Partymascothire Avis 

Would vote 0 if I could. Mascot never arrived and have been trying to get a refund for 4 months. Not even getting the refundable deposit back. Never ever hire from this company.

They won't give you deposit back.
They lie and ignore you.

Sent back next day in same condition, i have seen other reviews saying the same. Now i need to contact my bank. You will never see your deposit again...

Costume stunk of sweat and deposit never returned. AVOID!!!!

AVOID!!! 10000% avoid!!!
3 costumes I hired for one the one costume had missing parts they didn’t make me aware of the 2nd costume smelt so badly of sweat it was unreal! That wasn’t worst part they have sent a confirmation email to confirm the deposit has gone to my account however been onto my bank they said there is no sign of the money at all (never had issues like this before with any company) after reading some views on here I highly doubt I’ll be receiving my deposit back I honestly feel so let down by this company! Deposit shouldn’t be for me to chase up I paid an awful lot of money I’m so unhappy I do not recommend this company at all! They don’t return the deposits which is a lot in our case £150 in deposits I will never see again now

Absolutely fantastic. Realistic looking costume and great price. Simple process from placing order to returning and receiving deposit back

Deposit never returned. Fraud company. Do not use

Our outfit never turned up, the company said they sent it to DPD who said they never received it! They said they would refund me, 4 weeks later and still no refund!! I have now gone through my bank and the fraud team who have refunded me! If you don’t want a disappointed child on their birthday I would avoid this company! They obviously like upsetting children and ripping people off!

Would like to say a massive thank you! Hired Gabby doll house mascot costume for my daughter's fifth birthday and party.
Absolutely made the party for the kid's and my daughter, customer service was excellent and delivered just before needed, return was easy to do, after a little guidance from the hire company itselt.
Can't thank them enough, isn't the easiest to get hold of a Gabby doll house mascot costume.
Would highly recommended if you need one and will definitely use for future birthday parties.

After not being able to find a gruffalo costume that even remotely resembled the gruffalo I came across this company , the costume made my granddaughters day at her birthday party

Costume received damaged and not clean (hairs and stained inside),
when raised issue with company they were dismissive and just advised all costumes were steam cleaned.
Costume returned and received by "company" on 30/12/25 and still not received our £50 deposit back

100% recommend. Communication was great! I got the mascot early which was a bonus! Everything went smoothly! Great costume which looked like Bluey, comfortable to wear and such great quality. I’d recommend to anyone and I’d definitely be hiring again soon!