Parts Gateway Avis 5 909

Good communication. Part arrived as described. Fitted without issue. All good

I bought a faulty gearbox from French Car Breakers via Partsgateway. The item is defective (pops out of gear), but the seller is refusing to pay return postage, which is a direct breach of the Consumer Rights Act 2015. Despite sending multiple emails over the last 5 days, Partsgateway has completely ignored me. They claim to be a "trusted" intermediary but offer no help when a seller breaks the law. Extremely disappointed first-time customer. Order #3514650

Great experience, easy payment quick delivery. Good price, highly recommend thank you.

Excellent service yet again. Easy to find and buy parts.

I found a company called Quarry motors who had my part and were brilliant in sending it to me with efficiency knowledgeable, polite great service

Would highly recommend fast delivery, quality product fits perfectly in ford focus.

Rapid response to my query from car breaker. Notified me of delivery progress thoroughout. Recommended.

Communication was first class, dispatched directly to body shop and quickly...door was in A1 condition...

I have used Parts Gateway on a number of occasions for parts for various vehicles..
I've always been able to get the part required and at a reasonable price

Great experience with Prestige Parts Limited. I struggled to find a Mercedes wiper motor as it was out of stock with no delivery date, and used parts are hard to source. Prestige supplied a tested part with a 3-month warranty, which gave real peace of mind. Prices were very competitive and the service was friendly and professional. Highly recommended.

Parts Gateway itself seems to be fine. However, some of the individual sellers using it are clearly not. I ordered a part, was told by the seller, Specialist Brokers, that it had been lost in transit by DPD, and then later was told by Specialist Brokers that in fact they had never had the part in stock. They did refund me, but no compensation or apology was offered for dishonesty, lost time and inconvenience. I had to instigate contact each time - they did not call back as promised.

Very efficient service.
Part supplied was exactly what I was looking for.

Never will use them sold a noisey gearbox sitting out sit for a week was the sellers words be fine wae bit of oil. Basically told
To fit it or send back at my expense. Wont be and £235 down all ready without paying out more. Stay well clear. Thisnis 1st choice car spares not parts gateway

Easy to identify the part, identify sellers and buy for a good price. Speedily delivered, what's not to like

I never received the part I paid for. The salvage company knew nothing about it although the receipt was from them. There is no contact number and emails are not answered directly. I assume this is a scam.

I was sceptical as the pricing was so good. But delivery was fast, well packaged and exactly as described. Defiantly recommend