Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
First rate service Good quality product Can’t fault this customer Look forward to buying off you in the future
I have used Pear Stairs for many years. I have never had a late delivery or wrong order. I would recommend using Pear Stairs Excellent service
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality. My only gripe was the cost... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de fabrication d'escaliers
- aussi dans
- Charpentier
- Fabricant
- Magasin de bricolage
- Magasin de rénovation
- Menuisier
À propos de Pear Stairs
Écrit par l'entreprise
Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
STAIRCREATOR VISIT OUR WEBSITE CONTACT US
The Full Service
Écrit par l'entreprise
- Stair Creator
- Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
- Site Measures & Fitting Service
- We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!
Coordonnées de contact
Mill Lane, SY21 7BL, Welshpool, Royaume-Uni
- 01938 553311
- tp.reviews@pearstairs.co.uk
- www.pearstairs.co.uk
4,8
Excellent
578 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
good quality straight mouldings at a…
good quality straight mouldings at a very competitive price, easy website, order process, good communication and deliver when expected
16 août 2026
Réponse de Pear Stairs
Hi Jill,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi Hamid,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Extreamly pleased and would order again
Arrived on time, the order was complete and correct, well packed to protect the product, excellent quality and competitively priced.
Would definitely use this company again.
11 août 2026
Réponse de Pear Stairs
Hi Jenny,
Thank you for your review and rating.
Hope to do business with you again in the future!
Many Thanks,
Pear Stairs 🍐
Fantastic
Beautiful stair cladding, solid and easy to install, delivery was great, everything as it should be, it’s transformed my staircase!!
20 juin 2026
Réponse de Pear Stairs
Hi Steve,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
The cost the Delivery
The cost the Delivery and the materials were First Class, I wished I had known about Pear Stairs before, as I would have saved money.
Thanks
8 août 2026
Réponse de Pear Stairs
Hi Franis,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Returning customer- competitive prices…
Returning customer- competitive prices on quality materials. Excellent customer service (thank you Jan). Highly recommended.
10 août 2026
Réponse de Pear Stairs
Hi Jeremy,
Thank you so much for the fantastic review! We’re thrilled you continue to trust us with your materials and that our pricing and quality keep you coming back.
I’ll be sure to pass your kind words along to Jan—she’ll be delighted to know her support made such a great impression. We truly appreciate your loyalty and recommendation, and we look forward to working with you on your next project!
Thanks, Pear Stairs 🍐
The delivery was quick, quality good
The delivery was quick, the quality of the spindles was pretty good (very good for the price!)
Happy days
16 juin 2026
Réponse de Pear Stairs
Hi Tom,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Excellent service and very good prices…
Excellent service and very good prices compared to the big DIY stores. The Quality of the mouldings is great; recommended to everyone
5 août 2026
Réponse de Pear Stairs
Hi Carol,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Great Service - Expensive Delivery Costs
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality.
My only gripe was the cost of delivery which at £25 was nearly as expensive as the total sum of the products themselves!
27 juillet 2026
Réponse de Pear Stairs
Hi Simon,
Thank you for taking the time to leave us your feedback! We’re delighted to hear that the ordering process was simple and that you were pleased with both the quality of your newel post caps and the speed of delivery.
We also completely understand your point regarding the delivery fee, especially when purchasing smaller items. We have taken your comments on board and passed this feedback along to our management team so we can review our shipping rates for smaller accessory orders in the future.
Thank you again for choosing Pear Stairs, and we hope you enjoy the updated look of your refurbished staircase!
Thanks, Pear Stairs 🍐
I ordered some panel moulding at a…
I ordered some panel moulding at a great price and the courier lost the package , contacted pear stairs and they were great ! they sent another lot out straight away, highly recommend and would definitely use these guys again
27 juillet 2026
Réponse de Pear Stairs
Hi Philip
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Réponse de Pear Stairs
Hi Neil,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
5 stars service and delivery m
5 stars service and delivery m, thank you so much for your help
23 juillet 2026
Réponse de Pear Stairs
Hi Lukas,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Great customer service and the quality…
Great customer service and the quality of the products was outstanding and arrived all packaged up well and delivered when stated very pleased with Pears Stairs 5* service
8 juillet 2026
Réponse de Pear Stairs
Hi Rashid,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Always a good service and good product…
Always a good service and good product and can always speak to someone for any enquiry happy as always
16 juillet 2026
Réponse de Pear Stairs
Hi Gary,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Great service and great products
Great service and great products
Would highly recommend
13 juillet 2026
Réponse de Pear Stairs
Hi Nathan,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Enquiry
I enquired with this company to have a site visit and happy to pay the £150 for this. 3 weeks with numerous emails trying to arrange a visit so frustrating hence no business from me. Very difficult to deal with do not respond to emails very efficiently.
16 juillet 2026
Avis spontané
Réponse de Pear Stairs
Hi Jayne,
Thank you for your feedback. We sincerely apologise for the confusion caused during the booking process. Following your initial enquiry, your request was passed to our survey team, and you were contacted within our quoted timeframe of 5–7 working days to arrange your site visit. Unfortunately, the dates offered was not suitable, and we're sorry we weren't able to find an alternative before you decided not to proceed.
We appreciate that the crossed communication from our office caused frustration, and we have reviewed this internally to help prevent it happening again. We wish you all the best with your project.
Many Thanks,
Pear Stairs 🍐
Quick reliable service thanks
Good product at a very reasonable price compared to others.
Properly packed.
Delivered on schedule.
14 juillet 2026
Réponse de Pear Stairs
Hi Wayne,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
simple request for a stairs
simple request for a stairs, design and price received, alteration by us, change to design by you, ordered and arrived in about a week
21 juillet 2026
Réponse de Pear Stairs
Hi Alan,
Thank you for your review and rating.
We are so glad you are happy with your staircase - if you would like to send us some images then we would love to see them!
Many Thanks,
Pear Stairs 🍐
The customer service has been great and…
The customer service has been great and with a last minute additional order added to the original order they came up trumps and added both together and delivered it in one so there was no job stopping at all well done ! The goods arrived well packaged and the goods were top quality Oak so lovely .
4 juillet 2026
Réponse de Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again in the future!
Many Thanks,
Pear Stairs 🍐
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