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Lisez les avis des autres

Noté 1 sur 5 étoiles

Sounds good in theory, different story in practice. I did signed up with them, but once I tried to add cheques of £ 50 for example they sayd that they wont help because of small amount, regardless the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Voir plus

Noté 5 sur 5 étoiles

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Penny for over 2 years and put through over 150 transactions with them. They simply do what they say and turn invoices into cash within 24 hours. Their team are incredibly helpful and loo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(114)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

I have been a user of Penny for coming up 12 months this year and thought it would be now time to make a honest review I can say that I have not had any issues at all iv always ensured that I have replied to any emails or requests for information in regards to my invoices in good time of all the invoices I have submitted I would say all of them have been paid out in under 24 hours I would also like to make a special mention for Chelsea who has always gone above and beyond to help with me any questions or concerns that I have in a professional and polite way what an assess to the company she is

4 février 2025
Avis spontané
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Réponse de Penny

Hi Andrew,

Thanks for taking the time to leave us this 5-star review.

We're thrilled to hear that Chelsea and the team have gone above and beyond to help you with questions and concerns. We look forward to continuing to help you and your business in the future.

The Penny Team

Noté 5 sur 5 étoiles

Useful, helpful and easy (once you’re setup)

We were introduced through a broker. Everyone has been helpful to speak with but in particular Jamie and Megan have both been great. Asking a straight/direct question gets a straight answer which is much appreciated.

We’re using their confidential facility which was a bit of pain to get started with when it came to validating invoices, bank statements etc whilst we learned what was needed, but now we’ve been using them for a few months we’re into the swing of things, know what they need and the last few invoices sailed through.

They’re quite expensive but they’ve been flexible with fees on some of our larger invoices when asked.

Looking forward to growing our relationship with them.

23 janvier 2025
Avis spontané
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Réponse de Penny

Thank you for your feedback, Jamie, and for leaving us this 5-star review!

We're so pleased to hear you found Jamie and Megan helpful and that you've now got into the swing of using our confidential facility. We really appreciate your patience during the setup process.

We look forward to continuing to work with you in the future!

The Penny Team

Noté 4 sur 5 étoiles

Customer service is great but fees can be high sometimes

Customer service is great, helps a small business out of a bind, but the fees can sometimes be aggressive. Chelsea is particularly lovely and beyond helpful!

23 janvier 2025
Avis spontané
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Réponse de Penny

Thank you for taking the time to leave this review and for highlighting Chelsea’s amazing support - she’s a gem, and we’ll be sure to pass along your kind words.

We’re glad we could support your business when it mattered most. We understand that fees are an important consideration, and we always aim to be transparent. If you ever want to explore your options further or have any questions, please don’t hesitate to reach out – we’re here to help.

The Penny Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service

16 janvier 2025
Avis spontané
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Réponse de Penny

Hi Lawrence,

Thanks for leaving us this 5-star review.

We always aim to provide excellent service to our customers, and we'll be pleased to help you and your business again in the future.

The Penny Team

Noté 5 sur 5 étoiles

If I could give more stars I would!

Amazing service from start to finish from all of the team. Huge thanks to Emily for holding my hand throughout the process. If cashflow is stifling your small business, definitely give Penny a go!

13 janvier 2025
Avis spontané
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Réponse de Penny

Hi Natalie,

Thank you for taking the time to leave us this 5-star review!

We're so pleased to hear that you found our service amazing and that Emily guided you through our process. We'll be more than happy to help you and your business again in the future.

The Penny Team

Noté 5 sur 5 étoiles

Very professional company

Very professional company. Really easy to deal with. Sophia was extremely helpful and was really good and communicating and helping through the process. Thanks Sophia!!

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service! they have helped us out massively with cashflow which otherwise would have been very problematic for us and we very much appreciate this:)

27 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb

Superb. I've used Penny for two years now and they provide us with a cash lifeline whenever we need it. Recommended!

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The team at penny were absolutely…

The team at penny were absolutely superb in getting me my funds, many thanks to Oliver and my broker Emma in keeping me updated with what was going on the whole way through

Will definitely be using again

29 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with - once initial setup complete. Great business tool to aid flexibility. My customers love the ability to extend invoice payment terms when required

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Unrivalled customer service and…

Unrivalled customer service and communication
A special thankyou to Sophie who will go above and beyond

11 août 2024
Avis spontané
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Réponse de Penny

Thank you for taking the time to review Penny, this is much appreciated

Noté 5 sur 5 étoiles

Absolutely outstanding service!

Where do I start!…. Penny have been a huge help to me and my business. I successfully won a various big contracts within my sector in construction.

When I first won these contracts I was over the moon but then had the worry of losing then again due to funding them financially due to cash flow.

I did some research into invoice financing/factoring and came across penny.

From making my first phone call to penny I have always felt welcome even up until this afternoon, their staff are really helpful and go above and beyond for you. I have been dealing with a staff member called Sophie and she has been brilliant for me and my business!

If anyone is thinking of invoice financing then I HIGHLY Recommend penny freedom!

Many thanks
Jack Barratt
Barratts Painting & Decorating

8 août 2024
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Réponse de Penny

Thank you for taking the time to review Penny, this is much appreciated

Noté 5 sur 5 étoiles

Professional and Efficient Approach

We have used Penny Limited's services in two occasions and could not be any happier with the professional approach. Both transactions were done on a timely and efficient manor. Sophie was great assisting with the process throughout.

28 juin 2024
Avis spontané
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Réponse de Penny

Thank you Luzia for taking time to write the review, we appreciate it a lot

Noté 5 sur 5 étoiles

Grow your business with PennyFreedom!

Firstly, Megan has been extremely helpful in assisting us with our enquiries. Megans communication has been prompt at all times.

PennyFreedom's customer service is second to none! They have always been helpful and professional at every step of the way.

PennyFreedom have supported the growth of our new business and using the facility is currently allowing our business to grow.

We would recommend PennyFreedom to any new start up that has a viable business model and requires a facility to grow their business.

Thank you so much Penny!

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Excellent customer service from initial contact to receiving the facility. Quick turnaround and simplified process makes this a great experience and would highly recommend. We are now a repeat client due to how efficient and how helpful Penny are.

28 mai 2024
Avis spontané

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