Otherside Cannabinoid Dispensary Avis 

322
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick response and sell the best vape carts I’ve had by some distance. Visited the shop and chatted with an extremely amiable fella who gave me a couple of hits on this weird electric bong thing(can... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cannabis
  2. Herboristerie
  3. Magasin de vaporiseurs
  4. Magasin de vitamines et compléments alimentaires
  5. Centre de bien-être

Écrit par l'entreprise

London's First Cannabinoid Dispensary specialising in all things cannabinoid!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(322)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Found the site whilst searching online. Placed my first order for different items online. Received a call shortly afterwards from Kay advising some of the items were no longer available and offered various options. She was very patient and empathetic. All of my order arrived the next day as promised. Excellent customer service - thank you Kay. I will defiantly be shopping again online and hopefully will visit the shop in the near future. Keep up the great work.
Mel

18 juin 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Thank you for taking the time to write a review Mel, we really appreciate it!🙏 I have passed on the kudos to Kay🥇 and yes please do come down to the shop and see us one day! Thanks for the support! 💚

Noté 5 sur 5 étoiles

Just order another jar of Hemp Balm for…

Just order another jar of Hemp Balm for my knees and back pain. Its working well on my knees the pain is more under control the back I have only starting using it on.

17 juin 2021
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Réponse de Otherside Cannabinoid Dispensary

Thank you for your review Patricia, we really appreciate it! Glad to hear our Hemp Balm has been helping with your knee pain and hopefully it will do the same with your back pain! If you need anything you know where we are. 💚

Noté 5 sur 5 étoiles

Outstanding Customer Service.

Geshe at Otherside is just Outstanding. He is so helpful and always ready to give advice on what you need from his dispensary. I wouldn't trust any other CBD supplier as he really knows his product. The Otherside CBD oil has really been helping with my menopause symptoms and I really can't recommend it enough. Customer for life over here!

8 juin 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Thank you Sarah, nice one! We really appreciate the support! 🙏 So glad to hear our Oil has been working for you and you know where we are if you need anything!💚

Noté 5 sur 5 étoiles

Love this shop for all my cbd needs

Love this shop for all my cbd needs! So much variety 🙌🏻

21 mai 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Nice one Yasmin! 🙏 Thanks for your support and your custom! 💚

Noté 5 sur 5 étoiles

10 out of 10

Prompt delivery, extremely helpful customer service and top quality products, I definitely won't hesitate to order again!

21 mai 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Thank you Elliot, really great to hear! 🙏 Look forward to seeing you again soon 💚

Noté 5 sur 5 étoiles

Great service and delivery

Great service and delivery. Lots of good advice.

14 mai 2021
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Réponse de Otherside Cannabinoid Dispensary

Thank you for your custom and support! We really appreciate it! 💚

Noté 5 sur 5 étoiles

Definitely recommend

Customer service was 10/10 thank you Kay. Super fast delivery with discreet packaging and an assortment of stickers which I’ve already put to use. Top quality products and thanks so much for the gifted holder. Hope to visit your dispensary someday soon!

13 mai 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Thank you for the review Zoe and the shout out to Kay! 😀 You are welcome at the store anytime! 💚

Noté 5 sur 5 étoiles

I've always wondered what kind of vibe…

I've always wondered what kind of vibe a dispensary my city would have if weed was ever made legal. Think this place nails it until it is.

Easily the best stocked in town for grinders, papers, CBD extracts (some top notch ones), vapes, pocket nails, batteries, pipes. I bet they even have those little gauze things you can't find anywhere for bongs.

If you are doing your tourist thing; Portobello is a fun quarter of town to make it worth the trip, lots of markets and food stalls, outdoors bars and seating. If you are a Londoner and your man ain't picking up, follow your nose to West London.

Also, next day delivery for when you are out of town.

11 mai 2021
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Réponse de Otherside Cannabinoid Dispensary

Thank you for this detailed review, really appreciate it! 🙏 Hopefully we won't have to wait too long 😉

Noté 5 sur 5 étoiles

Good products

Good products, from a great supplier

3 mai 2021
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Réponse de Otherside Cannabinoid Dispensary

Nice one! ✌️

Noté 5 sur 5 étoiles

Great website

Great website , explanation of products very helpful A*

2 mai 2021
Avis spontané
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Réponse de Otherside Cannabinoid Dispensary

Thank you! Ensuring our customers are well informed is one of our priorities here at Otherside! 🤓

Noté 3 sur 5 étoiles

Great Customer Service, rubbish courier service!

The delivery service was diabolical, it took almost 2 weeks to get the product but I can’t fault the customer service at all who handled the problem very efficiently and also refunded me the charge of £7 for P&P. It’s too early to say if the CBD oil is helping or not, only used for one week.

1 mai 2021
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Réponse de Otherside Cannabinoid Dispensary

Hi Susan, thank you for taking the time to leave a review.It is really important to us that customers leave reviews as we know prospective customers may use these to make a decision on whether or not to purchase from us.
We agree that initially our delivery partner was not up to our standards and did raise an investigation in to this, we were informed by them that no re-delivery was arranged which is why the package was returned to us. We tried multiple times via email and text to get in contact to try and arrange another delivery but received no further instructions. We made one final attempt via a phone call before issuing a refund and made contact so we swiftly organised and paid for a same-day delivery service. This was definitely a situation we have not experienced before and agree our customer service team went above and beyond to ensure you received your order, we sincerely hope you are happy with your purchase.

Noté 5 sur 5 étoiles

Did exactly what they said

Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering from this company as there is no fuss and everything about them from service, product and website is high quality.. I won't be going anywhere else!

29 avril 2021
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Réponse de Otherside Cannabinoid Dispensary

Thank you for all the kind words! 🙏 We wouldn't want you to go anywhere else either 😜

Noté 5 sur 5 étoiles

10/10

Consistently good and very quick service!

27 avril 2021
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Réponse de Otherside Cannabinoid Dispensary

Thank you for the continued support! 🙏 We really appreciate it!

Noté 5 sur 5 étoiles

Love all the recyclable packaging

Love all the recyclable packaging! The products are all really great quality too.

13 avril 2021
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Réponse de Otherside Cannabinoid Dispensary

Thanks for the review Alix! We are always aiming to be more conscious and responsible with our packaging and products! 💚

Noté 5 sur 5 étoiles

Found these lads so helpful placed a order for the goods herbal mix

Found these lads so helpful, I wasn’t too educated on the cbd side of things everything was explained so clearly so I was able to pick the products that I needed, defo b back with these lads products where smashing and the prices were very reasonable defo a 10/10 experience totally satisfied customer ✌🏽

13 avril 2021
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Réponse de Otherside Cannabinoid Dispensary

We love to hear it James! We really do want our customers to be well informed so they can embark on their CBD journey with confidence! Great to hear you will be back, nice one! 👍

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