Peter Vardy Ltd Avis 15 111

Bought my new MG from Neil in Peter Vardy Motherwell friendly staff great price on my new car ! Will be back when I am due a new car 🙂 thanks

10/10 service from Lilly she helped me get my car booked back in when I had issues with some stuff

Neil was great from start to finish when buying my new car! He made the process so easy and was very helpful with any questions I had about the purchase. Great service, thank you!

Awful experience from start to finish. Would never buy from Peter vardy again. Bought our car may 2023 and the road tax was included in the monthly payments for the first year. But since may 2024 we have paid our own road tax however our payments have not reduced and no matter numerous attempts both on phone and in branch to fix this issue we have been fobbed off every time and we are continuing to be frauded as they are taking payments for a service in which they aren’t providing. Would not recommend anyone to buy from Peter vardy nothing but a nightmare.

Great experience at Peter Vardy with sales man Nathan Coghill, from start to finish the full process was seamless. All staff onsite welcoming and friendly.

Nathan was very helpful, professional. When we bought a car from Peter Vardy Motherwell.

Sabil was fabulous. He helped me to buy my first car with no stress. He explained all about the car before i took it for a test drive.

An excellent all round experience. A great range of cars and Sabil was a fabulous sales person. He was knowledgeable and supportive in our sale without being pushy . He kept the conversation flowing in a polite and mannerly way. He explained everything fully to us and we trusted his word. He had a great manner with my daughter, making her experience of buying her first car, a positive and memorable one.

Great experience when visiting. Sab was extremely helpful , knowledgeable and friendly giving all information that we asked for. Would definitely recommend this showroom.

Our experience with David Hughes at Peter vardy motherwell branch has been second to none. This is the second car we have bought with David’s help and he has been there to answer any questions we have had. 10/10

Really straight forward and easy to sort everything. Love my new car. Thanks

10/10 service absolutely fantastic so happy

Brian was great, valued my car for a trade in there and then, put down a deposit for my new car and it was.ready to pick up a few days later

Great great great love the omoda

Thanks to Sean and Michael for helping me along with my deal. It was a pleasure dealing with you. Can’t wait to pick up my new car.

Amazing service Neil was very helpful during the process of choosing a car within our budget

Neil was great, helped to make the car buying experience less daunting and quite frankly enjoyable. Initially went in looking for Seat Ateca and left with something much better

Brian was a great help sorting out my new car thank you

Even one star is to much

I purchased a car from Peter Vardy just over a year ago, but due to personal illness and significant family issues, I am only now able to fully reflect on my experience. In short, it was appalling. From the outset, I was misled and deceived. I was initially told the car would come with two keys, only to be informed later that cars under £10,000 don't come with a second key—a blatant lie. Worse, the underside of the car was so rusted that my exhaust completely shattered due to severe corrosion. Despite bringing this to their attention and receiving endless run-arounds, the car continued to have multiple issues even after repairs.

I filed several complaints about how I was treated and the false promises made, only for Peter Vardy to take action after I mentioned returning the car. Even then, their customer service was abysmal. The level of rust for the age of the car was disgraceful—something my qualified mechanic friend said was shocking and no respectful company should of sold a car in that state , remarking that the car looked as though it had been kept on an oil rig in the north see to get that much rust for a car if it's age. When I raised my concerns, I was met with dismissive responses, as if they couldn't care less once the sale was finalized. Offering me a second set of keys as compensation was laughable, and unsurprisingly, I never received them, despite chasing it up multiple times.

Adding to my frustration, I recently discovered discrepancies with my finance agreement. The interest rate was not what we discussed at the time of purchase, and upon review, the signature on the agreement is not even mine. I understand that I should have reviewed the paperwork more thoroughly at the time, but I trusted that the deal we agreed on was the one I signed for. Now that life has calmed down, I’m appalled to find myself locked into a finance agreement I would never have agreed to. Given these experiences, it’s no surprise the showroom I dealt with has since closed, and the salesperson who handled my sale was let go.

Peter Vardy is a disgrace of a company. I am left feeling angry and deceived, driving around in a car that I overpaid for because they couldn't deliver honest and professional service. I will be pursuing the finance issue, even though I may be too late, but I felt compelled to warn others of the dishonest practices I encountered. Avoid Peter Vardy at all costs.

Just purchased a new car at Peter vardy motherwell. Brilliant service.
Neil Johnson who looked after us
Was very professional.
And did a great job from start to Finish.
Was very happy.
Would recommend if looking for a new car.
10/10