Overdales Avis 

Awful company, no interest in helping you. Rude on the phone, not willing to elaborate, listen or take an understanding of the situation. STAY AWAY

By the looks of things they just reply with the same response on all reviews, not wiling to resolve anything just want to take take take your money. Had zero contact before they put their charges on as well, calling me a liar. They're willing to put people into bad situations just for a couple of quid.

They sent a letter to my mother's house claiming I owe £300, as far as I'm aware I have no debts so I sent them an email requesting information on what the supposed debt could be for, received a response 14 days later where they refused to elaborate on what the money was for.

Added their email address to the spam/phishing blacklist and told my mother to use any letters they send to her address as kindling.

Received a letter sent email to then does not exist comes back demon try to reset password on account no email found mmm going to court I want it in writing not over the phone legally I’m in titled to a paper trail of conversations

Impossible to contact other than phone call which is impossible due to my work hours not working with there opening hours (night worker so asleep during day times) email responded to eventually. Website not working after months of trying with no fix in sight according to there email to me. Absolute joke what sort of solicitors do the employ if this is how the do the basics.

THEY ARE AMBULANCE CHASING LIARS---ASKED ME FOR MY DATE OF BIRTH.....I'M NOT TELLING YOU
THAT....

Funny that lowel and overdales are the same company and same directors on companies house .
You have not sent a credit agrement wich makes the debt unforsable so leave me alone.

Send threatening texts even though
I’m paying them on time every month. I have mental health issues so this really upsets me. I’m thinking about taking further action. This company needs to get their act together and work professionally and help people, not threaten, a text like that could end a vulnerable persons life, just remember that!

This firm is a scam. They claim to have sent me letters which I never received. When you try to contact them you’re either dismissed or they tell you to try call another day because their service is down but they are so quick to threaten to send bailiffs and pressuring you to set up a payment plan. Their system is made in a way that you cannot contact them. I will be reporting to the Solicitors Regulation Authority because clearly they are out to scam people.

The useless company out there. They work with lowell so lowell passed our account over to them. Yet they can't verify our details online and want us to send in I.d and the people on the phone are useless. Yet if they work with lowell they have all our details. Yet trying to set up a payment plan which I want to do online is impossible. Absolutely useless and rude company. They then tell you to ring back as having system problems. Bogus solicitors with kids who answer the phone. I could do a better job and I'm not even qualified. Trying to tell me the courts have ordered £100 a month payment plan total rubbish as its been passed over from lowell and hasn't been to court since . Liars and frauds

Its bean more than a year that I have paid the debt and they still with the same B.S. saying that I still owe them money they just want to scam people

Constantly sending letters and calling regarding a contract which was never mine. Threatening me with CCJ'S. Modern day Dick Turpins.

Send out letters with random amounts of money on them, saying I owe it. There is no indication on the letters on who these so called debts are owed to. As ive not taken out any credit in over 6 years now, they cannot enforce the debt. In fact the debt cannot be informed anyway as I do not have any sort of agreement with them, nor have I admitted liability to the so called debt amount. The courts who apparently issued a ccj and demanded I 50pound a month has clearly been done illegally, as the courts have a legal jurisdiction to inform individuals of any case raised agaisnt them, so they have the chance to dispute it! You and Lowell can jump on your bike you disgting wastes of oxygen. I will be filing for harassment if these letters continue.

Sent me an email saying I will have a CCJ if I don’t pay the full balance within four months so I called and said I had received no correspondence from them and the lady read out my old address so they sent the CCJ apparently to my old address, but I put a Royal Mail redirector on my old address to my new address and hadn’t received a single letter from them or phone call and the last email I received was in March. The lady on the phone said I had no choice but to pay the full balance otherwise I would receive a CCJ even though I offered to continue with the payment plan I thought was still in progress so now I will pay £25 a month and will still get a CCJ even though it has not been issued for another five days apparently. Somebody needs to contact me and get this reversed because the CCJ has not even been issued yet through court and I have already set up a payment plan.

Contacted this company to inform them that someone is impersonating them as a business and they just didn’t care didn’t take no details from me basically tried to hang up on me before I even finish explaining everything!

The people impersonating them sent me a text message using their logo telling me I owe money and trying to get details for me.

Reply from John

11 July 2024
Hi Overdales,

You're sorry to hear I haven’t had a great experience, and you appreciate I have taken the time to leave a review.

To fully investigate the matter, You have sent a DM to obtain further information.

Should I need to speak to you more urgently, I can't contact you on 03331 110 800 or email help×overdales.com.

Kind regards, John

Awful company I've got a payment plan set up and yet you've instructed bailiffs to attend my property. I will not be allowing them access to my property as ive done as asked and set up a payment plan.

It's a joke no wonder people are spiraling into debt

Avoid this firm Solicitors at all costs, Overdales are connected to Lowell financial incompetent in the methods and issue CCJ against people incorrectly but shouldn’t have been ordered and then I’ll take an eternity to get resolved due to their negligence. The organisation justify the one star review on trustpilot and for anyone reading this what would propose you do is the following Make payments by direct debit after six years. Stop your payments then contact your bank and raise an indemnity claim against all payments.

All payments made to Lowell therefore what that means is the account has another payment on it hasn’t been acknowledged and effect is stat barred at this stage Lowell nor Overdales can do anything to you. They can’t enforce any form of action. They can’t enforce any sort of judgements and basically the death they bought will have been a complete waste of money for them them.

Disgustingly rude, they speak to you like dirt and have absolutely no understanding of your situation. How can you expect people to pay if you have no common decency??

EE Claim I owe them money but I'm not sure I do, so I challenged Lowel to prove they debt nothing from them apart from threatening letters 3 to 4 a week.

I'm a vulnerable adult with mental health issues and anxiety issues, I can't open with thses continuing hassle,

Now I getting letters from lowell and overdales threatening me.

I'm sure I never had anything on contract form EE all my phones in past have been pay as you go

I have raised this issue with both companies but getting no where

I feeling frightened and fearful

02 COMPLIANT REGARDING DISHONEST CUSTOMER’
I'll be reporting you to Rip Off Britain!
I had been with O2 for over two years when I called them to ask for an identical contract for my son - that is, the same monthly tariff. However, when the SIM card was sent, I discovered that they had signed me on a contract with a higher tariff. Thus, started the long-drawn-out exchange between me and O2. On more than two occasions, their managers owned up to their error of signing me up for a contract with a higher tariff than I asked for and that they would cancel the contracts and send me the PAC code which allowed me to transfer my old phone number without owing 02 any outstanding bills, that I would be only charged for the period I was with them – 02 send me the PAC code, which I used without any outstanding. But it came as a surprise to receive letters from O2 asking for money owed. I have called O2 several times, and they invariably told me to ignore the letters asking me to pay up the money incurred during the dispute - they said they would look into it. For about two or three months, I did not receive any letters - until the claim letter by email and post, saying I owed O2(UK) LTD, – from Lowell Portfolio I LTD – Basically, all the call handlers and managers I spoke to on the phone lied to me.
LOWELL PORTFOLIO I LTD already put a default note on my credit report, which isn’t honest -SAD
Now, the issue has been escalated to new solicitors, OVERDALES SOLICITORS, who are claiming that I owe a staggering with. This continuous harassment and lack of resolution only further exacerbates the already dire situation.
They have the worst customer service in the UK! This is a first-class set of scammers in their telephone customer service. They always pretend as if they can't speak English properly, misleading the customers.
Lowell is a terrible organization. They said they were going to mediate about an unfair and wrong O2 credit strike against me. But instead of doing that, they only listened to O2 and did absolutely nothing—no telephone record listening check/to.