For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... Voir plus
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Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... Voir plus
L'entreprise a répondu
As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... Voir plus
Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡
Coordonnées de contact
121 Waterside Road, LE5 1TL, Leicester, Royaume-Uni
- 0300 303 4145
- socialmedia@oodleschinese.com
- www.oodleschinese.com
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Réponse de Oodles
Went to buy 2 wraps from the store in…
Went to buy 2 wraps from the store in Walthamstow and was not pleased.
Looks lovely on the pictures but the food was mid!
The people preparing it were not wearing gloves and changing from touching something to the next and not once washed their hands.
Even the lady doing the order was wearing a hair net but her whole hair was out of it so it defected the purpose.
Food wasnt bad but i would never buy again

Réponse de Oodles
Very good food and yummy very good…
Very good food and yummy very good customer service

Réponse de Oodles
Never used before stupidly took notice…
Never used before stupidly took notice of good reviews bad idea
Nearly £30 quid for soggy food stuffed into boxes basically make some noodles get some Iceland tiny spring rolls and some form of coated little chicken little pieces and some coated fry’s and you will have a 100% better meal than this and all for under a £fiver…..my order was for adult and child for 30 quid buying same from Iceland would feed a good 4 people for under a fiver don’t waste your money or believe the reviews

Réponse de Oodles
This place is HORRIFIC
This place is HORRIFIC! Please NEVER order from here and don't be fooled by the pictures online as this establishment when researched is now under new management who have ruined the the great reputation it once had. Ordered and paid over £35 for food that I wouldn't serve to my dog. Boiled meat in red water sauce, It all went in the bin. When I rang to complain they told me 1. to place the water sauce in a pan and thicken it and 2. they would refund £19.00 to my account and had taken my bank details. They HAVE NOT REFUNDED ME, this was over x4 weeks ago. They obviously thought I would forget! Please do not waste your money!! I have never left a bad review in my life and I'm 40yrs of age. Terrible!!!!!

Réponse de Oodles
Uber Eats & Oodles have just taken over…
Uber Eats & Oodles have just taken over £27 from me and have not received any food.
These fast food outlets take hours to deliver and when the food is cancelled they take your money and you don’t get refund by Uber Eats.
I cannot stand companies that do this to unsuspecting customers it’s disgraceful.

Réponse de Oodles
Didn’t receive half of my order
Didn’t receive half of my order. Won’t be ordering again. All food came cold.

Réponse de Oodles
Below average
One of the most disappointing meals I had in a while. First of all, the create your own box allows you to chose 2 bases and 2 meats - separately. So you would assume they would be separated somehow to mix and match, right? Wrong. Rice, noodles and two types of chicken all mushed together in one box. Looked disgusting and tasted not much better. Soggy and mushy for one. Also, I ordered black bean chicken as it was one of few items not marked with a chilli next to it. I don't do spices due to stomach issues. The entire contents were overly spicy, I could not eat it at all. And even the small amount I tried gave me heartburn. Probably over spice it to hide poor food quality. Also forgot my drink. Unsure whether it really was the driver or the restaurant. Safe to say I will not be back.

Réponse de Oodles
The most recent Oodle behaviour
The most recent Oodle behaviour
I did call on 7th Dec and I spoke with advisor that I am going to pay some partial payments now and the advisor said that due to the worse weather they are working form home so they not able to do it now but i can pay on Monday . I did call on Monday and I paid as usual they hold the money on the same time and I asked plz from her plz inform me regarding partical payment and rebate. She said to me they must inform me till tomorrow morning as they are transferring to the further team I did wait all day that shea said and next day i did call back on next day then she said to me she will do pass the partial now as the last time not done and we inform you Tomorrow.
Not had a call then again I did call her again the next day for partial and rebeat. She showed me the balance but said your rebeat is not process till now so we do once we got the confirmation. Today is the 19 of Dec and I do not have any kind of information and no email as they did promise me .
If do call and ask them then they say its a process.
My complaint is that when we do the partial they hold payment on same time when they give the rebeat whenever they do the process. And that there advisor also confirmed that yes it's goes like that.
They always want to call them and no more . I did request for my stament and I received after 3 to 5 calls .
Or if u try to ask they just simply say oh sorry, apologies and no more. They not consider that every day effect in the rebeat but they do like that all the time.
Am So tired, disappointed and in a good stress not only financially , mentally because of them.
All the time explain and explain but they go as they want and save our team.
I strongly not recommend this to any person whi think to get the loan from them.
Thanks

Réponse de Oodles
I’ve ordered from oodles before and I…
I’ve ordered from oodles before and I find it very quality for the price I will be ordering again .

Réponse de Oodles
Never order from this restaurant
Never order from this restaurant as a take away through Deliveroo or Uber eats or any other third party company. The staff are rude and consistently miss the items. They then blame the driver.

Réponse de Oodles
Ordered on Just eat at 6:15pm the food…
Ordered on Just eat at 6:15pm the food was due to arrive at 7:05-7:25pm. No updates from the restaurant or on the just eat app. I checked and it said the food was ordered then I checked after 5 minutes it said the food was delivered. I called the restaurant 1.5 hours after order was placed to ask where my food was. The employee said there was a shortage of drivers, he put me through to the manager who said the bag ripped and they had to remake the order and it should be with me at 8pm. Waited till 8:15pm and took me a few minutes to get through to the restaurant, the employee said he couldn’t hear me and cut the call, another few minutes on the waiting line and I get through to the manager. He said that there were issues. I asked about a refund and he said that it was up to Just eat to offer one. I explained had he told me 2.5 hours ago when I placed the order there would be a delay I would’ve not ordered or sorted out other food. Poor communication from just eat, the restaurant and now just eat telling me they won’t refund me, they didn’t even sound remorseful. Eventually got my food at 8:45pm on the just eat app it states the food was delivered at 7:40pm. I will not be ordering from them again. Ridiculous making a pregnant woman wait 2 hours for food.

Réponse de Oodles
I am so impressed with Oodles’s in…
I am so impressed with Oodles’s in milkstone Road Rochdale the service is excellent. I placed the order and was told to collect in 20 minutes when I got there it was ready. It’s great to buy food from there. The team at work and myself have it once a week. The food is well prepared and fresh. Keep it up guy great job Anthony

Réponse de Oodles
Yummy!
Ordered via the Oodles app for delivery. The app was simple to use, there's a super range of options to choose from, the food was delivered at the requested time and tasted fantastic! Will defo order again

Réponse de Oodles
The staff was lovely and the food was…
The staff was lovely and the food was delicious 10/10 experience

Réponse de Oodles
Paid £16 for a meal
Paid £16 for a meal, just eat stated it was delivered but when I rung them up they said they couldn't deliver and to claim my money back through just eat. Just eat refused to refund me so I paid £16 for no food. Oodles didn't see a problem with this

Réponse de Oodles
Waiting staff and chef needs to be trained about Asian food
On entry to the restaurant the hostess offered us a table at the back, but we wanted to sit by the front window and they were hospitable to give us a table of 6 for 4 of us. Ordered starters and main course plus drinks.
Starters were presented at its best. Very attractive and excellent presentation. The dynamite shrimps were OK and not the best done as the salad was so watery that I had to drain into a side plate. The shrimps were not crispy and the watery sauce made it a bit runny in taste and texture. Excellent presentation.
Starters - Chicken strips were excellent in taste and excellent in presentation. 5 Star.
Soup - Seafood Tom Yam was presented in a generous portion bowl. Presentation was excellent. Soup tasted like water without any punch in any flavors. We were lost for taste. It was sipping onto coloured hot water. Asked the waiter for assistance and after addressing how bad the soup was and we were not happy. She just nodded her head and walked away. There was absolutely waste of time to employe a waiting staff to take orders and someone else dropping off food..more of a factory style.
The Main course Noodles and fried rice was presented well and good generous portion size. Taste was also very good.
Drinks ordered was Sprite and the staff got us a Sprite zero sugar, which when asked to change was reluctant and said we only have this drink. My child had to agree for a coke...which he was not very happy to drink.
The ambiance was excellent and the seating was good. But the management needs to see if they can retrain their kitchen staff what food is from what country and how it's made. Even give a taster session for them, so they can best describe that the soup tastes like water and they can give adequate feedback to their chef, instead of us guests who have to pay for something that is rubbish.
Overall experience was very poor.

Réponse de Oodles
I went to oddles and noodles yesterday
I went to oddles and noodles yesterday, had a delicious meal.
We were served by a lovely young waitress called Tahiti, she was exceptional, she looked after our every need, we were really happy with her service. Nothing was too much trouble and she looked after us with a smile.
Can’t wait to go back

Réponse de Oodles
Tried this place out for £4 on the 'Too…
Tried this place out for £4 on the 'Too Good To Go' App. Have been back lots of times since ,(with my cheap ass,lol). Meat is always tender and the mini spring rolls are great. Lady always smiles when handing me my food, which I appreciate.

Réponse de Oodles
Unacceptable
First and last time eating from here I ordered a build my own box 4 different dishes rammed into a small box so when I opened it there was a soggy mess it tasted as bad as it looked what a waste of time and money

Réponse de Oodles
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