patrobson.com Avis 

200
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Pat Robson understood very early on what I was looking for when I was house hunting and made helpful suggestions. There was no time wasting or trying to sell me something that was not for me. I was ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've worked with Pat Robson & Co best part of a year now as a cleaning contractor. The company as a whole are organised, always communicate clearly on what works are needed, pay promptly and offer l... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Pat Robson Estate Agents have been managing my properties since 2008. During all these years I found them so efficient that I never had any void period except for 3 or 4 days at the EOT for clean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I managed my portfolio of residential properties in Newcastle on Tyne myself for 45 years. In 2023 I passed the management over to Pat Robson & Co in Newcastle upon Tyne. The manager who looks afte... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

Pat Robson & Co. are a leading residential sales, lettings and property management agent in Newcastle and surrounding areas. We have two offices in the Jesmond and Gosforth areas of Newcastle, which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. Both of our offices are superbly situated in the busiest parts of their respective areas for residential lettings and sales. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock, covering Newcastle upon Tyne and the wider North East England area, we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(200)

50 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful and efficient

Abbie and Cameron were polite, helpful, swift and efficient.

23 mai 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi James, thanks for taking the time to leave us a review. Your feedback will be passed onto the team.

Noté 5 sur 5 étoiles

very good service

22 mai 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Nivya, thanks for taking the time to leave us a review. Your feedback is most appreciated.

Noté 5 sur 5 étoiles

Excellent Customer Service

Whole process was managed well from start to finish even with additional complexities of a company let. Abbie was helpful, polite and efficient. Many thanks!

22 mai 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi James, thank you for taking the time to leave us a review. We greatly appreciate your positive feedback.

Noté 5 sur 5 étoiles

I had an amazing experience working…

I had an amazing experience working with Pat Robson agency. Our agent,Abbie, was really helpful and supportive. She replied my emails so quickly and did her best to help us to sign our tenancy agreement.

21 mai 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Amir, thanks for taking the time to leave us a review. We really appreciate your positive feedback.

Noté 5 sur 5 étoiles

I want to thank

I want to thank Tania, Abbie and Cameron for their wonderful support in all aspects. Its rear to find a agent which work really hard for the client.

Thank you.

26 avril 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Jassem, thank you for taking the time to leave us a review. We greatly appreciate your feedback.

Noté 5 sur 5 étoiles

Really quick smooth service and…

Really quick smooth service and friendly team. Easy to get in touch with.

15 avril 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Alice, thank you for taking the time to leave us a review. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Abbie and Carla made the renting…

Abbie and Carla made the renting process quick and easy with their assistance. Everything was handled professionally and on time.

19 avril 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Niyazi, thank you for taking the time to leave us a review. We appreciate your positive feedback.

Noté 5 sur 5 étoiles

very professional

very professional

14 avril 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Daniel, thank for taking the time to leave us a review. We greatly appreciate your feedback.

Noté 5 sur 5 étoiles

Abbie was absolutely amazing through…

Abbie was absolutely amazing through the full time and so helpful. Also Grace was so welcoming and lovely when doing a viewing. Highly recommend

12 avril 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Jessica, thank you for taking the time to leave us a review. We really appreciate your feedback, and are glad that Abbie and Grace could be of assistance.

Noté 5 sur 5 étoiles

Great communication

Great communication, friendly service.

8 mars 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Paul, thanks for taking the time to leave us a review. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Contract renewal experience

This rating is in relation to an experience about a contract renewal being handled by Tania Hayhurst.
The communication was straightforward, absolutely timely and efficient.
All questions I had were answered and handled.
Full 5 stars for Tania taking us through the steps (in a new tool as well). Thank you :-)

8 mars 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Moritz, thanks for taking the time to leave us a review. We are glad that Tania could be of assistance.

Noté 5 sur 5 étoiles

Smooth and easy process

Kate and Abbie always have a good disposition and advices for me and moving on my first house alone, was really easy all the process with them too and the online process was really smooth 💕 thank you so much ☺️

7 mars 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Mariana, thanks for leaving us a review. We are glad that Kate and Abbie could be of assistance. Your feedback will be passed on to the team.

Noté 5 sur 5 étoiles

Easy experience renting

We've had a really good experience renting a flat with Pat Robson, and are especially grateful to Abbie and Reese for being so helpful. The team have been super friendly, very quick to answer emails, and accommodating with various timings and requirements as we've moved. Thanks!

27 février 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Josh, thanks for taking the time to leave us a review. Your positive feedback will be passed on to Abbie and Reece.

Noté 5 sur 5 étoiles

Really great service, made things so quick and stress free!

Abbie Percival was our main point of contact throughout and made the move in process so quick and efficient, explained everything so well! My partner and I were stressed at first as this is our first time renting a place for ourselves but the process was virtually stress-free, questions and emails answered within minutes and a really friendly and approachable attitude all round. Cannot thank you guys enough for making this so smooth sailing!!

28 février 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Soph, thank you very much for your feedback, it will promptly be passed on to the team. We are glad that Abbie could be of assistance. Enjoy your new property!

Noté 4 sur 5 étoiles

Great customer service

Abbey was very responsive to all questions and made the process very smooth

15 février 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi Allen, thanks for taking the time to leave us a review. We greatly appreciate your positive feedback.

Noté 1 sur 5 étoiles

Disgraceful estate agents

I gave them notice. They arranged viewings. They told viewers that they could take photos and videos of my home without my permission. If you can imagine that... every Tom, Dick and Harry taking pictures of your stuff and home. A month later I moved out and left the flat spotless. Spent hours cleaning, left it better than I found it. They charged me some money for 'light cleaning'. They took some photos to prove their point, but the photos were taken with a microscope. I could see tiny speckles of dust, but I could not identify the room that the photo was taken in. Fair enough, maybe there was some dust behind the radiators. I suppose I should have steam cleaned all of their carpets and walls, as well as the insides of the washing machine and the double glazed windows from the 50s. Maybe I should have painted the walls, too. But what was even more shocking is that they charged me £95 for a broken bed slat (I told them that I found it broken, because it was not visible) and for damage to a light bulb and fixture. Any damage to the light fixture was caused by their negligence when my flat was flooded from the roof. What can I say? It took them ages to release my deposit and then they tried to scare me off by telling me that the DPS adjudication process will take forever. Thankfully they did not charge me for a stainless steel clothes hanger that was slightly warped due to me hanging there my very heavy coat!

9 janvier 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Thank you for your review and we are sorry to hear of your issues raised. In regards to the deposit release we always recommend that tenants utilise the DPS's free arbitration service if they are not in agreement with the proposed deductions which have been claimed following discrepancies at the end of the tenancy. The claim is now with the DPS and both parties await the adjudicators decision.

Noté 5 sur 5 étoiles

Abbie was fantastic

Abbie was fantastic. Very supportive, thorough, professional and always quick to respond. I could not have asked for more.

10 janvier 2024
Avis spontané
Logo de patrobson.com

Réponse de patrobson.com

Hi MB, thank you for taking the time to leave us a review. We are glad to hear of your positive experience with Abbie, and greatly appreciate your feedback.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus