The Painted Furniture Company Avis 

677
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Beautiful, well made furniture. We bought six items to furnish our bedroom two years ago and recently visited their lovely show room in Cirencester to order more furniture for our garden room. The who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We needed some bespoke work to be carried out and they fully understood what we needed plus they made some very good suggestions. Very clear on delivery timescales and stuck to them. Extremely pleased... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We needed a smaller office set up and found the small work desk that would fit perfectly in an alcove. We visited in Cirencester and received a great welcome and a chance to view the furniture, paint... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have now placed and received 3 lots of bedroom furniture from this company. It’s easy to order online,goods arrive within time scale,goods delivered in excellent condition and all their delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Ébéniste
  4. Fabricant de meubles
  5. Magasin de meubles de cuisine
  6. Magasin de meubles de salon

Écrit par l'entreprise

In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

677 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(677)

66 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good communication and on time

Good communication delivered on time. The installation crew were very helpful and responsive to our needs and were extremely careful moving the furniture over our floor

31 août 2024
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Réponse de The Painted Furniture Company

Dear Lee,

Thank you so much for your lovely review! It is great to hear that you had a positive experience with our team and that we met your needs during the installation. If you ever need anything in the future, don’t hesitate to reach out!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Excellent clear advice on products and…

Excellent clear advice on products and good customer service throughout.

31 juillet 2024
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Réponse de The Painted Furniture Company

Dear Roy,

Thank you so much for your kind words! We're thrilled to hear that you found our advice helpful and our customer service to be top-notch. We look forward to serving you again soon!

Kindest regards,

The Painted Furniture Company Team

Noté 4 sur 5 étoiles

Great service (second time buyer)

Great service, good product - our second wardrobe from Painted Furniture Co. Paid for their delivery and installation service, which means it ends up ready to use, in the right bedroom, with no hassle (for us) of getting it up the stairs, coping with the uneven floor etc. Recommend.

31 août 2024
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Réponse de The Painted Furniture Company

Dear Jeremy,

Thank you for your kind review! We're so pleased to hear that you chose us again for your wardrobe needs. It’s great to know that our delivery and installation service made everything so convenient for you, especially with the challenges of stairs and uneven floors. Your recommendation means a lot to us, and we look forward to assisting you with any future purchases!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Furniture fab and Service was brilliant

Service in the shop was brilliant- helping my elderly Mum decide what was right for her. Kindness and patience in abundance. The delivery was slick too - from letting us know timing to actual installation. Nothing was too much trouble. The furniture itself looks fantastic in situ - great value for money.

19 juillet 2024
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Réponse de The Painted Furniture Company

Good Afternoon,

Thank you for taking the time to share your fantastic feedback! We're delighted to hear that our team provided such attentive assistance to your mum during her visit. We're also glad the delivery process went smoothly, and that the furniture fits perfectly in your home. We are so grateful for your compliments and look forward to welcoming you back in the future!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Beautiful furniture

Beautiful, well made furniture, in my opinion value for money as it is quality. Really helpful staff in Cirencester shop. Delivery guys are lovely and helpful putting everything in right rooms. Will definitely purchase from them again. 5*

27 août 2024
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Réponse de The Painted Furniture Company

Dear Christa,

Thank you so much for your wonderful review! We're thrilled to hear that you find our furniture beautiful and well-crafted, and we truly appreciate your recognition of its value. It's fantastic to know that our team in the Cirencester shop was helpful, and we'll pass on your kind words to our delivery team as well. We look forward to serving you again in the future!

Kindest regards,

The Painted Furniture Company Team

Noté 4 sur 5 étoiles

Item came earlier than expected…

Item came earlier than expected although disappointed it wasn’t fitted to the wall for us.

31 août 2024
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Réponse de The Painted Furniture Company

Dear Kairon,

Thank you for your review! We're glad to hear your item arrived earlier than expected and we apologise for any disappointment regarding the wall fitting. Unfortunately, we can’t provide this service due to insurance policies, but we appreciate your feedback and will ensure that this information is communicated more clearly in the future. If you have any other questions or need assistance, don’t hesitate to reach out!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Happy with all aspects of the purchase

Kate was extremely helpful in the shop. My dresser was ready & delivered in double quick time. It’s received lots of compliments already. It wasn’t either the cheapest or the most expensive. Very happy with my purchase.

1 juillet 2024
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Réponse de The Painted Furniture Company

Dear Dollar,

Thank you for your kind feedback! We're delighted to hear that Kate provided such helpful service during your visit, and it's fantastic to know that your dresser is already receiving compliments. We hope you enjoy your furniture for many years to come and do let us know if there should ever be anything else that you need!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Handpainted tv cabinet

Staff were friendly and helpful over the phone. Excellent communication via email on order. Beautiful product delivered as expected.

31 août 2024
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Réponse de The Painted Furniture Company

Good Afternoon,

Thank you very much for your lovely review! It is wonderful to hear that our team provided you with friendly service and clear communication, and we're delighted that you love your TV cabinet. We really appreciate you taking the time to share your experience and hope you enjoy your new cabinet!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, very personable and excellent communication throughout the order process.

27 août 2024
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Réponse de The Painted Furniture Company

Dear Vicky,

Thank you so much for your kind words! We're delighted to hear that you were happy with our customer service and communication, and your feedback means the world to us. We look forward to serving you again soon!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Always keen to support British made and…

Always keen to support British made and not disappointed with The painted Furniture Company.
Very helpful from enquiring, ordering and delivery of 5 pieces of beautifully hand made bedroom furniture.

17 août 2024
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Réponse de The Painted Furniture Company

Dear Mrs M,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us and appreciate your support for British-made products. It’s great to know you’re happy with your beautifully handmade bedroom furniture and we hope you enjoy your furniture for many years to come!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Great customer service and quality furniture

Deborah was super helpful with colour matches so that I could match a new bed with existing furniture. The staff were always happy to help and responded quickly. The furniture is beautiful and the quality is high, the under-bed drawers run like a dream. Really pleased.

16 mai 2024
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Réponse de The Painted Furniture Company

Dear Claire,

Thank you for your fantastic review - we're delighted to hear that Deborah and our team were able to help you find the perfect colour match for your new bed. It's wonderful to know that you're happy with the your furniture, and we truly appreciate your kind words. We look forward to helping you again soon!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Fantastic selection of wardrobes to…

Fantastic selection of wardrobes to choose from, with the option to customise many elements to suit what you need. Gorgeous showroom in Cirencester and extremely helpful staff in store, and a pleasure to do business with. Would definitely buy from here again!

3 août 2024
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Réponse de The Painted Furniture Company

Dear Jayne,

Thank you so much for your fantastic feedback! We're delighted to hear that you enjoyed our diverse selection of wardrobes and found value in the bespoke options we offer. It's wonderful to know that our showroom team in Cirencester made your experience enjoyable. We truly appreciate your support and look forward to welcoming you back for your next purchase!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Lovely wardrobe with great customer service

Efficient and personal ordering process - I was able to talk to someone to add bespoke features to the wardrobe I ordered, and then the details were quickly confirmed in an email. The customer services team kept me informed of the progress of my order. The lead time was accurate and delivery and assembly was all done by two great guys. Wardrobe is beautiful.

3 août 2024
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Réponse de The Painted Furniture Company

Dear Joan,

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our ordering process and found our team helpful in customising your wardrobe. It's great to know that our team provided timely updates and that the delivery and assembly went smoothly. We appreciate your kind words, and we hope it brings you joy for years to come!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Dinning Room Furniture

Very pleased with our new dinning room furniture, well made, looks great and delivered before scheduled date. Customer services were very responsive when we had an issue with the incorrect dresser plinth, dealt with very quickly and a new sideboard shipped out and swapped within a couple of weeks.

27 juillet 2024
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Réponse de The Painted Furniture Company

Dear Karen,

Thank you for your wonderful review! It is fantastic to hear that you're pleased with your new dining room furniture and that our team was able to address the issue quickly. Your satisfaction is our top priority, and we truly appreciate your understanding and support. Enjoy your beautiful new space!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

The I items I ordered arrived quickly…

The I items I ordered arrived quickly and the two delivery teams were excellent

27 juillet 2024
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Réponse de The Painted Furniture Company

Dear Sally,

Thank you so much for your kind words! We're thrilled to hear that your items arrived quickly and that our delivery teams made a positive impression. Do let us know if there should ever be anything else that you need!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Quality product and excellent service

We bought a small table as the final part of a extensive room re-decoration. As with the previous PFC furniture we had bought it was of the highest quality.

5 juin 2024
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Réponse de The Painted Furniture Company

Dear PM,

Thank you very much for your kind feedback! We're delighted to hear that our small table completed your room re-decoration and that you are pleased with the quality of your furniture. Your support means a lot to us, and we're here to help if you need anything else in the future!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

View in shop & delivery by own fleet and staff

We were able to go into a shop with friendly and knowledgeable staff. The furniture we were looking for was on display, together with the colour and finish thus giving an exact sample to order off. Delivery was negotiated and we happened to see one of their delivery vans and personel delivering into store while we were there. We were told that our order would be delivered by one of their fleet of vans and their own drivers and not contracted out to non-caring drop-off merchants as we had previous experience of with a different furniture company. Delivery was within the quoted timeframe, a little sooner which was good. A friendly phone call was received from the warehouse checking delivery requirements and confirming the order. Next day our order was delivered on time, in a friendly, knowledgeable and efficient manner providing confirmation that we were dealing with a professional and honest company from the outset through to excellent and accessible after sales service. Thankyou

3 juin 2024
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Réponse de The Painted Furniture Company

Dear Mr Griffiths,,

Thank you so much for taking the time to share your fantastic experience with us! We’re thrilled to hear that you had such a positive experience with our team and that everything from your order to delivery went smoothly. Your appreciation for our knowledgeable staff and efficient service means a lot to us, and we’re glad you felt cared for throughout the entire process.
Thanks again for your kind words, and we hope you enjoy your new furniture for years to come!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Good

Good. Fits space well. Bookcase

20 juillet 2024
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Réponse de The Painted Furniture Company

Good Afternoon,

Thank you very much for your review! We're glad to hear that the bookcase fits well in your space and that you are happy with your purchase. If there should ever be anything else that you need then do feel free to reach out to us anytime!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Splendid customised furniture, no fuss

Ordered a customised "Portland" TV unit via the Cirencester outlet where the staff were knowledgeable and helpful. The unit had to go into a very specific space so had to be accurate and it was. Delivered well within the estimated 4-6 weeks and now looks splendid in its designated spot. Also really liked seeing the pieces in the showroom and having a colour chart to look at which was very accurate too. It is so unusual to find a company who does what they say they do with minimal fuss. Saw it, discussed it, ordered it and got it. So simple. If you have difficult or awkward rooms and want a solid piece of furniture made to measure without engaging a carpenter, these are the guys for you. So, very happy customer who will be returning!

19 juillet 2024
Avis spontané
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Réponse de The Painted Furniture Company

Dear HD,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that our knowledgeable staff at the Cirencester showroom were able to help you find the perfect TV unit, and that it was delivered promptly and accurately. We're committed to making the ordering process as seamless and stress-free as possible, and it's wonderful to hear that we've met your expectations. We very much look forward to serving you again in the future!

Kindest regards,

The Painted Furniture Company Team

Noté 5 sur 5 étoiles

Thank you !

Very professional from ordering to delivery. Delivered on time, with helpful courteous drivers.

16 juillet 2024
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Réponse de The Painted Furniture Company

Dear Mr Conway,

Thank you very much for your kind words! We're thrilled to hear that our team provided a professional and efficient service from ordering to delivery, and that our drivers were helpful and courteous. We appreciate your business and look forward to serving you again in the future!

Kindest regards,

The Painted Furniture Company Team

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