Pixtuner Avis 115

1 STAR for the SCAM and 1 STAR for the REFUND.
We are from Ukraine. And everyday we need money for our war life.

We had the situation with 2 subscriptions and they withdraw 40 dollars for second subscription which we didn't know until money paid.

At first we wrote email to our bank to cancel payment because of SCAM operation.

website updated: "pixtuner.tech"
We wrote to the email and try to take back our money.
Email of support is:
"supportDOGpixtuner.tech"

Email of developer as I think:
"supportDOGsupport2.kitty-dev.org"
(I received letters from this email address)

I wrote mail to this support email. They wrote that they know about our situation and gave information to the financial department.

I wrote the letter in that way:

"Good afternoon. Please, make a moneyback of Order ID: HRD-1AEA-202512-360418.
I didn't agree with the quality of your app, but your company made a payment from my wife's card. The Amount is 39.98$.

I wait for a fast response from you."

After that I wrote 40 emails and ask about my wife's money and situation with refund.
After long email conversation from 26th December 2025 till today 7th January 2026, we received the refund.
Finally we got 40 dollars back today at 7th January 2026 in the morning. It's a great news from my wife!
The main point that we made a new bank card after this scam. The old one was closed by us at the beggining... Ukrainians banks make new virtual card very fast...

Try to take your money back as we did it!
Good luck for everyone in fight with the SCAMers!

DO NOT USE!
They are scammers - extremely poor quality product but high charges and they start two subscriptions instead of 1! There are many better options! DO NOT USE THEM!

This is a scam. Don’t start the free trial it doesn’t work and when it automatically charges you fees good luck trying to cancel. I got no response until I mentioned I contacted my bank. They ignored my emails and no refund was given. Stay far away from this company!

Impossible to use it so I decided to cancel. However, when you think you found a way to cancel your subscription it’s not working so they continue taking your money from credit card. After a while I thought I had found a solution chatting with their customer service who offered to refund the money and assure me my account was definitely cancelled. Once again it was not true, they did refund the money but 2 months later they withdraw again the money on credit card. And this time the bot (yes you are not chatting with a real person but with a AI machine) says the refund is not possible. I ended up calling my bank to cancel my credit card, that was the only way to prevent any future new unwanted withdrawals. Impossible to trust this application and the company behind it.

Used to test and then cancelled free trial. They have charged me 3months now. I have screenshots of the cancellations but still charged and there is no help to make sure it’s cancelled. Pure scam

This is pure fraud. Even though they confirm that you have canceled and will not pay, the money is still taken from your account. If you forward this, they will continue to insist that it is only a reservation on your account. 1) It shouldn't be there in the first place, and 2) if it has been taken and you have proof of payment, then it is not a reservation. If you mention the police and a lawyer, they will offer a refund within 5 to 10 working days, even though they have already stolen it from your account in the first place.

Backing all the other comments and reviews. Speculative and cynical methods being used with one goal - scam as many people as possible before they get shut down. I cancelled my subscription after for days and before seven. But it seems they started to separate trials claiming I only cancelled one of them. Why and how could I start two? They also claim that no records of the payments I speak of can be found. Even though my e-mail is full of documentation as well as my bank details. Hope the people behind end up with jail time eventually.

Total scam. My card was charged fraudulently. This is not even an app I downloaded.

I cancelled my free subscription in time. I now find out that there was ANOTHER secret subscription that I also should have cancelled. They have now withdrawn $39.95 from me. It is a scam! And for a really bad app!

The support mailadress bounce, when I write them and the link to “contact support” does not work. I do not know how to contact them to end the subscription AND for them to give me a refund for the scam!!

I accedentally subsribed twice. When contacting their customer service, they immediately corrected my mistake, cancelled the subscription and refunded the full amount. I’d say that is quite the great service!

Would give 0 stars if possible. Please do not sign up to any free trials with this app. The app is useless and they will charge you after you’ve cancelled any free trials. I wish I’d read the reviews online before signing up. Disgraceful company

It work super well at the beginning with the animations of old photos but stripes working :(
I cancelled and check this reviews and it's really important that you cancel the 2 subscriptions! There are 2! VIP and Basic - you have to cancel both

It's a scam, I canceled the subscription and they charged me 39.99, it turns out they created a fake email under my name to maintain an active subscription. Do not provide bank details to this app!

Scam, application is crap. Attention.

DO NOT REGISTER! Dont give any bank details to these scammers!

Es una ESTAFA!! ME HAN COBRADO LA CUOTA ENTERA SIN AVISAR PESE A QUE HABÍA CANCELADO DURANTE EL PERIODO DE PRUEBA.

Scam! Don’t get tricked

I had problems with the app. Then forgot to cancel try outs. They charge me 40 dollars, but they refound it asap when I contacted them. Really good

Ganz großer Scam!
Keine Reaktion auf schriftliche Kündigung über die Email wie in legal terms angegeben. Geld wird trotz mehrfacher Kündigung innerhalb des Testzeitraums einfach eingezogen.
HINWEIS:
Klickt in der 1. erhaltenen Mail von dem Verein mit dem Betreff: Welcome to PixTuner auf die Schaltfläche "Open PixTuner" dann oben rechts auf das "Zahnrad", dann "Account", dann "manage subscriptions". Dort könnt ihr Eure Abos kündigen. Ob das am Ende sicher funktioniert ohne weitere Abbuchungen, kann ich noch nicht beurteilen.