Overland Car Wash Avis 5

Decided to try out Overland Car Wash since it was near by. I paid for the deluxe wash which is the most expensive (since my suv needed a good wash and clean since I go off-roading). The deluxe wash is $44.99 plus a 3 dollar surge charge for SUV; total $47.99. When my vehicle was ready, the first thing ! noticed, is that the vinyl floor mats were not even clean at most vacuumed. I then looked at the seats (leather) and they still look dirty. I asked the worked why wasn't that cleaned. His response was it's $20 extra for the mats and the seats they just wipe them off. The worker then calls the manager and I asked why the basic cleaning of the floor mats and seats wasn't done if I paid for the deluxe wash. The manager said they don't do it., it's extra. I said, "you don't the do the bare minimum of spraying the leather seats so they actually get clean? " He replied no. I basically spent $47.99 for them to wipe the inside of my car and run it through the machine on the outside. I didn't argue with them I just walked away. If you decided to come here this is the service you pay for.

Nice service. I'm very happy to use their service. My car looks amazing now. Thanks!

This is the most disappointing experience I had today. Please do not go to this place. I sent my car for the OCW Special CAR wash(38++Dollars) which includes: Soft Cloth Wash, Sealer Wax, Rainbow Wax, Vacuum, Soft Cloth Hand Dry, Wheel & Rim Cleaning, Tire Dressing, Exterior Body Dressing, Under Body Wash, Air Freshener.

The manager went ahead to persuades me to get the $70 instead. I insisted to give it a first try. The wash turned out with 15-20 mins which is normally 45++ minutes. I was exhilarated, but when I drove off to discover my Metallic Blue Audi was done terribly at low quality or pure laziness:

1. Poorly dried leaving behind streaks of undried leak marks, it looks so
obvious on a dark colored car,
2. Unvacuumed or very minimal effort poorly done: first thing I discovered
the passenger area still has all the debris from pre-wash all over the floor
and floor mat, the trunk was never vacuumed, the back seat had shoe
marks leaving a pair of shoes from the floor mat onto the backseat.
3. Under body was never washed, I looked down under the chasis to find the
same muddy stain from prewash from both sides of the front doors.
4. It did not look waxed at all, there are still many watered stained marks, if
the car was dried nicely then waxed applied would never leave any stains
of undried leak marks.

In conclusion, I came home to re-dry the car myself with a proper dry rub. I also had to vacuum the whole car and finally did my own waxing. This turned out to be the worst car detailing day when I paid about $40 for myself to redo everything again except the washing. I do not recommend anyone to go there. This is the most dishonest place ever! The turnaround was under 20 minus a lazy trickery to find out later you'll need to repeat some of the processes yourself after paying for services. I was promised a free credited next round but I think it would only be fair to issue a full refund and provide a free credit next round for all the effort I have to put in myself and pay for it. Pure disappointment! I will continue to be vigilante to put this poor review on every social media site I could possible think of!

First time at this car wash and was impressed. They were very thorough and left my car like new. I went early in the morning and the entire process took 15 minutes. Definitely going back in the future.

Hands down the best car wash in LA.
Attention to detail, professional and friendly staff and clean facility.
I’ve been coming here for years and highly recommend it!
A+