OnPoint Avis 

483
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend! I was recommended ONP by another family member and I can see why. From start to finish, my house completion took only 2 months. Searches were started promptly, queries were raised an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used this company on several occasions and have to say that they are always on the ball, very efficient and friendly. Every time I rang the office someone answered straight away which is a b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

OnPoint Solicitors are very great, and I would recommend them to anyone! Aleks handled our case, and he was excellent from start to finish. He dealt with our purchase with great care and made sur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second experience of ONP solicitors. Once again a five star experience. Kept up to date at all points of my house purchase (by Emily) who was attentive and on the ball whenever I reached... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat spécialisé dans le domaine du transfert des propriétés
  2. aussi dans
  3. Avocat spécialisé en droit immobilier
  4. Cabinet d'avocats
  5. Services juridiques

Écrit par l'entreprise

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

483 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(483)

309 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Megan Ralph was BRILLIANT!!

⭐️⭐️⭐️⭐️⭐️

Megan Ralph was absolutely BRILLIANT - I honestly cannot praise her highly enough!

I've been working with Megan since August 2024 and we have been through quite a journey together!

This was my third attempt purchasing a flat, having had two previous purchases fall through. By this stage, I was embarrassed, disappointed and understandably apprehensive about whether a third attempt would finally work out.

Throughout it all, Megan was consistently warm, reassuring and supportive. She made me feel that I had someone genuinely on my side - almost like having a friend working alongside me -'rather than simply a solicitor dealing with my purchase.

Megan gave me confidence when I needed it most and never made me feel embarrassed about the previous disappointments.

Thankfully, the third time proved to be quite the charm! We finally got there, and I am absolutely DELIGHTED with my new home.

Megan's professionalism, kindness, patience and personal approach made an enormous difference to what is an objectively stressful experience.

I feel very fortunate that I had Megan on side to look after my best interests and would recommend her services without hesitation.

Thank you, Megan - you changed my life and have been truly wonderful!

⭐️⭐️⭐️⭐️⭐️

6 novembre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience and appreciate you taking the time to share this feedback. Purchasing a home can be a challenging and stressful process, especially after facing previous setbacks that left you feeling hesitant and disappointed. We are pleased that our team member provided the reassurance, patience, and personal support needed to help you navigate this journey with confidence.

Knowing that you felt supported by someone who genuinely cared about your situation and looked out for your best interests is exactly what we aim for. We are happy to hear that you are now settled in your new home. Your kind words about the professionalism and kindness shown during this transition mean a great deal to us.

Thank you for recommending our services and for allowing us to assist you in reaching this significant milestone. We wish you all the very best as you enjoy your new property.

OnPoint

Noté 5 sur 5 étoiles

Fantastic online solicitors!

We used OnPoint Solictors when we recently moved house and would highly recommend.
They were recommended to us by a friend who had used them for house purchases before and couldn’t rate them high enough. We were not disappointed. Hannah our solicitor was fantastic! She communicated with us through every step of the process and if we ever had to ask a question, Hannah always got back to us the same day which is far quicker than using a local solicitor.
She was knowledgeable and acted on our behalf with the utmost Integrity. She was also extremely efficient and we were ready weeks before our sellers solicitors were.
Our local estate agent even commented on how quickly she was able to complete the conveyancing process and how it was refreshing to work with a solicitor who communicated so well.
We were hesitant at first about using an online solicitor but shouldn’t have worried. We would happily recommend OnPoint and use them again

6 novembre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience with our conveyancing services during your recent home relocation. We appreciate you taking the time to share this positive feedback regarding the efficiency and clear communication you experienced throughout the property purchase.

It is rewarding to hear that our representative kept you fully informed at every stage of the transaction, addressed your inquiries promptly on the same day, and completed the necessary legal work well ahead of the other party. We are also pleased that your estate agent noted this efficient coordination and that your initial hesitation about using an online service was resolved so successfully.

We thank you for your recommendation and look forward to assisting you with any future legal requirements. Your satisfaction with our professional standards and timely process is very important to us.

OnPoint

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend! I was recommended ONP by another family member and I can see why. From start to finish, my house completion took only 2 months. Searches were started promptly, queries were raised and addressed, I could see every update and document on the online portal. I could also easily upload documents and queries on the online portal. Precious was the lady handling my case, she had a direct number to get in touch with her, she was very polite and efficient throughout, she worked hard to achieve the completion date I wanted. I would absolutely use ONP again and recommend them to everyone.

6 novembre 2026
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Réponse de OnPoint

We are delighted to hear about your positive experience with our efficient service and online portal. It is wonderful to know that your property completion was handled so promptly and that you felt well-supported throughout the process. Thank you for your kind recommendation and for sharing your feedback.

OnPoint

Noté 5 sur 5 étoiles

On Point solicitors. Excellent service

Easy to get hold of. Clear answers, explanations thorough. Progress was made simple by this team.

Cost friendly and the App a god send for sharing information.

6 novembre 2026
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Réponse de OnPoint

We are pleased to hear that our team made the process simple for you and that you found our app helpful for sharing information. Thank you for sharing your positive experience with us.

OnPoint

Noté 5 sur 5 étoiles

OnPoint Solicitors are amazing!!

OnPoint Solicitors are very great, and I would recommend them to anyone!

Aleks handled our case, and he was excellent from start to finish. He dealt with our purchase with great care and made sure we were covered at every stage. He was always clear in his explanations, and throughout the whole process it felt as though he had our best interests at heart. He was very professional and extremely quick, and the entire process took only around 3 months.

We are truly grateful for all of his efforts and professionalism. We would also like to thank the wider OnPoint team, who were always ready to listen and help whenever we needed them. We could not have asked for a better experience. Thank you so much!

30 octobre 2026
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Réponse de OnPoint

We are delighted to hear that you had such a positive experience during your recent property purchase. It is wonderful to know that your case was handled with such care, clarity, and efficiency from start to finish.

We greatly appreciate your kind words regarding the service provided, as well as your recognition of the wider team's support throughout the three-month process. Thank you for taking the time to share your recommendation.

OnPoint

Noté 5 sur 5 étoiles

Brilliant!

Gareth and Thomas from ONP handled my sale and onward purchase brilliantly. They were highly communicative, proactive, pragmatic and un-phased by the challenges posed by my inexperienced buyers and their elusive solicitor. I’ve already recommended them both to friends and family

4 novembre 2026
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Réponse de OnPoint

We are pleased to hear that your sale and purchase were managed so effectively. It is wonderful that the team provided clear communication and remained proactive and calm while navigating the difficulties presented by other parties in the chain.

Thank you for sharing your experience and for recommending our services to your family and friends.

OnPoint

Noté 5 sur 5 étoiles

I have used this company on several…

I have used this company on several occasions and have to say that they are always on the ball, very efficient and friendly.
Every time I rang the office someone answered straight away which is a bonus in these days of AI and where you have to keep selecting a number.
Many thanks to Niall and his team.

27 octobre 2026
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Réponse de OnPoint

We are pleased to hear that you have had such positive experiences with our services on multiple occasions. It is great to know that our team was efficient, friendly, and always available to answer your calls directly without any delay.

Thank you for taking the time to share your feedback and for acknowledging the efforts of our team.

OnPoint

Noté 5 sur 5 étoiles

Excellent

Excellent, knowledgeable and efficient. Highly recommend

30 octobre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience with our team. We appreciate your kind recommendation.

OnPoint

Noté 4 sur 5 étoiles

Good but could be better with communication

I chose ONP because it was recommended by a friend and because they stated they worked with shared ownership properties.

My experience was positive especially initially, however as with Most property transactions some hiccups come along the way.

It was difficult to distinguish who was causing the inefficiencies as it was a complicated transaction (shared ownership).

I.e delays caused by the builder, the managing agent, the sellers solicitor or ONP.

The only thing I would say could be improved upon is the communication.

Better transparency and increased communication would to a long way.

Apart from what felt like being kept in the dark at times towards the end of the transaction, the rest of the process was smooth and ONP supported heavily along the way.

Thanks to James Henderson and his team for their support.

As a first time buyer I had plenty of questions for them and plenty of emails sent their way.

They were happy to help through out but keep in mind they are probably working on a few transactions at a time.

The app was cool too.

Overall transaction took from beginning of June to end of October.

Delays were due to:
seller not having the title deed and having to chase up land reg.
housing association not ready to complete.
Enquiries not replied to.

Yeah I recommend them, they were good, everything was fine throughout but towards the end, myself and the seller became a little frustrated due to the delays (not necessarily the fault of ONP at all) but we got there in the end and everyone’s happy.

1 juillet 2026
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Réponse de OnPoint

We appreciate the time taken to share this detailed feedback regarding the recent shared ownership purchase. It is pleasing to learn that, as a first-time buyer, the initial stages of the transaction felt smooth and that the digital application proved useful.

We are glad that our team provided helpful support and remained willing to answer the numerous questions that naturally arise during a first property purchase.

We acknowledge the comments regarding the challenges faced towards the end of the process, particularly around communication and the feeling of being left without updates. Complex transactions involving multiple external parties, such as housing associations, builders, and land registries, can unfortunately introduce delays that are difficult to navigate.

We understand how frustrating these periods of silence can be for both buyers and sellers. Your feedback regarding the need for greater transparency and more frequent updates during these complex stages is incredibly valuable, and we will use it to refine our communication processes.

Thank you for recommending our services.

OnPoint

Noté 5 sur 5 étoiles

Positive experience

Positive experience. Everything was handled professionally and efficiently, with quick responses and appropriate enquiries raised throughout the conveyancing process. I felt well supported and would happily work with them again.

1 novembre 2026
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Réponse de OnPoint

We are thrilled to hear that you had such a positive experience with us. It is wonderful to know that you felt well supported and that our team handled your conveyancing process with efficiency and professionalism.

We truly appreciate your kind feedback and look forward to the opportunity of working with you again in the future.

OnPoint

Noté 5 sur 5 étoiles

Excellent conveyancers

I have used ONP on several occasions, now. Each time their lawyers have been professional, knowledgable and efficient, They have responded to queries the same day and have kept me up to date with progress. Their interactive portal is also easy to use and is accessible. I highly recommend them.

30 octobre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience with our team on multiple occasions. It is wonderful to hear that our legal professionals provided prompt, clear updates and that our online system made the process straightforward for you.

Thank you for your kind recommendation.

OnPoint

Noté 5 sur 5 étoiles

Second excellent experience…!!

This is my second experience of ONP solicitors. Once again a five star experience. Kept up to date at all points of my house purchase (by Emily) who was attentive and on the ball whenever I reached out with a question or query. Many thanks and I would recommend without hesitation!

27 octobre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience with us for the second time. We are happy to hear that our team kept you fully informed throughout your property purchase and responded so promptly to your queries. Thank you for your highly valued recommendation.

OnPoint

Noté 5 sur 5 étoiles

Great service from Aaron

Great service from Aaron, always in contact and updating painless process from start to finish for my remortgag.

23 octobre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience. We appreciate the feedback about our smooth and communicative assistance during your refinancing.

OnPoint

Noté 5 sur 5 étoiles

Efficient and helpful

Unsure what solicitor to use for first time house purchase, and very glad I went with ONP. Efficient and quick responses throughout, and always on hand to answer questions. Natasha has been great, thanks

29 octobre 2026
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Réponse de OnPoint

We are delighted to hear that your first home purchase was made so much easier with our prompt and helpful service. It is wonderful to know you felt well-supported and received quick answers to all your questions throughout the process. Thank you for sharing your positive experience!

OnPoint

Noté 5 sur 5 étoiles

Property purchase experience

Solicitor firm (Katie) gives support and guidance throughout. We truly appreciate her professionalism, prompt responses, and willingness to address all our enquiries.

28 octobre 2026
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Réponse de OnPoint

We are delighted to hear that you felt well-supported and guided throughout your journey. It is wonderful to know that our team's quick communication and helpfulness made a positive difference for you. Thank you so much for sharing your lovely feedback!

OnPoint

Noté 5 sur 5 étoiles

Excellent

Excellent, transparent and prompt communication through the convenancing, James Henderson and Mehvish Akhtar were both excellent, super helpful and did a lot of chasing on the buyers solicitors to keep the transaction moving forward. Great work, much appreciated!

14 octobre 2026
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Réponse de OnPoint

We are delighted to hear that you experienced such clear, honest, and speedy communication during your conveyancing process. It is wonderful to know that our team was so helpful and proactive in pushing the transaction forward to keep everything on track. Thank you so much for your kind words and for taking the time to share your positive feedback!

OnPoint

Noté 5 sur 5 étoiles

Excellent service from Hayley and ONP

Excellent service from Hayley and the ONP team

We recently completed our house purchase with ONP Solicitors, and I would like to particularly thank Hayley Timms for her professionalism, competence and support throughout the process.

Hayley was knowledgeable, thorough and professional in handling our conveyancing. She demonstrated a good understanding of the process and dealt with our enquiries carefully, which gave us confidence throughout such an important purchase.

The ONP app was another great feature. It made tracking progress, accessing documents and keeping up with updates much easier.

I was also impressed with the continuity of service. When Hayley was unavailable, the handover was handled very well. Even on the day of completion, another member of the team stepped in and ensured everything was dealt with smoothly, without any unnecessary disruption.

Overall, a very positive experience with Hayley and ONP Solicitors. Thank you to everyone involved in helping us complete our house purchase!

Kind Regards,
Gayan and Udani

23 octobre 2026
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Réponse de OnPoint

We are glad you enjoyed your experience with our conveyancing services during your recent property purchase. It is wonderful to hear that our dedicated team member provided such professional, competent, and supportive assistance, giving you complete confidence throughout this significant transaction.

We are pleased that our digital application proved to be a helpful tool for tracking your progress and accessing important documents easily. Your kind words mean a lot to all of us, and we wish you the very best in your new home. Thank you for choosing us to assist you with this important milestone.

OnPoint

Noté 5 sur 5 étoiles

A truly excellent service from start to…

A truly excellent service from start to finish. This is the second time that we have been back to Oliver for conveyancing and he never fails to deliver. He is incredibly efficient, helpful and tenacious and makes sure that things get done quickly and effectively. His communication is second to none.

23 octobre 2026
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Réponse de OnPoint

We are so pleased to hear that you experienced such efficient and helpful service during your second time working with us. It is wonderful to know that our communication and dedication to getting things done quickly met your expectations once again. Thank you so much for your continued trust and support!

OnPoint

Noté 5 sur 5 étoiles

We have used them to buy our first house

We have used them to buy our first house and during the whole process I loved the communication and prompt responses from them specially Katie she was so helpful and efficient. I recommend them and give them 100/100 they are the best.

1 juin 2026
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Réponse de OnPoint

We are absolutely thrilled to hear that your first home-buying journey was such a positive experience. It is wonderful to know that you felt well-supported with prompt communication and efficient assistance throughout the entire process.

Thank you so much for your incredibly kind words and for highly recommending our services to others.

OnPoint

Noté 5 sur 5 étoiles

Benjamin Paul at ONP Solicitors was…

Benjamin Paul at ONP Solicitors was focused and extremely efficient throughout my sale, and kept me informed at every stage. I always felt like his priority.



He handled slow, uncommunicative solicitors on the other side and pressure from the estate agent with complete professionalism, and followed my instructions to the letter. He went the extra mile by phoning me to clarify points, posting documents as I requested, and releasing the funds to me so I could settle the estate agent directly. When he was unexpectedly absent, he made sure another solicitor was fully up to speed so not a second was lost.



Exceptional service. Highly recommended.

19 octobre 2026
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Réponse de OnPoint

We are absolutely delighted to hear about your exceptional experience during your recent property sale. It is wonderful to know that you felt prioritized throughout the process and that the communication remained seamless, even during unexpected absences.

Handling difficult external parties with complete professionalism and going the extra mile to ensure a smooth transaction is exactly the level of service we strive to provide. Thank you so much for your high recommendation and for sharing your positive feedback.

OnPoint

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