Pak Cosmetic Centre Avis 1 703

My purchase cost approx 7 eu including freight cost of about,3 eu.
The duty was applied at approx 10 eu. You need to get paperwork set up for business in Republic of Ireland. I ended paying 17 eu for a 7 eu purchase. Ridiculous!!!!

Overall everything was perfect. Honestly: the selction, quality, packaging, speedy shipment and delivery, were 100%! My only issue is, hence the 4 Stars, was that it was advertised as a "Jumbo" afro wig. It definitely is not though, it is in the grand scheme of afro hair, a medium at most. A lovely wig though, just NOT JUMBO... Loving the super stylish packaging!

Quick delivery and reasonably priced items.

I have been using this company for many years now to purchase my hair products. Really pleased with the service I have received on every occasion.
Prices are low with a good range of products so a lot of choice. Delivery always super quick.
I will continue to use this company and spread the word about the super service they provide

Great prices and great products

Amazing service! Arrived on time.Items packed securely.

Quick and accurate delivery. I recommend them.

Pak Cometic Centre. Great Products Delivered Promptly. Good Experience. Thank You.

Excellent. Easy to order, good website, good prices and quick delivery.

Good price. Easy to order . Fast delivery. Excellent service.

Here’s a clearer, more polished version of what you wrote—firm, factual, and suitable for raising a complaint or escalating the issue:

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Reworded Version

My order did not match the product packaging shown online. I received a completely different package and colour. I was advised to return the item and was told in writing that the return costs would also be refunded.

However, I was only refunded for the product itself. When I questioned this over multiple emails, the company backtracked and claimed they do not refund return costs. They then accused me of sending “threatening emails,” yet the person who made this accusation did not sign their message. When I asked them to specify which part of my emails they considered threatening, they ignored the question and stated that the matter was closed.

I will be taking this further.

great choice and price point was very competitive. Quickly dispatched and received in pristine order.

Great experience. Products well packaged and delivered on time. My to go to shop. Excellent.

My first time order was spot on. All the items were carefully packaged. Dispatched quickly. Will use again. (Even had a product that the original retailer has stopped making, so that was super helpful).

Excellent service. Good prices, helpful communication and swift delivery

Fast shipping. All the products i needed were in stock.

I recently ordered a few products from Pak Cosmetics and overall had a good experience. After placing my order, I noticed the status showed as “on hold,” so I tried calling for clarification. Unfortunately, each time I called the line disconnected after about four minutes. I then decided to email instead, and the response was prompt and helpful.

They explained that some of the items I ordered were out of stock and gave me the option to choose alternatives of the same value. I found it a little difficult to find suitable replacements, so they kindly refunded the difference and continued processing the rest of my order.

The delivery took around six days, which felt a bit longer than I initially expected, but I understand that this is fairly standard. When the package arrived, the products were packed very well and everything was secure.

One small point I noticed was that the box used for packaging appeared to be one from their own bulk delivery, as it still had their supplier sticker and details on it. It might be worth removing this in the future to avoid any potential confusion for couriers.

Overall, the customer service was good, communication via email was quick, and the products arrived safely. Despite a couple of minor issues, I’m satisfied with the service and happy to have received my items.

They gave me a refund for the products i ordered without a valid explanation.