Penwizard Avis 

1 198
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I think you added some new books on Penwizard. But I want that website of Penwizard will be opened, just updated with new books!

Noté 2 sur 5 étoiles

I ordered book for my grandson Tucker Warner, and his last name was misspelled, I tried to correct it within minutes, but got no answer from you. Then I emailed your company 2 times to ask for help co... Voir plus

Noté 5 sur 5 étoiles

Loved the finished books, they look amazing and will make excellent gifts. The process of creating and ordering was very simple and the prices were reasonable. I would only suggest sending via tracked... Voir plus

Noté 5 sur 5 étoiles

My kids will love their books, good quality and the novelty of seeing themselves on the same pages as their favourite characters will amaze them, can’t wait to gift them. Now just waiting for some mor... Voir plus

À propos de l'entreprise

  1. Librairie
  2. aussi dans
  3. Éditeur
  4. Librairie pour enfants
  5. Magasin pour enfants

Informations provenant de diverses sources externes

Penwizard offers personalised children's books of the highest quality. Your child can star in a storybook with their favourite children's characters. It's easy to customise the illustrations by creating your child's character and adding their name and more! These books make the most unique and personalised gifts for any occasion!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,4

Tous les avis

(1 198)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nice product.

Very nice book, I love the Idea and I'm happy with the product ( I've ordered Paw Patrol customized story). However unfortunately it arrived slightly damaged, which probably happened in transit. I have contacted Penwizard and they were very quick to respond (thank you) and assured me that replacement it's on it's way. I'm currently awaiting for it to arrive

16 août 2023
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Réponse de Penwizard

Hello Dawid,

Thank you for your review.

I am sorry to hear that your book arrived damaged, it looks as though it was damaged in transit. I can see our Customer Care team have ordered a replacement for you, and I hope the book is enjoyed once it arrives.

Kind Regards,
Penwizard

Noté 5 sur 5 étoiles

We absolutely loved it

We absolutely loved it! The customized Peppa pig book is now my son's favourite book! It also arrived on time for Father's Day!

18 août 2023
Noté 5 sur 5 étoiles

Excellent !

My order arrived ahead of time. The book is great quality. It was a wonderful surprise for Fathers Day that will be enjoyed for years to come!

18 août 2023
Noté 4 sur 5 étoiles

Great, unique gift!

The online ordering was simple and delivery was very quick. The book is very good quality and the images are fantastic. My only recommendation to make it even better would be if we could choose a 'difficulty' level based on our child's age. I found some very easy to find.
I think my child is going to love finding himself and the awesome Lego city scenes.

16 août 2023
Noté 1 sur 5 étoiles

Takes weeks to get shipped

It’s been over two weeks and I still haven’t got past “shipping label created”. I paid extra for priority shipping, 2-4 day delivery, nowhere when I ordered did it say it would take weeks to actually ship. Birthday for the person I ordered it for is past. Company just needs to be upfront. Obviously wouldn’t have paid for priority shipping if I knew it would take weeks to actually get to the post office. Wouldn’t have ordered at all if I’d have known it wouldn’t make it for the actual birthday, which was 12 days after I ordered.

17 août 2023
Noté 1 sur 5 étoiles

2 weeks and still no product

I ordered my product almost 2 weeks ago. Upon checking the tracking details it is still yet to leave Melbourne and is therefore unlikely I will receive this product in time for Father’s Day

11 août 2023
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Réponse de Penwizard

Hello Tara,

Thank you for your review.

I can see from the tracking information that your order was delivered today (30/08), just in time for Father's Day. I hope the book is enjoyed!

Kind Regards,
Penwizard

Noté 5 sur 5 étoiles

Three great fathers day books

I ordered three of these books for father's day with express shipping to Australia close to midnight on a Wednesday, and had them delivered by the end of the following week. They are so cute as a little memento!
The story will always be the same, so if wanting different stories, recommend getting a different design option.

8 août 2023
Noté 3 sur 5 étoiles

Peppa Pig Father’s Day book.

Peppa Pig Father’s Day book.

The book has 5 blank pages at the end, why not just remove them?
Some of the pages were also stuck together so when I opened the book it tore. It looks really cheap. Not worth $40.

21 août 2023
Avis spontané
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Réponse de Penwizard

Hello Steph,

Thank you for your review.

I am sorry to hear that your book was not of good quality, this should not have passed our printers quality control checks. Can you please contact our Customer Care team on help@penwizard.com with some photos, and they will be happy to arrange a replacement for you.

Kind Regards,
Penwizard

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