Parlez Clothing Avis 

124
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Saw a guy wearing a Top that fitted really well, good square frame and the length was bang on, just below the hip. As a shorter chap this is often harder to find so asked him what brand it was. Parl... Voir plus

Noté 3 sur 5 étoiles

It's good to see something a bit different on the virtual shelves, and the stock pickers at this outfit have taste, no doubt. The returns experience is made easier by print-your-own labels, and the co... Voir plus

Noté 5 sur 5 étoiles

Top t-shirts and excellent value. Don’t take that to mean anything other than these products are quality, look great, and are reasonably priced. I’ll order more, definitely. A new brand to me, discov... Voir plus

Noté 2 sur 5 étoiles

Nice clothes but slow delivery/refund/replacement service with lack of flexibility. I returned some clothes that were too big and emailed to say I needed the replacement fast for a particular event, g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Informations provenant de diverses sources externes

Parlez Clothing is a UK brand based in Bristol. Inspired by Streetwear, Menswear & Workwear AW16 Brings you a clean selection of outerwear, Sweats, Tees


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

124 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(124)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered 2 t-shirts but at the…

I ordered 2 t-shirts but at the checkout I shipped to the wrong address which is my own fault, however I realised this straight away and asked if the address could be changed or even cancelled. I got a reply quite quickly stating it couldn’t due to the process being automated. I feel in these circumstances it should be simple to have an order cancelled. I am now down the price of 2 t-shirts which I will not receive.

27 novembre 2025
Avis spontané
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Réponse de Parlez Clothing

Thank you for your comment, and I’m really sorry for the frustration this has caused.

Our order and dispatch system is highly automated so that we can get parcels out of the door as quickly as possible once an order is placed. In your case, the order had already entered this process and left our building by the time we received your request, which meant we weren’t able to change the address or cancel it.

We do try to limit the chances of address errors by displaying a clear warning at checkout asking customers to double-check their delivery details before completing the order. However, we completely understand that mistakes can still happen.

If the parcel is returned to us by the carrier as undeliverable, we’ll be in touch straight away to arrange the next steps.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery
Good quality product

25 septembre 2025
Logo de Parlez Clothing

Réponse de Parlez Clothing

Thank you for taking the time to leave feedback

Noté 1 sur 5 étoiles

Way too expensive delivery.

7 août 2025
Avis spontané
Logo de Parlez Clothing

Réponse de Parlez Clothing

hank you for getting in touch and for sharing your feedback.

Since the UK’s exit from the EU, deliveries to Germany and other EU countries now incur additional customs, duties, and handling fees that unfortunately increase the overall shipping cost. These charges are set externally by customs and carriers, and are not something we’re able to control.

To make sure everything is clear before purchase, we display all shipping costs, duties, and taxes during the checkout process prior to payment, so customers can review the full price before completing their order.

We completely understand that these additional costs can be frustrating, and we are always looking for ways to offer the best possible service and rates.

Noté 5 sur 5 étoiles

True-to-Size Fit, Well Made and Smooth Delivery

I’ve purchased a few T-shirts recently and have been thoroughly impressed with the quality. They’re exceptionally comfortable and well-constructed.

In terms of sizing, I’d recommend ordering your usual size. Both the regular and oversized fits matched my expectations and fit true to what I normally wear. I’m planning to pick up a few more ahead of my late summer holiday.

The ordering process was smooth and efficient. I received regular updates, and my items arrived within just a few days.

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great quality and fresh designs

I've bought about 6 or 7 Parlez t-shirts over the last couple of years and I've found that the quality is so much better than it's competitors and they last longer too. But what I enjoy most about this brand is they're always keeping it fresh in their designs - there's new releases all the time with designs that are easy on the eye but not overstated and always in keeping with the nautical theme. Keep doing what you're doing Parlez, my favourite brand and only a matter of time before more people discover you

15 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Nice clothes but slow…

Nice clothes but slow delivery/refund/replacement service with lack of flexibility. I returned some clothes that were too big and emailed to say I needed the replacement fast for a particular event, got an email saying nothing could be done. I said ok then please just refund. Similarly no effort to expedite or change the process. Now returning items again, as I told them I would, because they arrived too late. Not sustainable and all quite annoying and inflexible.

24 juin 2025
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Réponse de Parlez Clothing

Thank you for your feedback – we're really glad to hear you liked the clothes, though we're sorry to hear about your experience with our returns and refund process.

As a small business, we work hard to offer a personal and reliable service, but we do have to follow certain procedures to stay sustainable. We’re unable to send out replacement items or issue refunds until the original items are received back with us. This helps us manage stock and avoid losses, something that’s especially important for small businesses like ours.

Larger companies like Amazon often operate with systems that allow them to skip these steps, but this model is only sustainable at their scale – and honestly, it’s not one that works well for smaller or growing brands. That said, we’re always looking at ways to improve what we can offer within our capacity.

We did process your exchange as soon as your return was received, and we’re sorry if the timing didn’t work out for your event. We also note that you are returning the items again and will endeavour to refund those as soon as they are received. We really do try to support our customers wherever possible, and we’ll continue working to improve our flexibility where we can.

Thanks again for your support – it really does mean a lot to small businesses like ours.

Noté 5 sur 5 étoiles

Exceptional clothing and customer service

I recently contacted Parlez regarding a button that had been lost from my husband's shirt. Let's just say the customer service was exceptional. They promptly located the shirt and button style, sending a replacement in the post the next day. I am so impressed. The shirt is fantastic quality and a personal favourite of mine. It always helps when the quality of customer service matches the superb quality of the clothing.

1 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Very Disappointed

very disappointed, ordered two tee shirts of similar style FMV £50 each, quality was awful, similar to something you'd get in Primark, send them back and then had to chase for a refund. Obviously then had to pay the return charge, wouldn't recommend.

17 avril 2025
Avis spontané
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Réponse de Parlez Clothing

Dear Annon

Thank you for your feedback.

We are sorry to hear that you were disappointed with your experience. Unfortunately, we are unable to verify your order details as they have not been provided. We would like to mention that we have received a large number of positive reviews and work hard to produce a product we are proud of — something many of our customers agree with, based on the feedback we regularly receive.

We take all feedback seriously and are always looking to improve, so if you have any genuine constructive comments that could help us further develop our products, we would be pleased to hear from you.

If you would like further assistance or would like to discuss your order in more detail, please feel free to reach out to our customer service team via our website — they will be more than happy to help.

Noté 5 sur 5 étoiles

Good service

Stock updates not too reliable.

But quick replies, problem solving team. Keep up the good work.

26 février 2025
Avis spontané
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Réponse de Parlez Clothing

Thank you for reaching out. We sincerely apologize for the inconvenience regarding your recent order.

While we do our best to ensure stock availability, sometimes inventory can run out quickly due to high demand, even if an item appears to be in stock at the time of purchase. We completely understand how frustrating this must be and truly appreciate your patience.

Regarding your discount code, we would be more than happy to honor it for you. Please contact us directly, and we will assist you in applying it to a new order.

Once again, we appreciate your understanding and look forward to resolving this for you.

Noté 5 sur 5 étoiles

Great product and good customer service

Great product and good customer service

27 décembre 2024
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Réponse de Parlez Clothing

We’re delighted to hear that you’re happy with both our products and our customer service. Your support truly means a lot to us.

If you ever need any assistance or have any questions, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Very happy with the product

Very happy with the product. Good quality, warm, fits me well. 5/5

25 novembre 2024
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Réponse de Parlez Clothing

We’re so pleased to hear that you’re happy with the quality, fit, and warmth of your purchase. It’s great to know it met your expectations — your feedback really helps our team.

We hope you continue to enjoy it, and we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Great service as always

Regular customer, quality products, great designs, big fan.

25 octobre 2024
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Réponse de Parlez Clothing

Thanks so much for your support and for taking the time to leave a review!

It’s amazing to hear you're a regular customer and a big fan — we really appreciate it. We’ll keep working hard to bring you more quality products and designs you’ll love.

Noté 5 sur 5 étoiles

Perfect

Perfect, trousers arrived promptly and looking great

25 septembre 2024
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Réponse de Parlez Clothing

We’re really happy to hear your trousers arrived promptly and that you’re pleased with how they look. Your support means a lot to us!

Hope to see you back again soon.

Noté 5 sur 5 étoiles

Easy to shop

Easy to shop

Clothes came really quick and great quality. Will be buying again

28 mai 2024
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Réponse de Parlez Clothing

Thanks so much for your kind words!

We’re thrilled to hear you were happy with the quick delivery and the quality of your clothes. We can't wait to have you shop with us again soon!

Noté 5 sur 5 étoiles

Love this brands stuff

Love this brands stuff.
Only thing is that I'm a medium but medium can be too small but if I go for large it's pretty oversized. You kind of have to go on what the model is like and wearing. Maybe sizing is something to look at a bit.

25 avril 2024
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Réponse de Parlez Clothing

Thank you for your feedback and review. Please feel free to contact us via email if you ever have any queries regarding sizing and we will do out best to help you. Much love

Noté 5 sur 5 étoiles

An absolute pleasure from start to…

An absolute pleasure from start to finish. The clothes are a joy, incredible customer service & speedy shipping. What's not to love

24 avril 2024
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Réponse de Parlez Clothing

That's great to hear, thanks for the feedback

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