Jessica was amazing - great follow up and made sure I got my urgent delivery by working at the weekend when she didn't need to. Good price and real customer focus. Highly recommend and have used them... Voir plus
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Lisez les avis des autres
The delivery of the tin of varnish I bought from Pirates Cave Chandlery was very poor. I got the product 5 days after. However, the service was good, Jessica managed to get the product delivered t... Voir plus
Ordered a automatic life jacket on a Friday but understand it wasn't getting dispatched till the Monday then it took 5 days to arrive, which was to late as we were away on holiday on the Friday mornin... Voir plus
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.
Coordonnées de contact
6 Kendon Business Park, Maritime Close, ME2 4JF, Rochester, Royaume-Uni
- 01634 295233
- customerservices@piratescave.co.uk
- www.piratescave.co.uk
3,8
Bien
590 avis
Aucun historique récent de demande d’avis
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A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From ordering until receiving our goods…
From ordering until receiving our goods everything was excellent. Delivery was quick. Would use them again
11 septembre 2020
Avis spontané
Good price and good items
11 septembre 2020
Avis spontané
Delivered what I wanted and very quickly
11 septembre 2020
Avis spontané
very quick service
11 septembre 2020
Avis spontané
Great company.
Great company.
Quick delivery and fair prices.
I wish some other companies I deal with operated like this.
9 septembre 2020
Avis spontané
Easy and quick to order
Easy and quick to order, very good price. I knew when the parcel would arrive. Very little packaging to dispose of.
8 septembre 2020
Avis spontané
Small hick up on order 1 phone call and…
Small hick up on order 1 phone call and all was put straight ,
helpful staff and parcel delivered the very next day ,
Thank you Pirates Cave ! :)
7 septembre 2020
Avis spontané
Excellent efficient service
5 septembre 2020
Avis spontané
Meant to give you 5 but my finger…
Meant to give you 5 but my finger slipped.
Excellent service. Nice to have bits and bobs to fall back on in an " emergency "
Cheers
4 septembre 2020
Avis spontané
Great stock of useful chandlery…
Great stock of useful chandlery equipment, plus a great source of helpful practical advice.
4 septembre 2020
Avis spontané
Would buy again👍
4 septembre 2020
Avis spontané
I don't give 5 star reviews lightly..
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish their service, delivery and communication were exactly as it should be. Superb. Can see further transactions in the pipeline. One day all companies will handle customer service like this.
4 septembre 2020
Avis spontané
Great product value for money
Great product value for money, very pleased with the swift delivery. Thankyou!
4 septembre 2020
Avis spontané
These inspection covers do not come…
These inspection covers do not come with bolts, they are good quality and look great. Arrived fast. Nice product. Will use again.
4 septembre 2020
Avis spontané
Very quick delivery
4 septembre 2020
Avis spontané
Difficulty online purchase with Isle of Man address - sorted by phone, very helpful staff.
Tried to make an online order but found it difficult as I am an Isle of Man resident. Made enquiry by telephone and the gentleman I spoke to was most helpful, it was a smooth transaction buying Seago inflatable tender, rapid delivery with tracking - now looking forward to using it - thank you.
4 septembre 2020
Avis spontané
Great service and product
Great service and product . Will certainly use again ****
4 septembre 2020
Avis spontané
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