Great company, Great products - well priced but more importantly, great advice. Kev in particular has been very helpful in guiding me (having bought a house with an indoor pool with no idea how to man... Voir plus
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OPC is a friendly group always willing to help with an order and to provide advice concerning pool management and use of chemicals. This latter point is so important for users. It provides very u... Voir plus
I have used Online Pool Chemicals for several years, and have always been pleased with the products and the service. They are always packaged carefully and arrive quickly. I have never had a problem... Voir plus
Quality wasn’t as good as last time, granules aren’t as soluble. Seem to be using them quicker too despite reduced pool use. Service was good. Price wasn’t as competitive as last time.
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de nettoyage
- Fabricant de produits chimiques
- Magasin de jacuzzi
- Service de nettoyage de piscines
- Magasin de matériel pour piscines
Informations provenant de diverses sources externes
http://t.co/xhXpgsM4Av for specials on swimming pool chemicals & treatments for spas/hot tubs. Online shop stocks all you need for perfect water quality.
Coordonnées de contact
NP4, Pontypool, Royaume-Uni
- www.onlinepoolchemicals.com
4,6
Excellent
258 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery good products
4 septembre 2025
I paid for the chemicals on Monday 1…
I paid for the chemicals on Monday 1 September
1 septembre 2025
Réponse de OnlinePoolChemicals
Good Afternoon
I do apologise for the delay with the courier company. We despatched your order on the 1st of September, on a next day delivery service. We have not been made aware of any issues with the parcel/delivery. If we had been made aware, we could have contacted the courier to find out what the issues were. I have checked with the courier company and I can see that the parcel is due for delivery today. It's always disappointing when we receive a 1 star review without being contacted firstly, especially from a customer that has been buying from us for 8 years. Again, please accept my apologies for the delay.
Thanks OPC
Delivery was done at 9.00am and…
Delivery was done at 9.00am and delivered in a very convenient manner.
There was no all day waiting. Excellent.
11 août 2025
Always helpful
Always helpful, always efficient, always good value and a very effective product.
3 août 2025
I am so sorry to give you 1 star
I am so sorry to give you 1 star. The package arrived on time. The box was in a bad condition. It was ripped completely. I bought the box in to my hallway. When I later came to get the package open it had leaked over my hallway carpet. There was none left whatsoever. To make things worse it has chemicals in it. It has completely ruined my carpet. My daughter has been very unwell. I have tried to clean it up to no satisfaction. I am worried. I spoke to Amazon who have told my to measure the carpet. The carpet runs from my hallway, up the stairs and on to the landing. I am devastated. Amazon said to let them know of the measurements so it can be replaced. It must have been leaking before the item was delivered. Surely the driver must of seen that it was leaking. I really would like to know your thoughts on the matter.
Jennifer
8 juillet 2025
Réponse de OnlinePoolChemicals
Morning Jennifer
I'm sorry to hear that you received a damaged parcel.
Are you sure you bought it from us? The only order we have on record from yourself is for Chlorine Tablets and you bought those directly from us not through Amazon. Our Chlorine Tablets are packed in a UN approved bucket and each tablet is individually packed into sealed bags. If the outer box and bucket were both damaged in transit, the tablets would still be in their individual bags. I'm not quite sure how they would leak and leave you with no product. I have just emailed you using your order, could you provide me with more information.
Thanks
Kev
Very efficient supplier
3 juillet 2025
Reliable and Prompt Service
I have used Online Pool Chemicals for several years, and have always been pleased with the products and the service. They are always packaged carefully and arrive quickly. I have never had a problem with an order.
There is also plenty of helpful information on their website.
4 juillet 2025
Fast delivery as always 👍
27 juin 2025
Good 👍 00000
27 juin 2025
Fast delivery and simple order process
13 juin 2025
Driver Chas was very very helpful on…
Driver Chas was very very helpful on delivery - thank you
8 mai 2025
Product arrived promptly although one…Chlorine
Product arrived promptly although one day late which we suspect was more to do with the courier than OPC.
Otherwise no complaints.
1 mai 2025
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