To your support Team, and i am forgetting her name.... My name is Cheryl Faulkner with Sweet Recovery RX. :) THANKYOU!!!! Thank you for giving me so much grace because me and computers are NOT FRI... Voir plus
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Lisez les avis des autres
Ms James is an amazing asset to your organization. I attempted to complete my onboarding but I did not know what I was doing. She was able to walk me through the rest of the process without leaving... Voir plus
L'entreprise a répondu
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... Voir plus
L'entreprise a répondu
At this time we can only give them four stars because we've only been using services for a month, but so far so good. Customer service did well with any questions we may have had. Customer support the... Voir plus
L'entreprise a répondu
4,3
Excellent
287 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Opus Virtual Offices
Thanks for sharing! Providing great customer service and mail management are priorities for us, and we’re glad that’s reflected in your experience.
Worthy of recommendations
Simple and easy process and very friendly, knowledgeable. Happy to answer any questions you may have. Will definitely recommend. Thank you for a great experience.
11 octobre 2025
Réponse de Opus Virtual Offices
Thank you for taking the time to share your experience. We are pleased to hear that you found our process efficient and our team both knowledgeable and supportive. We greatly appreciate your recommendation and remain committed to providing exceptional service. Please feel free to contact us should you need any further assistance, 1 (888) 898-9868.
I have reached out to ur consumers…
I have reached out to ur consumers resolution dept. no response … this service is not what I need to position my business
8 octobre 2025
Réponse de Opus Virtual Offices
We’re sorry the location you selected did not meet your needs. Our records show that you spoke with two of our representatives, and during those conversations, we offered alternative options that might better suit your business.
We also reached out by phone and left a message to discuss further. Our goal is always to provide support and explore solutions whenever possible. We appreciate your feedback and remain available if you would like to revisit options.
Opus processed and set up my virtual…
Opus processed and set up my virtual office etc in a very timely manner.
9 octobre 2025
Réponse de Opus Virtual Offices
Thank you for your feedback. We are pleased to hear that your virtual office was processed and set up in a timely and efficient manner. Providing prompt, reliable service is a priority for us. Should you need any further assistance, our team is here to help, 1 (888) 898-9868.
Great company to work with so far
Great company to work with so far. All automated and on time.
30 septembre 2025
Réponse de Opus Virtual Offices
Thank you for sharing your experience. We’re glad to know everything has been running smoothly and on schedule. We appreciate your confidence in our services and look forward to continuing to support your business needs.
Professional services.
3 octobre 2025
Réponse de Opus Virtual Offices
Thank you for your feedback. We’re glad to know our services met your expectations for professionalism. Please feel free to reach out if we can assist you further.
A Game Changer
Great service, reliable, affordable, I am so glad I found this company. The assistant is sweet and helpful. 5 stars is well warranted.
26 septembre 2025
Réponse de Opus Virtual Offices
Thank you for your fantastic 5-star review! We’re thrilled to hear that Opus Virtual Offices has been a game changer for your business.
We’re delighted that you’ve found our services reliable, affordable, and valuable to your business needs. Providing helpful and friendly support is a priority for our team, and we’re so glad our staff has made a positive impression.
Thank you for choosing Opus Virtual Offices and for your kind words. We truly appreciate your support and look forward to continuing to provide exceptional service and solutions to help your business succeed.
Needs to do better
They can improve by actually doing a service when they charge you… not able to receive any of the services due to not having all required documentation but still gets charged for three months
25 septembre 2025
Réponse de Opus Virtual Offices
We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our records show all services were setup except for mail handling services, which were delayed because you had not submitted a notarized USPS Form 1583. This form is not an Opus requirement, but rather a requirement imposed by the United States Postal Service to ensure that your mail is being delivered to an authorized location.
As soon as we noticed the issue, our team reached out multiple times by phone and email to help you complete the form, but unfortunately, we did not receive a reply. As a courtesy, we notarized your form at no extra cost and submitted it to your selected location to complete your setup.
We’d still be happy to go over your account details directly to make sure everything is clear and resolved. Feel free to contact our customer service team at (888)898-9868 at your earliest convenience. Thank you.
I appreciate the company being…
I appreciate the company being transparent with the services that they offer. Getting what I'm paying for.
26 septembre 2025
Réponse de Opus Virtual Offices
Thank you for your feedback. We’re glad to hear that you value our transparency and that our services meet your expectations. We remain committed to providing clear, reliable solutions and excellent service.
Great experience and wonderful…
Great experience and wonderful staff/front desk receptionist. My company is four years in!! I only wish that this office had mail forwarding services!!! That’s a major disadvantage!!!!
23 septembre 2025
Réponse de Opus Virtual Offices
Thank you for your continued trust over the past four years. We’re pleased to know you’ve had a positive experience with our team. We would be happy to review available options to assist you with mail forwarding. Please give us a call at our toll-free number, (888) 898-9868. We look forward to assisting you and continuing to serve you as a valued customer.
Réponse de Opus Virtual Offices
Thank you for your feedback. We’re pleased to hear that you find Opus Virtual Offices’ pricing to be economical. We strive to provide cost-effective solutions without compromising on professional services, helping businesses like yours operate efficiently and confidently.
Having a physical address to use …
Having a physical address to use as a mailing destination makes life easier as a business owner without obviously purchasing an actual building.
Whether its for loan purposes or plan and simple legitimacy in the eyes of banks.
21 septembre 2025
Réponse de Opus Virtual Offices
Thank you for sharing your experience! We're glad to hear that having a professional business address has made things easier for you.
Providing our clients with a credible solution for their business needs is exactly what Opus Virtual Offices is all about. We appreciate your trust and are happy to be part of your business journey!
Réponse de Opus Virtual Offices
Thank you for your 5-star review. We’re glad to know you had a positive experience with our customer service team. If you ever need further assistance, please don’t hesitate to contact us at 1 (888) 898-9868
Ease of setup
Ease of setup, the verification process ensured my information is protected. The customer service follow-up call explaining other benefits and how to access additional resources needed in the future were great! Overall great experience.
13 septembre 2025
Réponse de Opus Virtual Offices
Thank you for sharing your review! At Opus, we value your business and want to ensure the Virtual Office process is smooth and seamless. Please do not hesitate to contact us if you have any questions. We are always here to help!
The mailroom never forwarded my mail
The mailroom never forwarded my mail. Nor did they pick up the phone consistently.
Issue Resolved 10/20/2025
8 septembre 2025
Réponse de Opus Virtual Offices
Thank you for bringing this to our attention. Our records show that several attempts were made to contact you to address your concerns regarding mail forwarding and any issues with phone communication. We’d like the opportunity to rectify this matter and ensure your services are functioning properly. Please contact us directly at s 1 (888) 898-9868 so we can assist you right away.
Réponse de Opus Virtual Offices
Thank you for sharing your feedback. We’re pleased to know that you’re satisfied with the service and the professionalism of our staff. We value your continued trust and support. If you ever need assistance, please contact us at 1 (888) 898-9868.
I was told that the address and phone…
I was told that the address and phone number would show as a location and not a PO box but when I went to the bank and gave the address I was told that they were listed as a PO Box location similar to UPS stores. But now I have the address and it is on my company registration. False statements lead to issues with setting up a business. I am very disappointed and I am now searching for a physical location for our business and wasted money paying for the wrong services.
4 septembre 2025
Réponse de Opus Virtual Offices
Thank you for sharing your feedback. Our team has been in contact with you several times to assist and even offered an alternative location. Both locations you referenced have confirmed that they maintain secure mail handling procedures, including surveillance cameras and government-cleared staff.
While premium virtual offices are fully compliant business addresses, some banks may apply their own classification systems. Often these issues can be resolved through communication with the bank and providing the proper documentation. That said, we’re happy to help you find a location that best fits your business needs. Please contact us at 1 (888) 898-9868 so we can work together toward a resolution.
very good response for answering phone…
very good response for answering phone professionally.
22 septembre 2025
Avis spontané
Réponse de Opus Virtual Offices
Thank you for sharing your experience with us! We take pride in delivering professional and timely live call answering services for all our clients.
Worst Service System – Misleading and Unprofessional
I signed up for Opus.com under the promise of a mail forwarding service included with their package. However, once I registered, I was told that the building they assigned me to does not actually provide forwarding because Opus is only a third-party broker there.
This left me with no choice but to cancel the service and start over with a new company registration, address, and compliance documents — a major disruption and cost to my business.
On top of that, despite charging me a $120 monthly fee plus setup costs, Opus refuses to issue a refund even though they failed to deliver the basic service they advertised.
This has been a terrible experience, and I strongly advise other entrepreneurs and business owners to think twice before trusting Opus with something as critical as their company address and mail handling.
24 septembre 2025
Avis spontané
Réponse de Opus Virtual Offices
Thank you for sharing your feedback. Upon reviewing your account, we confirmed that the issue regarding mail forwarding has been fully resolved. Your mail forwarding service is active, and all features included in your plan are functioning as intended. Our team has made several attempts to reach you by phone and email to confirm that your services remain active.
Opus Virtual Offices is committed to accuracy, transparency, and providing dependable service to all our clients. If you have any questions or need further assistance, please contact our Customer Support team at
1 (888) 898-9868.
Excellence
One of the reasons that I went through opus is because of the Customer Service and you guys have responded on time and corrected everything and that is appreciative to be taken care of
21 août 2025
Réponse de Opus Virtual Offices
Thank you for sharing your feedback. We’re pleased to hear that our customer service and responsiveness met your expectations. At Opus Virtual Offices, we take pride in providing timely, reliable support and ensuring our clients’ needs are addressed with care. We appreciate your trust and the opportunity to serve you.
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