OPUS Camper Avis 

Excellent after sales follow up service from Chris Steele. Took ownership of my left field end of day enquiry and called me back first thing the next day. Went on to give me lots of other valuable tips and insights.

Helpful, responsive and great customer service

Opus have revolutionised our camping trips. We come from a tenting background and had some great adventures, but wanted to extend the season, be off the ground and have a few extra luxuries thrown in. The Opus fulfilled everything we wanted and more and we haven’t looked back! We’ve found the space so versatile and can be set up based on your needs, from two adults or a family housed comfortably there’s everything you need to take your adventures to the next level. There is also a really friendly ‘Opus Community’ where owners both new and old can share ideas, talk about any modifications and hints and tips. In terms of aftercare, Opus are second to none, they’re approachable and will answer any questions you have, explain things to help you get the most out of your camper and the bonus is they’re just super lovely people! We haven’t regretted for a single moment our Opus purchase and with each trip we find we add some extra touches to make our Opus a home from home. Of course there is the initial outlay and that needs to be considered, but when we worked out how much you’d spend on hotels, or what we would spend on kitting out a tent to a comfortable standard, then the Opus is great value. That combined with the quick set up and pack down it’s a purchase you won’t regret.

Excellent service again from Chris Steele and the Purple Line/Opus team.

Contacted Opus about a fault on our Air Opus. Contacted me the following morning and replacement sent out that day, well done guys and thanks

I had many questions about the Opus camper and it's capabilities and Chris Steele answered everyone one of them with a quick response each time and with clear informative advice that has really helped my decision making.
I would rate Chris very highly and a definite asset to the Opus team.

A superb company, with after-sales service and support that matches their incredible product. Chris and the team at OPUS really are a pleasure to deal with. Communication is always prompt, knowledgable and most importantly, you know that expert customer support is on hand if required.

Very helpful and speedy service when we needed a replacement camper part

Absolutely fantastic customer service, even as a 2nd hand Opus owner the customer support team have been amazing, helping answer question and providing spare parts that were not listed on the site. Feel like I have brought into a top class product with outstanding support.

You are unbeatable fast, very nice and perfectly solution-oriented
Thank you thank you Thank You 👍

Absolute 5-star product from a 5-star team at Opus and Purpleline. We love our Opus All Road Full Monty Camper Trailer but what makes ownership all the more amazing is the continued backup and support from the guys behind this amazing camper! Throughout our ownership, I've probably asked some 'off the wall' questions or sent some unusual requests and nothing has been off the table. My contact, Harry Gillham, has always been amenable and responsive, it's clear that he is completely customer-focused and must be a great asset and a credit to the Opus business - Harry Gillham 5-stars!

Great customer service from Opus. Very quick to respond to emails and phone calls. Chris Steele has been particularly helpful finding spare parts and giving advice on my older model Opus.
Would recommend the Opus folding camper and their excellent customer service.

Harry and Chris have been excellent to work with while sourcing some hard to find parts for my Opus camper. Very quick to respond and have made everything easy, including international purchase and shipping.

One week old AllRoad suffered total 12v failure. Having checked most things I called Opus. Immediate pick up on call, talked through all diagnostic options to eventually find loose fitting spade connections detached from switch assembly. Other minor issues promptly addressed with stuff now in the post to me. Great communication via follow up emails and all sorted within 24hrs. Excellent customer service on a par with the excellent sales experience from Harry @ Newbury show. Opus clearly has a keen and dedicated team. Shxt happens……it’s how it’s dealt with. Well done Opus and thx Chris Steele. Gr8 product; Gr8 service.

Great aftersales service from Opus! I requested a replacement part for our camper on Friday morning, delivered to our campsite on Monday lunchtime. Thanks Chris Steele.

We’ve owned our Air Opus Camper for over 5 years and continue to be delighted with the build quality of the camper and the service received from manufacturers. Opus really believe in their product and do everything in their power to support their customers. I’ve never come across another company with such good customer service.

The product is excellent, however what has set Opus and my dealer apart over the last 2yrs and in our recent experience, is the service, it is truly the best we have ever experienced...please keep it up.

We’ve had our Opus for just over a year and it has been great. The camper itself is fantastic and is exactly what you’d hope from it. It always attracts attention when we pitch up and is most definitely a talking point. The space and creature comforts are like having a home away from home, whilst still having the feel of being close to nature like in a regular tent. The company itself is also very responsive. Customer support is amazing and the couple of little niggles I’ve had have been resolved quickly and painlessly. Brett and the team are very approachable and are active on the owner’s group, so it’s quick and easy to obtain help and answers. There is a strong community of owners, fostered by Opus themselves, with a yearly owners gathering that Opus themselves attend and contribute towards. All in all, a great product and a great company.

I find customer care a rare thing these days but Opus excels in providing this in spades. It was one of the reasons we bought our Opus but you never know if all the talk of great service is just that….talk, until you need it. We have had a couple of moments recently when we’ve had to get in touch with them and they’ve not let us down in the slightest. Great service, great communication. Oh, and the Opus camper is awesome and is everything we need.

We bought our Opus in October 2020 and we love it. We gave it a baptism of fire as our first trip away was to North Uist in the Outer Hebrides. The weather was changeable to say the least with some heavy rain and winds gusting to 40mph. The Opus coped beautifully keeping us warm and dry. A great design that works well. The after sales/ customer service has always been great too. All in all a brilliant product.