Penguin Travel Avis 215

Lovely trip to amazing and not so easy to reach Syria!
Great organization!
Everything was perfect!

We had a lovely trip through the beautiful Bulgarian countryside with many beautiful and interesting highlights. Our guide and driver Biliana is a kind and caring person with lots of humor who told about the history and present of Bulgaria. Sofia is a lovely city.

In 2023, I have joined extremely interesting trips organized by Penguin Travel. The destinations (Iraq, Pakistan, Angola and Chad) are so heterogeneous that any attempt to compare them would be nonsense. What I can confirm is that Penguin managed each one of these trips in a very efficient and customer-oriented way. Dimo and his team are committed to delivering unforgettable experiences. Besides, they regularly enhance their itineraries to adapt to changing conditions and to optimize the tour scope. All my groups were small, which contributed to a very friendly environment throughout the trips. I look forward to joining other Penguin tours in the near future.

Tingene fungerede som de skulle. Man skal dog kunne kommunikere på engelsk og alt foregår via mail. Telefonen bliver sjældent taget

My 5 Stand trip with Penguin was incredible, it was a well thought out itinerary and the perfect mix of nature and culture. I like the small group too. Accommodation was really good and great value tour. Georgi our tour leader was fab. I'll definitely travel with Penguin again.

Overall the tour was well organised went like clockwork and was well balanced regarding sights to visit and experience

I did the 5 stans tour just recently and was impressed with how packed the itinerary was. Every day had new surprises and the balance between nature, culture and architecture and history was fabulous. Georgi our tour leadee galvanized the group of 11 and all of us regularly interacted with each other. Of particular note was how Georgi choose to also spend his "down time" with the group going to dinner and casual activities even when not "on the clock". It's a sign of a very engaged and great tour leader. I am already looking forward to my next penguin tour!

Itinerary was excellent over 3wks.
Price was good. Home stay, yurt, as well as hotel were generally good except for hotel Seven at beginning(breakfast in refrigerator which we have to microwave.) and last hotel in Turkmanistan. Bathroom was not clean, even has no cup in room or bathroom.
Our guide was George which our team loved him for his leadership, consciousness, trouble shooting ability, and manage local guides as well as driver.
All we wished to come back to one of stans in future.

We had a 6 night. Walking tour in Bulgaria. Andrey our guide was great, and the alpine scenery was spectacular.
The walks did take us to the limit of our energy levels but we all felt so much better for it.
Overnight stay in a mountain hut was special and the group felt so well looked after. Thank you Penguin and Andrey
Thoroughly recommend it

The itinerary was nice and our guide Gieorgi was great.
Everything was a great and new experience.

My compliments to the Penguin agency and the wonderful tour leader Georgi for the trip to the 5 Stans. I admit that I had some doubts when I booked the place, but I assure you that everything was beautiful! Georgi is a person who went out of his way to give us a pleasant holiday and we had no unpleasant surprises. On a positive note I would like to say that this tour could be improved by adding some more time in Kazakhstan and maybe dropping a day in Uzbekistan, but that's just my personal opinion! The accommodations were as expected, Georgi's availability second to none, and I'm personally really looking forward to my next Penguin vacation as I've seen them travel all over the world. Maximum mark for organization...10!🔝❤️😁

I've just returned from a 3 weeks trip with Penguin travel and I highly recommend this agency for being professionals and for paying so much attention to people's needs and for the success of the trip as well. It was my first trip with them but for sure it won't be my last one. Thank you Georgi, and thank you Penguin travel for such a unique and marvellous trip like 5 Stans!

Excellent company. They hire really professional guides and the timeline of all the trips is done really well.
We really enjoyed our experience and can highly recommend it. My husband and I did the 5-stans tour.

I thoroughly enjoyed this 14 day trip in the Balkans. I was extremely impressed with our tour guide, Dimitar. This was his first official tour which he lead. He dealt with a few travelers who were really difficult people to please even though they are self proclaimed world travelers. Thank you to Dimitar’s leadership that kept things smooth as to not disappoint other travelers’ experience. I will most definitely plan to travel with Penguin again…hopefully those handful of “world travelers” will NOT be a part of any future trips.

I just returned from a 2 week tour of the Balkans and thoroughly enjoyed the experience offered by Penguin. Communication leading up to the tour was exceptional. Our itinerary was fast paced and comprehensive and the sights were spectacular. Accommodations were were clean and amenities sufficient for the price paid for the tour. The tour leader, bus driver and the local guides were efficient friendly and knowledgeable. I would definitely recommend Penguin travel, especially for off the beaten path destinations.

This fast paced tour of the Balkans took in eight countries in thirteen days. Our guide, Georgi, had a friendly manor and kept the whole group informed and safe, throughout the journey. My only criticism would be that we had too many breaks, on route, and this ate in to our time at destinations. But I would certainly recommend this trip. I would not attempt to travel in this region on my own and we had a good group of fellow travellers which added to the experience.

Excellent- Georgi was a great tour leader. He’s the best

I selected this tour because it covers all 8 countries including Kosovo at an affordable price compared to other tours.

It has a lot of free time, and my tour leader Georgi did a great job.

I highly recommend anybody who wants to visit these countries.

Dårlig kundeservice. Og dårlig oplevelse. Som andre skriver. I tager ikke telefonen. Jeg har mange penge i klemme, og skal ud for at købe nye billetter. Hvornår kommer pengene ??

Penguin Travel's representative Georgi organized an excellent tailor-made trip in India for me and my partner! We visited 4 cities in 10 days and everything was brilliantly organized! Everything was perfect - an impeccable organization, very competent and friendly local guides and most importantly they accommodated all our requests! The agency upgraded our hotels and made sure that we visited everything we wanted completely taking into account what we wanted to change and adapt in the program. They made several draft programs for us before we decide what exactly we want to visit. Their local partner agency was also top - the representatives were always on time, made the extra mile to accommodate our requests, helped us with everything, knew where to take us for food and how to take good care of us. We became friends with our local guides because they were super nice and friendly! India is not an easy destination but thanks to Penguin Travel and their local partner we felt safe and secure during our trip. We were accompanied by our guide all the time and received precious advices. He organized additional things for us which were not included in the program initially (e.g. a theatre in Bollywood style with traditional music and dance). All this helped making our travel a memorable experience and we would definitely go back to India. Also we would definitely travel with Penguin Travel again and use their professional, competent, top level services! Thank you, Penguin Travel for helping us having such an unforgettable experience in such a holy place like India! :)