OnlineStores, LLC Avis 

2 072
•
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

OnlineStores has an easy to navigate web page. I was looking for a flash collar for the flagpole I just installed. Not only did they have the correct size, there was five color choices. Most other pla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I buy flags for our school to place on military graves for Memorial Day. Online Stores was recommended to me by a veteran as a great source, and I'm so grateful! The flags were made in America (kind o... Voir plus

Noté 3 sur 5 étoiles

6" x 48" DuraBlack Stainless Steel Single-Wall Pipe - 6DBK-48SS we have a older Ben Franklin style stove that requires a oval to connect to to stove which should be as easy as mashing the pipe to fit... Voir plus

Noté 5 sur 5 étoiles

Honest company. I know that is usually the first thought that goes through anyone’s mind when ordering online,I know it is mine. With that said I placed my order and received my merchandise in an acce... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Cheministe
  4. Magasin de meubles
  5. Magasin de vêtements pour femmes
  6. Magasin de vêtements pour hommes
  7. Magasin de vêtements professionnels

Informations provenant de diverses sources externes

Online Stores operates a family of websites serving both retail and business customers in the US. Our websites include United-States-Flag.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, SafetyGirl.com, Lightup.com, and Toysplash.com. We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M. LLC is a well funded, privately owned, stable company that was founded in 2002. We operate from our over 110,000 square foot facility in New Stanton, PA with 110 staff currently employed. We also operate a warehouse in Spark NV. Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, Toysplash for pool toys and accessories and English Tea Store for tea, teapots and tea accessories. Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team on our toll free number.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(2 072)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good flag case

Very good flag case, will buy again

20 octobre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Thank you for the review it is appreciated

Noté 4 sur 5 étoiles

Delay made you pay!

Good quality , you received 4 stars on account of the delay!

2 novembre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Thank you for the review it is appreciated

Noté 1 sur 5 étoiles

Well Tried to order 45degree stove…

Well Tried to order 45degree stove pipes and a tent jack for my stove I can find nowhere else. I cancelled it twice because you said they were out of stock.I finally reordered and decided to wait because I can't find these parts anywhere else....I've never got the parts and I've never got reimbursed. I guess I give up,,,So are going to reimburse me. I'll never buy anything from you guys again. Thanks for nothing !~

8 octobre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Dear Keith, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Noté 3 sur 5 étoiles

6" x 48" DuraBlack Stainless Steel…

6" x 48" DuraBlack Stainless Steel Single-Wall Pipe - 6DBK-48SS we have a older Ben Franklin style stove that requires a oval to connect to to stove which should be as easy as mashing the pipe to fit on stove. When we did this the opposite end the seam came apart and these pipes are not user snap together so there was no way to get it back together. If using this SYSTEM and you need to modify drill and screw seams!

21 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Dear Zac, We are very sorry for this experience with our company and understand your frustration.  Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay.  If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Ordering from the Online Store

Ordering from the Online Store is so simple and intuitive that it is a pleasure to purchase from them. My orders are always correct and in great condition. We have been a customer of theirs for almost 10 years and keep coming back for more.

20 octobre 2023
Noté 1 sur 5 étoiles

Asked for refund and they bungled it.

I initially asked for a refund over a coat which was the wrong size so I had bought another item from another vendor. Instead, I was sent a replacement in the right size. Now I have two coats and it wasn't worth the struggle to risk another screw-up by Online Stores LLC. Will never shop here again.

16 octobre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Dear William, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Noté 1 sur 5 étoiles

Unacceptable Delivery

The 6 packs of McVitie chocolate biscuits arrived all melted together. When I called o let them know they were inedible I was told I should have ordered a gel pack since I live in a hot area of the country. I was planning on having those biscuits for a function i Had planned and of course could not do so.
Truly awful customer service!

28 septembre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Dear Diana, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Noté 1 sur 5 étoiles

No updates

Ordered on October 10 and have "not" received.

11 octobre 2023
Logo de OnlineStores, LLC

Réponse de OnlineStores, LLC

Dear Linda, We are very sorry for this experience with our company and understand your frustration.  Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay.  If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.  

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