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Right from the viewing on to the signing of the lease, Abbie Percival was most helpful, cheerfully guiding me through an unfamiliar process. I am most grateful to her for all her help. I cannot recommend both her and Pat Robson in general highly enough.

We have found the service at Pat Robson to be excellent. There has been good communication and rapid response to queries raised. We are especially impressed with the work Georgina has done with regards to regularly inpsecting the property and arranging for jobs to be carried out.

Really helpful staff, I logged a problem with my boiler via the portal and 2 hours later they’d arranged for someone to come round to look at it. It was all sorted in half an hour. So grateful for their help and kindness, it is really appreciated!

The Pat Robson Team particularly Abbie have been helpful throughout the process of sorting and organising our letting ensuring a smooth process for us.

I had Abbie helping me through renting a flat in South Gosforth. I recently started full time work and live nowhere near where I was looking to move - the team and Abbie especially were very prompt and understood how quickly I needed to get sorted, including allowing my partner to attend viewings, etc as I couldn’t. Everything was a lot smoother than other experiences I’ve had and all my queries were answered (I’ve never rented alone before). Very relieved and pleased!

A review for Georgie. Excellent customer service. I want to thank her very much for her time, kindness, and patience with me today. She explained everything I asked with great care and put my mind at ease. Thank you very much Georgie

Abi made the signing up process really easy and gave straightforward and practical advice at every step of the way. She was always answered any questions really quickly and removed any stress from the process

Very efficient and pleasant experience from apartment viewing to contract signing. Prompt communication via email and phone. Would recommend this agent.

The people were good and courteous. Both Abbie and Cameron who took us though the process of getting the house till the moving did really wel. Kudos.

Danielle and Carla Rae were always at hand to answer any questions we had during our house purchase. Communication was always clear and prompt - no complaints!

We have recently renewed our tenancy for next year at 17 the open and Abbie Percival has helped in every step, she helped with any questions we had. Couldn’t of helped more

I had a great experience finding and renting with Pat Robson! Thanks Cameron, the agent, for answering all my questions during the viewing, and Abbie for the smooth sailing process getting documents and checks sorted. Would def recommend!

Pat Robson tried to screw me (tenant) by increasing my rent without the landlord asking them to. When i declined their increase with a good reason, they took the money from my account without my permission.

In the end i spoke to the landlord who ditched Pat Robson for a better agent, and i stayed on at the property on the original rent.

We had a very positive experience with this letting agency. From the initial inquiry to moving in, the process was smooth and efficient. The staff were friendly and quick to respond to any questions or concerns we had.

The viewing experience was well planned and l was able to get all the information l needed about the property, Grace was very helpful. Abbie helped me a lot through the reference stage and this made it all easier.

super simple process and great updates, lovely team

Having used Patrobson for both sales and lettings management over the last 14 years, I cannot recommend them highly enough. Reece in the lettings team was an absolute star, always available to advise, professional, knowledgeable and took the stress out of being a landlord, even whn dealing with very tricky tenants. The sales team were very helpful and efficient and made selling my property extremely stress free. Would highly recommend Pat Robson to any sellers/buyers/landlords or those looking to rent.

Helped us get a house and kept us up to date

Regular emails, quick responses making signing for tennancy easy