pawTree Avis 952

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

You need to upgrade your page where if something is out of stock. You charge customer don't offer a refund . When I call support team they simply say you will ship it when you are back in stock.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything made by Paw Tree is excellent. I wish the products could be delivered more quickly.Top quality packaging. I will continue to purchase this brand for my dog. My dog deserves the best

Noté 4 sur 5 étoiles

Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... Voir plus

Noté 5 sur 5 étoiles

Exactly as advertised. I’m especially grateful for it being gluten-free. I’ve gotten very ill from other brands. Maggie likes her sweet potato, salmon, etc kibble. I’m a customer until she stops gobbl... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

952 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Your website is not user friendly

Your website is not user friendly. I tried to add to my order and could not very frustrating. Also your shipping charges are outrageous!

4 mars 2026
Logo de pawTree

Réponse : pawTree

Hi Grace, thank you for sharing your feedback. We’re very sorry to hear about the frustration you experienced. Our support team would be happy to take a closer look and assist you directly with your order. You can reach them at support@pawtree.com
or 855-940-5234.

We also appreciate you sharing your experience with the website, as this kind of feedback helps us identify where we can improve and make things better moving forward.

Noté 4 sur 5 étoiles

You need to upgrade your page where if…

You need to upgrade your page where if something is out of stock. You charge customer don't offer a refund . When I call support team they simply say you will ship it when you are back in stock. Oh sorry don't know when it will be in-stock.

Then are your shipping when a customer/me spends $300 to $400 per order . Either spend more on certain products and then can ship free .
Confused and frustrated.

4 mars 2026
Logo de pawTree

Réponse : pawTree

Hi Dave, thank you for taking the time to share your experience with us. We’re very sorry for the frustration this caused!

We’re actively reviewing how we communicate stock availability and order status so expectations are clearer moving forward.

We also hear your concerns around shipping. We aim to provide the best possible value, and your perspective as a loyal customer is incredibly important as we continue to evaluate that experience.

Thank you again for your feedback, it’s been shared with our team and will help guide improvements.

Noté 4 sur 5 étoiles

Loved it UNTIL

Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got the turkey flavor. She will eat it when she is hungry but often skips meals. She weighs less than 10 pounds. I do not think it is healthy for her to skip meals. Yes, we add seasonings but it doesn’t make a difference.
Your customer service is amazing. Always helpful and friendly and I appreciate that.

1 février 2026
Noté 5 sur 5 étoiles

Efficiency

I placed my order and within a couple days I had an email saying it was shipped and it was delivered a couple days later. Fast and efficient!

4 janvier 2026
Noté 5 sur 5 étoiles

Independent Pet Nutrition Professional…

Independent Pet Nutrition Professional at pawtree since 2019, love the products and use them on my dogs. We've been at Lorain Police Department k9 Unit dogs Don and Echo did the pawtree transition with us last year. No complaints, so we know pawtree works.

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Positive Cognitive Changes

We love Pawtree and have seen a positive change in our senior pups over the years after taking Pawtree supplements and switching to the food. Highly recommend to anyone with a cat or dog- young or senior!

4 septembre 2025
Noté 5 sur 5 étoiles

My pups love the food

My pups love the food. All natural and healthy for my girls. The delivery is always on-time. The auto-ship option is terrific.

4 janvier 2026
Noté 5 sur 5 étoiles

The proof is in the bag

We just got a new boxer puppy and the breeder told us about paw tree we were a little skeptical, but ordered 3 bags a couple days later.
To say it exceeded our expectations would be an understatement. We picked up our puppy a few days later and they gave us a bag to take home (they do it to everyone getting a puppy) thank Reynolds Homestead Boxers!! Both of our boxers love it!!
We are sold on the food and highly recommend this to everyone!!

4 janvier 2026
Noté 5 sur 5 étoiles

My order was on time, and my youngster loves it!

My order was on time, and it was packaged well. My young miniature schnauzer does not run from this food as she did with the prior food I was feeding her (and it was not cheap dog food by the way). I learned of this food from another schnauzer owner that said her breeder would not give health guarantee unless they fed pawTree, so I thought that to be a pretty good recommendation and so glad I gave it a try. As of the first order I am very satisfied.

4 décembre 2025
Noté 1 sur 5 étoiles

PawTree claims 100% satisfaction…

PawTree claims 100% satisfaction guarantee with a full refund, but they make you pay for return shipping.

4 décembre 2025
Logo de pawTree

Réponse : pawTree

We’re sorry for any frustration this caused. While we do provide a full refund on products, return shipping is not covered. We value your feedback and will share it with our team.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus