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Lisez les avis des autres

Noté 5 sur 5 étoiles

Compared to traditional banks and other major remittance apps, Panda Remit consistently offers better exchange rates and significantly lower transaction fees. You get to keep more of your hard-earned... Voir plus

Noté 5 sur 5 étoiles

I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And i... Voir plus

Noté 1 sur 5 étoiles

URGENT COMPLAIN!!!!!!! My remittance is already 3 days The costumer service said that i need to wait for 2-3hrs (09/16/2026) but until now (09/17/2026) its not credited on my account!! Costumer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Panda Remit customer service really gave me a big help. I always used bank transfers to send money to family. But one day they were in an emergency that couldn't wait that long. I contacted Panda Remi... Voir plus

À propos de l'entreprise

  1. Agence de consultants commerciaux et informatiques

Écrit par l'entreprise

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

890 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,7

Tous les avis

(890)

159 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Refused, because over 65. Discrimination.

I need transfer to be reliable and for visa purposes, it has to be stated as international transfer for Thai immigration.

With Wise, this is not the case any more. So looking for a way to send my money from Europe to Thailand.

Short, I wasted 3 hours of my life, with a verification,that asked sensitive documents.

When everything was submitted, I was told my account, could not be activated.

Why? Because verification is not possible above 65 years old.

So account denied. This is really scandalous. Not ask me anything then in the first place. This is an awful form of discrimination. Shame on you!

12 septembre 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,

Sorry for the inconvenience. We'd love to offer you service and we absolutely appreciate support from every single user without discrimination. But for now, our partner bank has set up this limit because of their strict policy.

Thanks for your patience and understanding. We look forward to offering you better service when we have a new partner.

Best regards,
Customer Service Team
Panda Remit

Noté 4 sur 5 étoiles

I have got to do many international…

I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You can easily operate on the APP with money protected well. I can use it for tuition, living expenses, or just sending money to families. My overseas life is now far more convenient thanks to Panda Remit.

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Impressive

Amazing speed of transfer SGD INR with in less then 2 minutes

30 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Reliable !!

It's easy to operate on Panda Remit pages and only took me 3-5 minutes to register and finish my first remittance. This fluent process is more efficient than bank transfer or other APP products. And you can trust Panda Remit with money safety. I never met any security problems thanks to their team.

26 août 2025
Avis spontané
Noté 3 sur 5 étoiles

Payment

Nowadays taking longer processing time to receive the remittance money. It takes more than 12 hours! Can't believe the services are so inefficient...

25 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.

Orders in weekends might be delayed. If you still haven't received your money, please send the transaction number to asia@pandaremit.com. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.

Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

It got me pretty annoyed that It took…

It got me pretty annoyed that It took the transfer and remittance so damn long.

I will not be using this app again.

24 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,

We apologize for any inconvenience you may have experienced with our app.

Orders on weekends might be delayed. If you still haven't received your money, please send the transaction number to our WhatsApp customer service team (+1 425 534 4211), . We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.

Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.

Best regards,
Customer Service Team
Panda Remit

Noté 5 sur 5 étoiles

Great

The operation process of this app is very simple and convenient. From registration and login to completing a remittance, it only takes 3–5 minutes. The whole process is smooth and much faster and more efficient than other apps. In addition, PandaRemit is highly reliable in terms of security, with no security issues ever reported.

21 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Service is ridiculous

Service is ridiculous. They promised to transfer money will be done within 1 hour but after 1 week my payment was still pending when I asked to customer assistant they were not replying properly and asking stupid documents

20 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app.

Feel free to send your Transaction Number to our WhatsApp customer service team (+86 18958152478), which will help us identify your transaction. We'll address your problem ASAP.

Thanks for your patience and understanding. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. We look forward to providing you with a better remittance experience.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

Fraud company with unprofessional customer care

want to warn everyone about a remittance company that is operating in a completely unprofessional and potentially fraudulent manner. This company not only fails to provide proper customer service, but they also mishandle client concerns and show no accountability for errors. Customers are often asked to provide sensitive personal or financial information under suspicious circumstances, which raises serious security and fraud concerns.

Their customer care team is untrained, unresponsive, and often dismissive, showing no willingness to resolve legitimate issues. Many people, including myself, have experienced delays, misinformation, and manipulation while trying to get help or clarification. It is clear that this company’s priority is collecting personal data and money rather than serving its clients responsibly.

16 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
Thank you for taking time to share your concerns with us. We take this matter very seriously.

Due to compliance requirements, we need you to provide the necessary documentation. We will optimize this matter in the future and sincerely apologize for any inconvenience caused.

If you require assistance, please contact our WhatsApp customer service(+1 425 534 4211), who will be happy to assist you. Meanwhile, we will strengthen the training on customer service quality and look forward to providing you with a better remittance experience.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

Absolutely terrible!!!!

Absolutely terrible!!!!

I transferred money from the UK to India, and it still hasn't arrived. It's been more than 48 hours, and there is no human support, the AI chatbot keeps sending random replies. I want my money back now.

ITS A SCAM BUSINESS. PLEASE AVOID!!!

16 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app.

Feel free to send your Transaction Number to our WhatsApp customer service team (+86 18958152478), which will help us identify your transaction. We'll address your problem ASAP.

Thanks for your patience and understanding. We're committed to improving our user experience, and your insights are invaluable in helping us achieve that. We look forward to providing you with a better remittance experience.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

This is a scam company

This company is operating a fraudulent scheme by unlawfully collecting customer data and demanding that individuals provide their payment card details under false pretenses. Their justification—that discrepancies exist between first name/last name order on the account—is baseless and deceptive. I have preserved full screenshots of all communications as evidence.

Your agents have been requesting sensitive banking information and have wrongfully canceled my order without authorization. Such practices constitute a serious violation of consumer rights and data protection laws. Unless this matter is immediately rectified, I will be compelled to escalate this issue to the appropriate legal and regulatory authorities.
I have all the chat screenshots as a proof. Even tried to solved with your agents on whatsapp number but no solution. Just fooling👌😡😡

15 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
Thank you for taking time to share your concerns with us. We take this matter very seriously.

Due to compliance requirements, we need you to provide the necessary documentation. We will optimize this matter in the future and sincerely apologize for any inconvenience caused.

If you require assistance, please contact our WhatsApp customer service (+1 425 534 4211), who will be happy to assist you. We look forward to providing you with a better remittance experience.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

I made my 1st transaction 48 hours 60…

I made my 1st transaction
60 hours ago, and transfered money from UK to India. The money still not received. No credible customer service to reach and resolve the issues.

15 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.

Your concerns have been taken seriously, Feel free to send your Transaction Number to our customer service team (+86 18958152478), which will help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness.

Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.

Best regards,
Customer Service Team
Panda Remit

Noté 1 sur 5 étoiles

Remittance with Pandaremit

Its now a week and there is no concrete answer from Panda remit about when they will return my money

7 août 2025
Avis spontané
Logo de PandaRemit

Réponse de PandaRemit

Dear Customer,

Sorry for the inconvenience. We offered our customer service WhatsApp number (+86 18958152478) in your last comment, yet we haven't received your contact. You can also give your WhatsApp number, and we'll contact you asap to solve your transaction issue.

Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.

Best regards,
Customer Service Team
Panda Remit

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