Painters Law LLPAvis 

USELESS - DO NOT USE !!
Never respond to emails.
Make what can be a difficult and stressful situation even worse

I'm very happy with the support and advice given to me by Amelia at Painters Solicitors. She was kind and considerate, and always dealt with matters in a professional and sympathetic manner. The costs for the work undertaken were very fair and reasonable. I will definitely recommend Amelia, and Painters Solicitors in the future, should the need arise.

Very professional with dealing of Wills of family estate when going through difficult times and handling of everything legal which makes life easier when in need of expert guidance. Very happy with all the teamwork within Painters Law LLP.

Courteous and very responsive to queries , efficient and kept me informed about the sale of my property

I have received the best support during a very upsetting time, I can't thank the ladies that have helped/supported me through this, everyone has been absolutely amazing making this all as stress free as possible, thankyou all for everything and I highly recommend painters law

I am currently in the process of moving house in what should have been a straightforward short chain, our buyers are first-time purchasers and the house we are buying is empty. Unfortunately, the sellers chose to use Painters Law to handle their sale, and the experience has been nothing short of a nightmare.

My solicitors have been waiting for responses to around 20 outstanding enquiries that were sent to Painters Law on 15th July. It’s now October, and we are still waiting. Despite repeated chasing from my solicitors, the estate agents, and even direct attempts to get updates, there has been no progress, no explanations, and no apologies. The level of unresponsiveness is completely unacceptable.

After weeks of silence, we were told the matter had been “escalated” to the firm’s directors, but even that has made no difference. Most recently, we received an out of office email from the person supposedly handling the file, with no alternative contact given and no indication that anyone else was covering the case. This exact same issue happened in September, leaving everyone involved in the chain completely in the dark. It’s astonishing that a firm operating in property law can show such disregard for communication, professionalism, and basic client care.

The personal impact of this has been huge. I’ve spent weeks of sleepless nights worrying that we’re going to lose the house we’ve fallen in love with, the house we hoped would be our home for years to come. I’ve been trying to plan a wedding, manage a once in a lifetime trip abroad to visit relatives I rarely see (something I’ve saved years for), and instead of feeling excited, I’ve been constantly anxious and on edge because of Painters Law’s incompetence and indifference. The stress has been enormous and completely avoidable if this firm had simply done their job.

Given the extent of their delays and lack of communication, I am now seriously considering reporting this matter to the Solicitors Regulation Authority (SRA), as I believe the service we’ve experienced falls far below acceptable professional standards.

I would strongly urge anyone considering using Painters Law to think again. Based on my experience, this firm has demonstrated a total lack of care, urgency, and accountability. Their behaviour has caused significant emotional strain, financial uncertainty, and weeks of unnecessary delay.

If you value communication, professionalism, and efficiency, do not use Painters Law.

Laura and the team helped every step of the way. They are professional and approachable.

I can Highly recommend painters solicitors. The matter in
Question was dealt with promptly and professionally and the communication was excellent .

I would strongly advise against using these solicitors. This was my first experience with conveyancing, as I was purchasing a small piece of land, and I was recommended Painters Law. The service was extremely poor.

Communication was slow and unreliable, with responses to emails often taking two or three days. When replies did arrive, the tone was dismissive and carried an air of superiority, which I found both unprofessional and unnecessary. At no point did I feel that my matter was given proper attention or urgency.

Ultimately, I withdrew my instructions and chose not to proceed with the purchase. The firm showed no concern whatsoever that they had lost a client, which speaks volumes about their attitude towards customer service.

I will not be using Painters Law again and cannot recommend them to anyone.

My experience with my solicitor was great always kept me updated and always replied when emailed. I really recommend these solicitors very approachable and explained everything very friendly too
Thank you too all that helped me

My Conveyancing solicitor was extremely efficient and always answered emails immediately keeping me up to date at all times. Kam was very easy to talk to and she explained things in easy to understand language. I would definately recommend her to anyway buying and selling property.

I’m incredibly grateful for the support, guidance, and professionalism I received throughout what was a very challenging time. I always felt listened to and reassured, and everything was handled with care and compassion. Thank you to Laura C for helping make a difficult process that bit easier.

Painters Law was amazing in helping us buy our house. Chanal dealt with our case and I honestly could not fault her. I would recommend them and will definitely be using Painters Law again.

Painters solicitors were involved at the bottom of a short chain during my house purchase. They took 6 months to complete on a property that took me under 3 months to purchase.
When criticised they double down in support of their solicitor.
We waited weeks on end for action and only ever got any responses on a Friday. Obviously meaning the process takes 5 times longer.
Petty enquiries towards the end and poor communication further delayed the process.
Really bad firm full of their own self importance.

Recently used Painters Solicitors to rewrite my will and request a home visit as recovering from injuries from an accident. They were very prompt and efficient and I feel very confident dealing with them. Yvonne was very pleasant and understanding she went through details thoroughly and made sure I was aware of all options. I Will be happy to use this firm for future work

I used painters solicitors, the service I received was absolutely outstanding, could not fault them on anything! I dealt with Jodie Billings & she was so kind & went above and beyond to make sure I felt safe & I understood everything that was happening.. would definitely use them again if needs be! Wouldn't go anywhere else!

Recently used Painters to rewrite our wills. They were very prompt and efficient and we felt very confident dealing with them. Charlotte was very pleasant and went through details thoroughly and made sure we were aware of options. Will be happy to use this firm for future work.

Excellent solicitors highly recommend Alexandra Bayliss excellent service

Painters Law gave good advice and service in a straightforward manner.
I received guidance and support with Probate and Administration.
Thank you for a job well done.

I have used Painters Solicitors for my Will x 2, selling and buying of houses and Power of Attorney and their services have been exemplary. I have used the Stourport Office and Rebecca Randle was very helpful with everything,I have had Lee Baron and Paul Rowley at the Kidderminster Office and both have done an excellent job. Nothing but praise.
Jackie Saunders