leave us a wonderful 5-star review! We appreciate your feedback and are thrilled to hear that you were satisfied with the delivery, packaging, and products. It means a lot to us to know that our efforts met your expectations and that you had a great experience.
My first order was lost
My first order was lost . UPS somehow list it ,but customer service was so good to me they sent out a replacement order and it arrived within a few days.
12 mars 2026
Réponse de Omaha Steaks
We are sorry that your first order was lost, and we understand how disappointing that must have been. However, we are very pleased to hear that you received a 5-star customer service experience from us and that your replacement order arrived as expected. Thank you for giving us the opportunity to make things right!
Shipments are never late and products…
Shipments are never late and products are always frozen with dry ice. The quality of the meat is superb!
12 mars 2026
Réponse de Omaha Steaks
That's what we love to hear! Thank you for sharing your valuable feedback!
The birthday gift arrived on time
The birthday gift arrived on time. I haven't heard whether they enjoyed the steaks or not as yet.
15 mars 2026
Réponse de Omaha Steaks
We're so happy to hear that the birthday gift arrived on time! We always strive to ensure that our deliveries are prompt and reliable, especially for special occasions. We hope the birthday person loves their gift and that it helps make their celebration even more memorable. Thank you for choosing us for such an important moment!
I do understand business aspects
I do understand business aspects. But the way I see it is that most companies follow the same pattern: the customer is not as important as what they tell the companies. As far as their policies are. It is not the customer service; they are awesome, they understand the customer experience, but it is the company as a whole. What I mean is, I have been telling your customer service associate that UPS here in Yuma, Arizona, isn't very good with deliveries. They deliver when they want, and their customer service is very poor; they cannot deliver on time, especially when it is set to a Pacific time frame. I do understand that this company has deals with various delivery companies and cannot use different companies to deliver your products. Still, if the company handling the deliveries is not maintaining proper delivery standards, you should look to change those companies and make them fight for the business. And let the customer pick the delivery service they know is better in their area. That was the way it was in the 80s through the mid-90s, and then it moved to what the company alone chooses for the customer, and I think this is very bad for business. Because most businesses only see what is on paper, not what is actually happening, I know that what is on paper reflects what customers actually experience. And. Most people who want your products will pay extra for shipping, especially if it is delivered through a great delivery service in their area, and the customer knows which delivery companies are better. I do like your products, but unless you create a change in delivery in this area, move away from using UPS, and allow me to pick the delivery service I would like to use, like FedEx. The reason I like FIt edEx is that if I'm in the area, I can pick up the item from the facility, and its customer service is more willing to work with customers than UPS. With UPS here, whenever you call customer service, you feel like you are bothering them because their attitude doesn't meet customer service standards. Their attitude is very rude and unpleasant. If you want to expand this company, you should let customers choose the delivery service they want.
This is my take on the service.
15 mars 2026
Réponse de Omaha Steaks
We apologize for any inconvenience you experienced with your delivery. We understand how important it is for your order to arrive on time and in perfect condition, and we’re sorry to hear that we did not meet your expectations! Your feedback is very important to us, and we would like to look into your concerns further so we can make things right. Please reach out to us at Socialcare@omahasteaks.com with your order details, and a member of our team will be happy to assist you and work toward a resolution.
My personal experience
My orders are always correct, delivery is timely, and the product quality is excellent. I especially love the pork burgers!
12 mars 2026
Réponse de Omaha Steaks
Your fantastic feedback has truly made our day!
Réponse de Omaha Steaks
Thank you so much for your continued loyalty and support! We appreciate having you as a valued customer and are grateful for your trust in us!
We love your hamburgers and excited to…
We love your hamburgers and excited to try the hamburger bundles we just purchased!
15 mars 2026
Réponse de Omaha Steaks
Thank you for your kind words! We're thrilled to hear that you enjoy our hamburgers and are excited for you to try the hamburger bundles. We hope you love them!
Réponse de Omaha Steaks
Thank you so much for your feedback! We’re really glad to hear that we met your expectations and that you had a positive experience with us. Your satisfaction is very important!
Food was excellent and delivery was…
Food was excellent and delivery was what you said it would be.
15 mars 2026
Réponse de Omaha Steaks
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
When my order was delivered
When my order was delivered, it was put in my garage behind a bunch of boxes and I didn’t get it til the next morning when I checked my email, and it said it was delivered. Some of the meats were already thawing.i had to cook right away.
12 mars 2026
Réponse de Omaha Steaks
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
shipment arrived on time and still…
shipment arrived on time and still frozen!! Last one was late and thawed :(
11 mars 2026
Réponse de Omaha Steaks
We’re so glad to hear your shipment arrived on time and in perfect condition! It’s always our goal to ensure our customers receive their orders promptly and without any issues. Thank you so much for sharing your positive experience and for giving us another chance to make things right!
Quality of product great. Customer service experience was outstanding.
Expectations were exceeded.
15 mars 2026
Réponse de Omaha Steaks
Nothing makes us happier than when you're happy!
Delicious burgers!
15 mars 2026
Réponse de Omaha Steaks
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you find our burgers delicious! Your satisfaction means a lot to us, and we hope you'll continue to enjoy our burgers in the future!
Great tasting meats and desserts
Great tasting meats and desserts. Easy to fix for a perfect dinner.
15 mars 2026
Réponse de Omaha Steaks
Thank you so much for your wonderful feedback! We’re thrilled to hear that you are enjoying both our meats and desserts, and that you find them easy to prepare. Your satisfaction means a lot to us!
Easy ordering
Easy ordering, shipping always when predicted. Food is high quality. Makes birthday or Christmas shopping easy. My grown children love when they see that box arrive.
15 mars 2026
Réponse de Omaha Steaks
Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!
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