To your support Team, and i am forgetting her name.... My name is Cheryl Faulkner with Sweet Recovery RX. :) THANKYOU!!!! Thank you for giving me so much grace because me and computers are NOT FRI... Voir plus
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Lisez les avis des autres
Ms James is an amazing asset to your organization. I attempted to complete my onboarding but I did not know what I was doing. She was able to walk me through the rest of the process without leaving... Voir plus
L'entreprise a répondu
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... Voir plus
L'entreprise a répondu
At this time we can only give them four stars because we've only been using services for a month, but so far so good. Customer service did well with any questions we may have had. Customer support the... Voir plus
L'entreprise a répondu
4,3
Excellent
287 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great Experience Best Tech Support
26 décembre 2024
Réponse de Opus Virtual Offices
Thank you for the great review! We are elated to hear that you had a great experience with our Support team! Giving top notch customer care is our number one priority. If you're ever having any questions or trouble with anything regarding your services, don't hesitate to reach out. We are here to help you!
Love this company and the service they…
Love this company and the service they provide.
28 décembre 2024
Réponse de Opus Virtual Offices
Thank you so much for your kind words! We love what we do and helping customers like you makes our day! We are always here for you, so please do not hesitate to reach out if we can be of any further assistance. Extraordinary customer service is 1 of the key pillars of our business, as our founder and CEO is passionate about delivering the WOW! May all your endeavors be successful!
Réponse de Opus Virtual Offices
We are grateful for your kind remarks! With more than 650 locations across the U.S., Canada, and Puerto-Rico we do our best to find office space in the most convenient locations for our clients. All the best to you!
Great Overall Experience
What made my experience great was the customer care. I am grateful for the assistance I received in getting the business office set up and I look forward to taking my small business from my dream to my reality.
19 décembre 2024
Réponse de Opus Virtual Offices
We're happy you're pleased with our service! Thank you so much for your kind words! We take great pride in providing excellent customer care, and we're thrilled to hear that our assistance helped you get your virtual office set up. It's exciting to be a part of the journey, and we can't wait to see your dream grow into a successful reality. We truly appreciate your feedback and look forward to continuing to support you and your business!
Réponse de Opus Virtual Offices
Thank you for your review! We’re so glad to hear that your request was handled quickly and effectively with a one-and-done approach. We know business owners have a lot on their plate so providing efficient and reliable support is always our goal.
Opus virtual website is very user…
Opus virtual website is very user friendly, customer service is spot on. Everything was so much better compared to the other sites I have worked with before.
19 décembre 2024
Réponse de Opus Virtual Offices
Thank you for your great review! We’re thrilled to hear that you found our website user-friendly and our customer service exceptional. It’s great to know that your experience with Opus Virtual Offices exceeded your expectations compared to other platforms.
I feel like I was tricked into buying a…
I feel like I was tricked into buying a virtual address but ended up having to all this extra stuff with identification and I have to leave my house and I'm crippled just so I can print copies of to fill out to send to the company... If I would have knew this I would have waited until I had everything done ... Now my clock is ticking to use the address for business loans... And I can't even get one because I don't have enough money to change the address with the IRS
26 novembre 2024
Réponse de Opus Virtual Offices
We are sorry for the miscommunication. We contacted you and completed the mail forms on your behalf so you could drop them off at your location that you chose. We are glad that all issues were promptly solved and we're grateful to have you on as a client.
I appreciate everything this company is…
I appreciate everything this company is doing for small business owners like myself. I haven't had any issues.
23 novembre 2024
Réponse de Opus Virtual Offices
Thank you for your great review! We’re so glad to hear that our services have been helpful for your small business and that your experience has been smooth and issue-free. Supporting small business owners like you is at the heart of what we do, and your feedback means a lot to us.
Best service ever
The customer service is beyond excellent. I would recommend this company to my family. The process is very simple and easy to understand.
20 novembre 2024
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re delighted to hear that our customer service exceeded your expectations and that you found our process simple and easy to understand. Your recommendation means so much to us, and we’re honored by your trust.
Although we've only been using services…
At this time we can only give them four stars because we've only been using services for a month, but so far so good. Customer service did well with any questions we may have had. Customer support the same. Whether or not they are a service provider worthy of five stars will be determined as we gain more experience as their client.
20 novembre 2024
Réponse de Opus Virtual Offices
Thank you for your honest feedback! We’re glad to hear that your experience so far has been positive and that our customer service and support teams have been able to address your questions effectively. We look forward to continuing to provide the level of service that will earn your full confidence over time. If there’s anything more we can do to assist you or enhance your experience, please don’t hesitate to reach out.
Newbie
Very professional and organized staff. Happy for the choice i made above other organizations in the same feild
19 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your great review! We’re thrilled to hear that you found our staff professional and organized. Our staff works very hard to make sure our clients are successful. It’s wonderful to know that you’re happy with your decision to choose us over other organizations in the field.
Delivers on promises
Quick response, delivering what was promised, and great customer service.
24 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your great review! We’re delighted to hear that you experienced quick responses, reliable service, and great customer care. Delivering on our promises is a top priority, and we’re glad we could meet your expectations.
Setup was a breeze
19 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your review! We’re thrilled to hear that the setup process was smooth and hassle-free for you. Making sure our clients have an easy and efficient onboarding experience is one of our top priorities.
Customer Service is awful
Customer Service is awful. Didn’t actually need service and was never used - requested a cancellation and refund - request was denied for reasons that made no sense saying I had utilized multiple departments. Also claim to be cheaper than other virtual office services, however after looking into if they are in fact not the best prices you will find.
23 octobre 2024
Réponse de Opus Virtual Offices
When you encountered an issue with registering the Huntington Beach address due to it being flagged as a mail store and virtual office by the California, we promptly offered solutions to address the problem. Specifically, we proposed switching you address to one of our premium locations. Unfortunately, you declined this offer, indicating that you had already registered your home address with the state and no longer required our services.
As a further effort to accommodate your needs, we extended the $49 program option at our Los Angeles or Beverly Hills locations. Despite this additional offering, you chose to move forward with canceling your account, stating that it would not work for your circumstances.
While we regret that we could not meet your expectations, your account was fully activated on our end, and we made every effort to provide alternatives to support you.
I’ve recently started this…
I’ve recently started this relationship, so far, it has went well
22 octobre 2024
Réponse de Opus Virtual Offices
Thank you for sharing your review! We're glad to hear that things have started off well. We’re here to ensure everything continues to meet your expectations. If you have any questions or need assistance, please don’t hesitate to reach out!
The experience has been exceptional
The experience has been exceptional. Great customer service and quick turnaround for change requests. I would recommend to any company looking to build their presence!!
20 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your great review! We're delighted to hear that your experience has been exceptional and that our team has provided great customer service with quick turnarounds for your requests. Your recommendation means so much to us, and we’re here to continue supporting your business growth.
Réponse de Opus Virtual Offices
We’re glad to hear that everything has met your expectations so far. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know!
Simply the best
Simple registration, very fast and accurate customer service response.
23 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your feedback! We’re glad to hear that the registration process was straightforward and that our customer service team responded quickly and accurately.
Quick response.
18 octobre 2024
Réponse de Opus Virtual Offices
Thank you for your feedback! We're pleased to hear that our team was able to respond quickly. If you need further assistance, please don't hesitate to reach out!
Great customer service every time I've…
Great customer service every time I've reached out to Opus for any questions or concerns of mine. Really grateful to have such wonderful support to help me reach my business goals as customer service is at the heart of all businesses.
19 octobre 2024
Réponse de Opus Virtual Offices
We’re thrilled to know that our customer service team has provided the support you need every time you've reached out. It’s wonderful to hear that we’ve been able to contribute positively to your business journey, as we truly believe customer service is the foundation of any successful business. We’re grateful for your kind words and look forward to continuing to support you in reaching your goals!
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