Phox Wave 2.8L Water Filter Jug

Phox Wave 2.8L Water Filter Jug Avis

La note en étoile d'un produit correspond à la moyenne de tous ses avis.


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Vendu par Phox Water

www.phoxwater.com

•

12,1 k Avis

4,7

Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Phox Water via Trustpilot.


Ce que les clients ont mis en évidence

Qualité

4,8

350 notes

Rapport qualité / prix

4,7

348 notes


Détails du produit

You choose which refill pack suits you Alkaline Pack: Removes nasties, Filtered pH 8-9, Added magnesium, helps acid reflux, great taste. Clean Pack: Recommended for Hard Water. Softens water, removes nasties, great taste.
  • Marque : Phox Water
Variantes de produits
ImageFilter refillsFilter choiceRefill includedGTINMagasin
3 MonthsAlkaline3 MonthsGTIN 5060726550178
12 MonthsAlkaline12 MonthsGTIN 5060726550192
3 MonthsClean3 MonthsGTIN 5060726550185
12 MonthsClean12 MonthsGTIN 5060726550208
3 MonthsSoftener3 MonthsGTIN 5060726550406
12 MonthsSoftener12 MonthsGTIN 5060726550413
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Tous les avis


Noté 2 sur 5 étoiles

The design of the top section doesn't allow water to fully fitler through after a few days of the filter being changed. after a week or so, it leaves up to an inch of water not being able to feed through by gravity, so you have to empty the jug and shake the cartridge. Never had this issue on the glass jug.

Qualité: 3
Rapport qualité / prix: 3
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Réponse de Phox Water

Hi Mike,

Thank you for sharing your feedback with us. I'm really sorry to hear about the flow issues you've been having with your Wave jug after a few days of use.

I have reached out directly to your email so we can get this sorted for you right away!

Best regards,
Phox Water Team

Noté 5 sur 5 étoiles

I really like how it fits in the fridge door. This is the 2nd jug I have bought from Phox and we have had our jugs in 2 different styles of fridge - both have fitted really neatly.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Joanna,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 5 sur 5 étoiles

So pleased we bought this to replace a Brita. This is a much better product.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Julie,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Noté 5 sur 5 étoiles

Soooo happy with this product, highly recommended

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Jenny,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 5 sur 5 étoiles

It works exactly as expected. A great idea to have reusable products and to save on wasted plastic.

Qualité: 5
Rapport qualité / prix: 4
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Réponse de Phox Water

Hi Alex,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 5 sur 5 étoiles

Great product, very easy to assemble and water taste nice out of it

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Victoria,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 5 sur 5 étoiles

It’s great!😃

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Mark,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Noté 4 sur 5 étoiles

I am pleased with my new filter except it constantly blocks through the filter and needs flushing through after every use

Qualité: 4
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Helen,

Thanks for leaving your review. I'm sorry to hear that you're running into issues with your filter blocking and having to flush it so frequently.

We’d love to help get this sorted out for you. I will reach out to you directly via email right away so we can troubleshoot this together and
get your filter working as it should!

Kind regards,
Ana
Phox Support

Noté 5 sur 5 étoiles

A great easy to fill an well made jug, the filter is easy to fill too.

Qualité: 5
Rapport qualité / prix: 5
Noté 5 sur 5 étoiles

Excellent design. good sturdy handle

Qualité: 5
Rapport qualité / prix: 5
Noté 5 sur 5 étoiles

Fab product great customer service.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi lucy,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 3 sur 5 étoiles

It's very difficult to refill as the blue lid flips back and forth. Needs redesigning

Qualité: 3
Rapport qualité / prix: 3
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Réponse de Phox Water

Hi Jacquelyn,

Thanks for sharing your feedback with us!

I saw your note about the blue lid flipping back and forth while refilling. To help keep it open smoothly while pouring, make sure it's pushed back fully until it clicks lightly into place, or gently hold the lid back while filling under the
tap.

If your lid feels loose or isn't staying in place properly, please let me know and we'd be happy to help.

Kind regards,
Ana

Noté 4 sur 5 étoiles

It does a good job but a little difficult to reassemble after washing.

Qualité: 5
Rapport qualité / prix: 4
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Réponse de Phox Water

Hi Clare,

Thank you so much for leaving us a 4-star review!

You can also check out our quick step-by-step guide here for visual tips: Phox Water Help Centre.

Please let me know if you ever need a hand with anything else at all!

Kind regards,
Ana

Noté 5 sur 5 étoiles

Great size! Easier to lift when full 👍 Filter products excellent as always- been using for years. Drinking way more water in this heatwave season!!! Keep filter out of fridge but decant filtered water into de labelled glass bottles for the fridge 👍 Thanks 🙏

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Heather,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Noté 5 sur 5 étoiles

it does what it says on the tin

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Brian,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Noté 4 sur 5 étoiles

The jug holds water and makes it easy to fill my kettle. I don't use the filter.

Qualité: 5
Rapport qualité / prix: 3
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Réponse de Phox Water

Hi Sharon,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Noté 5 sur 5 étoiles

Lightweight, easy to clean and fits in the fridge door

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Pat,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Noté 5 sur 5 étoiles

Easy to use, water tastes so much better with the Phox Filter . I bought one for my daughter too as she lives in a hard water area.

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Lynne,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Noté 5 sur 5 étoiles

Holds more water and fits perfectly in the fridge door!

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Julie,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Noté 5 sur 5 étoiles

Very pleased

Qualité: 5
Rapport qualité / prix: 5
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Réponse de Phox Water

Hi Jane,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox