They deserve the top spot for providing absolutely appalling service. This company deceives people for its own profit without caring about customer issues; if you have a problem with your television,... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They are not a genuine service provider, the money paid for the protection cover is a complete waste. I am unable to register a service call because the app is not allowing me to raise the issue, eve... Voir plus
There is an update below this post which is the reason why i have changed the rating from 1 star to 4 star. Whoever is planning to purchase mobile insurance, please don't go with OneA... Voir plus
L'entreprise a répondu
"OneAssist is a complete waste of money. They sold me an 'Accidental Damage' plan but rejected a claim for a screen crack caused by a pet. The agent told me over the phone it's not covered and closed... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.
Coordonnées de contact
Etats-Unis
- www.oneassist.in
2,0
Bas
670 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Good experience
28 juin 2023
Avis spontané
Réponse de Oneassist
Dear Customer, we’re happy to see that you had a 5-Star experience - Team OneAssist.
Happy with service
28 juin 2023
Avis spontané
Réponse de Oneassist
Thank you Kunal. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
28 juin 2023
Avis spontané
Réponse de Oneassist
Thank you Enoch. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good services
28 juin 2023
Avis spontané
Réponse de Oneassist
Dear Harshal, thank you for appreciating our services - Team OneAssist.
I’m happy with the service
27 juin 2023
Avis spontané
Réponse de Oneassist
Dear Kajal, thank you for your 5-star rating! We are delighted to hear that you are happy with our service. Your satisfaction is our ultimate goal, and we appreciate your kind feedback. - Team OneAssist.
Pathetic
Refusing to process the claim on arbitrary grounds and rejecting the planned repair.
Extremely terrible services and processes.
Total consumer harassment. Regret buying the plan. Total waste of money and time.
26 juin 2023
Avis spontané
Réponse de Oneassist
Dear Customer, as per the recent updates from our team, your concern stands addressed. Please feel free to reach out to us in case of further assistance - Team OneAssist.
Extremely horrible service as they have…
Extremely horrible service as they have been telling my 80 year old dad for the past week that device will be collected, and no one has bothered to collect the device. Is this how they treat a super senior citizen? NEVER RECOMMEND...THEY ARE A CON COMPANY
Update:
They collected the phone after bad review and had mislead the Samsung service centre that the device is not in warranty and they have arrived at a settlement of less than half the price of the handset which was used only for less than 3 months from date of purchase
Con company
Service Request ID : 20537055
5 juin 2023
Avis spontané
Réponse de Oneassist
Dear Sivakumar, as per the recent updates from our team, your concern stands addressed. Please do not hesitate to reach out to us directly. Our support team remains at your disposal, and we will be more than happy to assist you further - Team OneAssist.
Best experience
8 juin 2023
Avis spontané
Réponse de Oneassist
Dear Ujala, we’re happy to see that you had a 5-Star experience - Team OneAssist.
Very goodbye service
29 mai 2023
Avis spontané
Réponse de Oneassist
Dear Sana, thank you for the 5-star rating! We're glad you're happy with our service. - Team OneAssist.
Worst possible customer service
Worst possible customer service, if one assist could be given minus 10, That is the rating they deserve, My Ac had a water leakage problem,Paid them INR 599, After their technician visit, the water is still dripping, Kept complaining to customer care. No support, no refund. Stay away from this fraud company
22 mai 2023
Avis spontané
Réponse de Oneassist
Dear Ujjal, we have shared the required details regarding your concern via email. Please feel free to reach out to us in case of further assistance - Team OneAssist - Team OneAssist.
Good service
26 mai 2023
Avis spontané
Réponse de Oneassist
Dear Sachin, thank you for the 5-star rating! We're delighted to hear that you had a great experience with our service. - Team OneAssist
Happy with service
23 mai 2023
Avis spontané
Réponse de Oneassist
Thank you Ayaaz. It makes our day to hear that we were able to provide you with the best service - Team OneAssist.
Overall service was good
23 mai 2023
Avis spontané
Réponse de Oneassist
Dear Abbas, thank you for sharing your experience with us - Team OneAssist.
Happy with service
23 mai 2023
Avis spontané
Réponse de Oneassist
Dear Abhishek, we are grateful that you took the time out to help us with a review - Team OneAssist.
Good service received
23 mai 2023
Avis spontané
Réponse de Oneassist
Dear Madhiha, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Going forward will take the service…
Going forward will take the service from one assist
22 mai 2023
Avis spontané
Réponse de Oneassist
Dear Karthikeyan, thank you for the perfect rating. We appreciate your trust and decision to continue using our services. We're committed to delivering reliable and efficient assistance whenever you need it. - Team OneAssist
Good service provider
22 mai 2023
Avis spontané
Réponse de Oneassist
Dear Pratidyna, thank you for your kind words! We strive to provide excellent service to our customers and we're delighted to hear that you had a positive experience with us. - Team OneAssist.
Haapy with service
22 mai 2023
Avis spontané
Réponse de Oneassist
Dear Arbaaz, we're glad to hear that you're satisfied with our service! Thank you for your feedback and support- Team OneAssist
I am very satisfied with
19 mai 2023
Avis spontané
Réponse de Oneassist
Dear Pranali, thank you for taking the time to leave us a 5-star review! We're delighted to have provided you with a positive experience.- Team OneAssist
Happy with oneassist
19 mai 2023
Avis spontané
Réponse de Oneassist
Dear Saniya, thank you for your glowing 5-star review! We're delighted to have met your expectations. - Team OneAssist.
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