Was looking for exhaust part that was unobtainable anymore (35 year Peugeot 205 1.4), looked at a part these guys had & thought I could adapt it to fit, they couldn't tell me if it would definitely wo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered an exhaust for my daughters Citroën ds3 1.2 vti, they sent me an exhaust for a 1.6 vti. Came up with every excuse or reason not to have the unused item returned for a refund, left out of poc... Voir plus
L'entreprise a répondu
Ordered front brakes for my BMW. Delivery was quick and the parts were exactly right. I've got non-standard wheels so the fitment wasn't obvious, but the support team sorted the order out for me befor... Voir plus
L'entreprise a répondu
I was in such a mess trying to find the correct part for my Skoda Kodiaq. Having been quoted a large amount by the main dealer, i found these via google. Once I submitted my order they confirmed my re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pièces détachées automobiles
- Ventes d'accessoires automobiles
- Marché de pièces automobiles
- Magasin d'accessoires automobiles
- Magasin de silencieux d'échappement
Écrit par l'entreprise
Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!
Coordonnées de contact
Unit 6 Minton Business Centre, NN4 8ES, Northampton, Royaume-Uni
- 01604666711
- sales@onlineautomotive.co.uk
- www.onlineautomotive.co.uk
4,2
Bien
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No follow up email after purchase
No follow up email after purchase. Left in the dark re delivery, tracking etc. Poor customer service overall. What does it take to send an email ??
27 avril 2026
Avis spontané
Réponse de Online Automotive Ltd
Good Morning William
Thank you for your feedback. We’re very sorry to hear about the lack of communication regarding your order and the frustration this caused.
You’re absolutely right that clear order updates and tracking information should be provided as standard, and we understand how disappointing it is not to have received these. This is not the level of service we aim to provide, and we will be reviewing what happened to ensure it is addressed.
We appreciate you bringing this to our attention.
Best Regards,
Online Automotive
Great company I ordered a part and…
Great company I ordered a part and didn’t need it so I returned it no problem and refund was sent
5*
28 avril 2026
Réponse de Online Automotive Ltd
Good Morning Louie
Thank you for your eview! We're pleased to hear the return process was smooth and that your refund was handled without issue. We appreciate your support and hope to hear from you again in the future.
Best Regards,
Online Automotive
Réponse de Online Automotive Ltd
Good Morning Krystian
Thank you for your feedback! We're glad to hear all the parts fitted perfectly and that delivery was fast. We appreciate your support and hope to hear from you in the future.
Best Regards
Online Automotive
Réponse de Online Automotive Ltd
Good Morning Steven
Thank you for your feedback! We're pleased to hear the item was as described and delivered quickly. We appreciate your support and hope to hear from you in the future
Best Regards,
Online Automotive
Réponse de Online Automotive Ltd
Good Morning John
Thank you for your feedback! We're glad to hear your order arrived quickly and that the items were spot on. We appreciate your support and look forward to your next order.
Best Regards,
Online Automotive
Réponse de Online Automotive Ltd
Good Afternoon Cheryl
Thank you for your feedback! We're pleased to hear your part arrived quickly and was well packaged. We appreciate your support and look forward to your next order.
Best Regards,
Online Automotive
Very happy with the service keep up the…
Very happy with the service keep up the great work thank you 👍👍👍
27 avril 2026
Réponse de Online Automotive Ltd
Good Afternoon Derek
Thank you for your kind feedback! We're delighted to hear you're very happy with the service. We really appreciate your support and hope to hear from you in the future.
Best Regards,
Online Automotive
Réponse de Online Automotive Ltd
Good Afternoon Paul
Thank you for your feedback! We're really pleased to hear you found our team friendly and helpful. We appreciate your support and look forward to your next order.
Best Regards,
Online Automotive
Réponse de Online Automotive Ltd
Good afternoon,
Thank you for your kind feedback! We're really pleased to hear you were happy with the price, service, and speedy delivery. We appreciate your support and hope to help you again soon.
Best regards
Online Automotive
They say you cant return items if the…
They say you cant return items if the box is marked or damaged even tho I received a starter in a box that had a tear across the top of box has it came, i emailed them saying the box was already damaged after relizing I didnt need the starter they just replied with same automated email that they dont accept returns if branded box is marked or damaged ect so now im stuck with a starter I dont need. 21st April iv sent the pictures over just waiting for response now after the phone call . Few days later, i received a call saying they have looked at the pictures of the box and it should be ok to return. Iv ended up deciding to just keep the starter and not pay 20 quid to post it at post office and then wait to get a final decision wether I get a refund or not
13 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Daz,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and feel there may have been a misunderstanding.
As discussed during our recent phone call, could you please provide a photo of the damaged packaging so we can investigate this further?
Best Regards
Online Automotive
Great price great service definitely in…
Great price great service definitely in my contacts list for car parts
6 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Reno,
Thank you for the great feedback! We're delighted to hear you were happy with both the price and service, and it means a lot to know we've earned a place in your contacts. We really appreciate your support.
Best regards
Online Automotive
Excellent service
27 mars 2026
Réponse de Online Automotive Ltd
Good afternoon Alison,
Thank you for your feedback! We're delighted to hear you received excellent service and hope to have your future custom
Best Regards
Online Automotive
Helpful staff with good knowledge
Helpful staff with good knowledge. Delivered on time. Quick response to queries
17 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Rodney,
Thank you for your thoughtful feedback! We're glad to hear our team’s knowledge and responsiveness made a difference, and that your order arrived on time. We hope to have your future custom
Best Regards
Online Automotive
Used this company over the last 20…
Used this company over the last 20 years !! many times high quality parts if you ring them.they always check right parts for your car .great value for quality parts !! Always use them for quality .very nice people as well !! Highly recommend them .
13 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Michael,
Thank you for your incredible loyalty over the past 20 years! We're delighted to hear you've consistently received high-quality parts and great value, and that our team has been able to help ensure you get the right parts every time. Your recommendation means a great deal to us, and we truly appreciate your continued support.
Best Regards
Online Automotive
Found exactly what i needed and at…
Found exactly what i needed and at great price and delivered the next day . So very happy with the service
6 avril 2026
Réponse de Online Automotive Ltd
Good aftrenoon Richard,
Thank you for your feedback! We're delighted you found exactly what you needed at a great price and that it arrived the next day. We're really pleased you’re happy with the service.
Best Regards
Online Automotive
Headache from start to finish
Headache from start to finish, I ordered £950 worth of items when they arrived they sent the wrong DPF after numerous phone calls I sent it back to be exchanged as customer service (if that’s what you can call them)said it had been labelled wrong 4 days pass no update so I email and call them to be told they don’t have the correct part in 😡🤦♂️refund please 5days pass no refund so again I email, call them to be told o we forgot to process it finally get my money back 10 days later. Jokers . So if you’re thinking of buying anything from this company beware ☠️. Do yourself a favour and use cats2u
5 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Jason,
Thank you for taking the time to leave a review. We are sorry to hear about your experience and we will look into this further to see how we can improve on this service for you
We appreciate your honest feedback
Best Regards
Online Automotive
An observation
My experience with online automotive has been excellent, the only down side is that after you have been told that you're order was successful and is being sorted, there are no follow up emails telling whether your order has been delivered to you chosen destination or designated freight forwarder.
It is either the above or the emails are being lost, IE I have not received them!
Thank you. 😊
Kindest regards
Ian
2 avril 2026
Réponse de Online Automotive Ltd
Good afternoon Ian,
Thank you for your thoughtful feedback, Ian. We're really pleased to hear you’ve had an excellent experience overall. We're sorry for the lack of clarity around delivery updates—this isn’t the experience we aim to provide. It’s possible those notifications may not have reached you, and we’ll review this to ensure our tracking communications are more reliable and clear. We appreciate you bringing this to our attention.
Best Regards
Online Automotive
Réponse de Online Automotive Ltd
Good afternoon Ash,
Thank you for your feedback! We're glad you were happy with the price and fast delivery, and we really appreciate your recommendation.
Best Regards
Online Automotive
Very happy with my purchase
Very happy with my purchase. Ordered a pair of rear shock absorbers and the quality was good for the price. Delivery was fast and the parts arrived well packaged. Everything fitted perfectly with no issues. Would definitely recommend.
7 avril 2026
Réponse de Online Automotive Ltd
Thank you for your review,
We’re glad to hear you’re happy with your purchase and that the parts arrived quickly, well packaged, and fitted perfectly. Your recommendation means a lot to us.
Kind regards,
Online Automotive
Réponse de Online Automotive Ltd
Thank you for your review Rob,
We’re pleased to hear you found our team helpful and communicative throughout. We really appreciate your feedback.
Kind regards,
Online Automotive
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.