P.F. Chang's Avis 587

I recently had a disappointing experience at PF Chang's Boca Raton due to an encounter with the front desk lady. Upon arriving at the restaurant, my party and I were greeted by a young black lady with short hair pulled back into a ponytail. We were informed that there was a wait time of 1 hour and 30 minutes because the restaurant was supposedly at full capacity.

However, something seemed off about the situation. Doubting the accuracy of her statement, I quickly checked online and found that reservations were available for the same time slot we had requested. It became evident that she was either misinformed or deliberately misleading us.

Her demeanor only exacerbated the situation. She appeared overwhelmed and clearly exhibited a bad attitude, which made the interaction even more unpleasant. It was disappointing to see a lack of professionalism and courtesy from someone representing the front desk of a renowned restaurant chain like PF Chang's.

Ultimately, we managed to secure a reservation online and proceeded to dine at the restaurant without any issues. However, the initial encounter left a sour taste in our mouths and detracted from what could have been an enjoyable dining experience.

In the future, I hope that PF Chang's management addresses such instances promptly to ensure that all guests are treated with respect and receive accurate information from their staff.

The PF Chang in Ft Lauderdale was excellent. The food was on point and the server and staff there was very nice. I will recommend this place to everyone.

The warm & accommodating disposition of Kay, the manager at your restaurant in Dunwoody, GA. (Perimeter Mall) She really cared about me and the awkward situation I found myself in. The problem was handled in a very professional & expeditious manner.

Made a reservation online. PF Chang confirmed the reservation the night prior. When we showed up they told us they were over booked and they were running 35 minutes behind. UNACCEPTABLE. NEVER WILL GO THERE AGAIN

Food was awesome everything fresh and hot. Service was fast and friendly. Would recommend this restaurant to everyone.

Ate an order of shrimp fried rice at LAX Sunday afternoon and got food poisoning. After 10 hrs of eating got flushed out for the next 12 hours. HOHOHO for Christmas Day.

The atmosphere was more like a department store. The music was awful, it an Asian restaurant not a disco. The food presentation had no thought to it. It was salty, over cooked and rice was the main dish. A big disappointment. Two dishes were sent back. However, the waiter was great and understanding. If you’re in White Plains NY, you can go somewhere else that has a better dining experience for the same amount of money. The quality of the food has changed and not for the better.

Service was great! Amazing food and great atmosphere!

The food tastes excellent! The staff are accommodating and friendly.
The service is 5 star

Very good food! Service was excellent. Nice atmosphere and comfortable seating. Would recommend to relatives and friends.
Jen was a gracious host. Very helpful 👌.

We had a party of 15. Eric was very helpful with setting up the meal for us. Our waitress, Madison, was great. Very friendly. I would be more then happy to return and enjoy another meal there. The food was excellent. Really had a great experience.

Pepper steak like beef jerky to spicy won’t go back to Henderson Nov had 2 dinners and 2 carry out Not good

We came up with friends for the Hurricanes and had dinner beforehand at PF Chang's in Raleigh. We sat at the bar, so my husband could watch football games. Rusty and Josh served us and they were great! Very friendly and knowledgeable about the drinks we ordered. The food was great and so was the atmosphere. We've been to this restaurant several times and always have the best time! Definitely 5-star worthy :)

Went for my husband birthday dinner. Party of four. Food was mediocre. Spring rolls had no flavour. Chicken wings and chicken dynamite was nice.
The mains were ok. . The waiter staff were ok.
The bill was £150 with soft drinks
Not worth the money
Would not recommend this place. Nothing special at all.

Tried 3 different meals. All were variations of perfectly dreadful. Managed to choke down two. After two bites of the third I forced the rest down the disposal and felt guilty for committing appliance abuse.

Our server Danny was warm and polite. The food was great as usual

Had a great dinner at P F Chang's in Lynnwood WA with an outstanding server (Dylan) who made our meal even greater. He was very attentive & knowledgeable with the menu even making suggestions in customizing our choices. I gave four star because I like my rice much hotter. We will return and request Dylan again.

I purchased three P F Chang's frozen Chicken Lo Mein single serving meals. My family does not like the restaurant but I did. I would go to a mall area and sneak in a lunch by myself. That was about 5-6 years ago. I live in an area now where the nearest restaurant is about an hour and a half away. So I decided to treat myself to three frozen meals from my neighborhood grocery store. The first one came out of the microwave not looking so good. I ate about half of it and threw the rest out. "maybe this was a fluke". Almost no sauce and what looked like freeze dried chicken. One mushroom on top. The second was prepared a few days later according to the directions in my almost new, higher end microwave. Same results.
Burnt sauce on the bottom of the flimsy cardboard bowl. Dried out noodles and vegetables', I mean dried out to the point of chicken that fell into dust when I tried to fork it. Half of the vegetables were the same. So were most of the noodles. I could not even stir it like the directions said. One clump of dark sauce that stuck a third of the meal into a ball. And of course a singular mushroom on top. When trying to scrape the sauce off of the bottom of the bowl it tor open and stained my wife's table cloth. I raised two boys into adulthood with the help of Hot pockets, frozen pizza, and burritos. I am a good cook and would normally make dinner for them. The frozen meals were in a crunch for time or help yourself to a snack. These P F Chang meals were far below that quality. The packaging is really deceiving. Great photograph and verbiage. "Stay in. Eat like you didn't". I feel like I was mislead and duped out of my money. Lets hope the actual restaurants have gone this far south. I don't think I will ever find out. I own a wok and will start using it more often. I never opened the third meal. I just thew it away. P F Chang's, you really need to provide decent food for the money you charge.

First time eating here in years with my sister. She told me her experience a year ago and it was not pleasant. The food was dry and no sauce. We were all set to enjoy BUT, the food was dry, beef was dry with a little coating and up surge cost for fried rice, bland. Just pitiful!