Pitstop Auto Avis 28

Super Service. Prompte Bedienung und hohe Kompetenz

Over price place and quality of service to the car is really bad

Bought an air filter from them, ad states it fits my car, but it turns out to be a half inch smaller then the OEM. They will refund me the part if I mail it back, but not postage. $10 for the part, $20 to mail it back trackable. Get a refund of $10 and be out $20 for postage and still not have the right part. Sounds like a loss /loss deal for me. The right part is not something they carry. What an awful company, if you can't supply the right part, then don't say you do!! Update.. They finally refunded my money(Thank you), but still do not carry the correct part. By the way, Rock Auto supplied the correct part in days of ordering it. Another UPDATE: Several e-mails later asking me to consider their offer,What offer? They can't do anything for me!!! Pitstop Auto is now harassing me over e-mail through amazon. My opinion of an awful company can not be changed, wish I never had business with them! NEVER again!! Save yourself time and money and stay away from this company.

I'm very disappointed in this company. I had been waiting for almost 2 months for an AC Compressor (sku co 29297c) for my 2016 Ford Mustang because I was quoted $144 for the part. During those 2 months, everytime I called the date the parts were supposed to come in would be different. They would tell me the parts will be in on the 7th. I'd call on the 7th and then they would say they will be in on the 20th. SMH. So I called today because I told the part would be in on the 14th, but it takes 2 weeks to inventory them. I was willing to wait because of the awesome price I was quoted, the gentleman who answered the phone told me that the part came in on the 20th so it still wasn't in SMH and.....because of some tariff the price had increase to $242 ??????? I never write comments or reviews but I was so upset that I felt that you guys should know.

Filiale Siegburg:
sehr nett, sachlich und schnell.
Die Beratung durch Herr Nolden war sehr gut und man fühlte sich bereits am Telefon gut aufgehoben.
Kann ich nur empfehlen!

I have the worst experience with pit stop I bought a AC Compressor and it locked I contacted the company and I told them at that point I was given a check list for my mechanic and I even had the mechanic contact them I was sent a return label because I disposed of the box and that's were the label was my email address were the label was sent is linked to my account were the label would be printed from I would imagine that the logical thing is looking up account right well I was told that I must have mixed up Compressor because I had sent back the original compressor I are you did with them I'm like I have the invoice why would I send you all back a compressor that wasn't yours and I was told man no worries we will send you back the compressor and when you send ours you will be refunded for the product we sent u I waited for a month and I call back because I still haven't received my order I was told by the representative ma'am stating first and last name and address you have already received the product I asked for tracking number and was told we sent that to you the Las we spoke I was shocked the way she was talking I ask to speak with supervisor and I was told my part was in another state in someone else's house they sent my part to the wrong address and I was mad but to make things worst now I am being told that I didn't order the part from them I was just livid I was told them we will have the part sent to you I am like it's been month in someone else's house and I didn't know how to respond what could I do I went to the bank and got my invoice and they were right I didn't order that part from them but I did order around the same time so I waited for part a month and half later still no part I asked for pitstop the $86. Because now I can't return to much time has passed if I would have got it back when I was told it was sent I could have gotten my money I would think that the first step would be look at account Not only that the main supervisor disregarded the fact that I am a single mother of five and I was hung up on the last phone call I never cursed Never wanted anything else but answers and a resolution which would be $86 I did make a mistake but I did give name adress car part phone number and never was told till all this time and now I am not only out the money for parts but the time I was on the phone with them and still nothing. I believe I stated I didn't purchase item but I made a mistake but why would you send a return label and continue to speak with me about this purchase and the whole time never look at my account and we're and why has it been 21/2 months and I still haven't received my parts now to much time has passed come on really

Fandt tilfældigt det lille værksted for godt fire år siden.
Har altid fået en meget reel service til en fuldstændig regulær pris.
Jeg har fået serviceret/repareret en Opel Corsa, en Mercedes C-klasse og en Honda Accord.
Jeg kan roligt anbefale stedet, for her er en værkstedskultur som i gamle dage..