North Oxford MINI Avis 

179
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... Voir plus

Noté 5 sur 5 étoiles

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly. Special thank you to Simon who patiently an... Voir plus

Noté 5 sur 5 étoiles

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... Voir plus

Noté 5 sur 5 étoiles

Bought the most gorgeous mini from this garage. Worth every penny. Did ask for a cheeky freebie cap or similar and was refused by manager which is a shame as I spent quite a lot of money !

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(179)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

North oxford mini - Rhys

Brought a second hand mini from north oxford mini with Rhys. The whole experience was super easy, very relaxed and we felt very happy with the service that Rhys provided. Would 100% recommend north oxford mini and specifically Rhys.

4 juin 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Ella, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys has consistently provided brilliant customer service and delivered a positive experience. We appreciate your feedback and would like to thank you for your continued loyalty. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

5* Service

We collected our new Mini from North Oxford Mini Garage on 20th May. Rhys looked after us from ordering through to delivery, keeping us informed throughout the process. This being our 3rd mini purchased from them we have always found the whole team to be customer focused and friendly.

20 mai 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys has consistently provided brilliant customer service and delivered a positive experience. We appreciate your feedback and would like to thank you for your continued loyalty. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Great service and knowledgable staff

We bought our mini this afternoon and Katie was excellent. Knowledgable and clear help when viewing the car, and efficient in sorting the paperwork afterwards.

18 mai 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Clare, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Katie provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Today I collected my 4th mini from…

Today I collected my 4th mini from Ricky. The process of him sourcing me a car to my exact specification, to the viewing and patience of me making my mind up has been brilliant. From start to finish his knowledge and professionalism has been second to none. Ricky has been the reason I have continued to purchase my cars from this dealership. However, I would add that all staff make you feel very welcome and the coffee is very good !!

16 mai 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Lizzie, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Ricky always provides brilliant customer service and consistently delivers a positive experience. Thank you for your continued loyalty and look forward to welcoming you back in the future!

Noté 2 sur 5 étoiles

They don't answer their phone

I needed to get my Mini in for a recall service but using their advertised number (01865 319 099) was a complete failure. You first get a woman's voice telling you they're going to record, and then a man's voice with options. No matter which option I chose, the line rang and rang. This happened over several attempts in the last two weeks so it wasn't just the Bank Holiday weekends. I finally got through to the sales team line, then went several rounds of non-stop ringing, then a receptionist, and finally the service department. Please, North Oxford Mini, fix this!

9 mai 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Janet, thank you for taking the time to share your feedback. We apologise for your recent experiences with our phone system. We have to agree with you on this one and have recently made changes to the phone system, we are also recruiting to add to the team to resolve the issue. We do hope this hasn't hindered your entire experience with us, and we look forward to welcoming you to showroom.

Noté 5 sur 5 étoiles

Great service highly recommend this…

Great service highly recommend this dealership

4 mai 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

A great dealership - thoroughly recommended!

We collected a new Mini Cooper S last weekend, and the whole process from start to finish was a real pleasure. Darren and Rhys really looked after us – no pushy sales techniques, just great service and a clear desire to look after their customers. A great deal (on both the new Mini and the car we were trading in), speedy responses to email queries, fantastic hand-over experience. Thoroughly recommended (and the car’s amazing too!).

29 avril 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear the team provided brilliant customer service and we look forward to sharing your positive comments with them. Take care and we look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Excellent experience

Today I collected my new Mini Cooper,
The service I received from Rhys was excellent from start to finish,
Rhys kept me up to date throughout the whole process,was very helpful, kind and understanding, helping me get exactly the right car for me,
I would highly recommend.

30 avril 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Lynette, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

A perfect customer experience

We picked up our approved used JCW yesterday . The whole customer experience was exceptional. Rhys was professional and yet personable throughout the purchase, listened and provided super service. The purchase, negotiation and handover was completely painless. He paid particular attention to my wife’s concerns about driving in the U.K. in comparison to her life long experience of driving in Ukraine
. Thanks again

22 avril 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Robert, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

We purchased our approved used…

We purchased our approved used countryman mini from North Oxford Mini. Rhys made the entire experience easy and comfortable, really honest and would highly recommend. What’s great is his approach to customers and positiveness. Thanks too to Ben for his input and help. 5star service BS & SW 22.03.2023

22 avril 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Mr Sajoe, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Rhys provided brilliant customer service and we look forward to sharing your positive comments. Take care and we look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Great help and advice from Emily Thomas

Thanks so much to Emily Thomas for being super kind and patient and taking the time to answer our questions and help me work thru all the choices.

This is the second MINI I've purchased and the second with Emily's help.

I find the process of buying a car quite scary because there are lots of questions and forms and it's a huge amount of money, but Emily is really happy for me to go at my own pace and to her credit, it's resulted in 2 car purchases in 3 years and we couldn't be happier.

I'm very happy to recommend Emily to anyone who's considering buying a MINI

4 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Andrew, thank you for taking the time to share your experience! It is fantastic to hear Emily delivered brilliant customer service and we look forward to sharing your comments with her. Thank you for your business and continued loyalty, we look forward to welcoming you back again when the times comes.

Noté 5 sur 5 étoiles

I have just sold my Mini

I have just sold my Mini to North Oxford BMW and they made it such an easy and trusting experience. Roger collected and i had payment in my account before they left. Both of the guys collecting were very helpful, many thanks

31 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Rochelle, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that Roger and the team provided brilliant customer service and delivered a seamless experience for you. Thank you for your business.

Noté 5 sur 5 étoiles

Good communication, great service

BMW north Oxford bought our mini from us via Carwow. Communication started as soon as the sale was agreed and continued every step of the way until they collected the car. The whole process was smooth and painless and one that I can’t fault.

29 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Richard, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear that the team provided brilliant customer service and delivered a seamless experience for you.

Noté 5 sur 5 étoiles

Great Dealership and great people.

Great Dealership and great people.

Would highly recommend Oxford Mini. They set a high standard for dealership customer service.

28 février 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Rob, thank you for taking the time to leave us a fantastic five star review. Take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Just received our brand new mini..

Just received our brand new mini... They made the entire process very easy and clear, the waiting time was 6 months from the point when we placed the order... It's a while, but everything has been done inside of the deadlines! Honestly we received one week before than expected;)

6 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Joice, thank you for taking the time to leave us a fantastic review. It's great to hear that you had a great experience and that the team were able to provide quality service and delivered a positive experience for you despite the wait. Take care and enjoy your new Mini!

Noté 5 sur 5 étoiles

Just sold our JCW clubman to North…

Just sold our JCW clubman to North Oxford mini and the process has been effortless.
Darren Kench has been very professional and kept us up to date through the whole process and a big thank you to Roger who arrived to collect the car despite the weather, Roger was polite and again kept us updated through the physical handover.
Would most certainly recommend and would use again if the opportunity arises.

10 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Alex, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Darren and Roger were able to provide such a seamless and enjoyable experience for you. We will enjoy sharing your positive feedback with them both! We look forward to doing business with you again in the future.

Noté 5 sur 5 étoiles

5* Mini Dealer

Katie was friendly, knowledgeable and professional. My purchase was straightforward and quick and she went the extra mile to ensure that everything went smoothly. This is my first experience here and I shall be back for all servicing and advice in the future. The waiting area was spacious and so waiting for a service or MOT would ensure overall comfort and Wi-Fi on IPhone was excellent. So overall a 5* experience for me!

8 mars 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Katie was able to provide such a seamless and enjoyable experience for you. We will enjoy sharing your positive feedback with them both! We look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Highly Recommend

Excellent, friendly, welcoming, knowledgeable, informative, efficient team!

17 février 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Helen, Thank you for taking the time to leave us a fantastic five star review! It's great to hear that you had such a great experience and that the team were able to provide high quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Really helpful team at North Oxford…

Really helpful team at North Oxford Mini. Sean in the Service Team was exceptionally patient and kept my repair moving with plenty of updates. This is the 2nd time I have used them, and I will do so again.

17 février 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Thank you for taking the time to leave us a fantastic review. It's great to hear that you had such a great experience and that the team were able to provide quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Great customer service from North Oxford Mini

Really helpful customer service when we purchased a new car. James kept us informed at every stage and the whole process was really smooth. Great that it only took 6 weeks to get the vehicle.

16 février 2023
Avis spontané
Logo de North Oxford MINI

Réponse de North Oxford MINI

Hi Jim, thank you for taking the time to leave us a fantastic review. It's great to hear that you had such a great experience and that the team were able to provide quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus