PJ Outdoors Avis 

Ordered windbreak at Caravan show NEC 2025. We was promised Faithfull we would recive it by the start of April, but the date was repeatedly put back. I informed it would be may now 4 weeks later, I informed the company we would be away on holiday but would be back by the 9th of May so could they forward it to me after that date. While in Cyprus on the 5th of May I received a email from DPD informing me it would be delivered on the 6th and that it could not be rescheduled. PJ Outdoors informed me that if I could not arrange with a neighbour to take it, bearing I'm in another country I may be left out side my front door.
Not a vert professional company to deal with.

Very disappointed the item I ordered was supposed to arrive end of March then got told another 3 weeks I phoned customer care who said it had came in and should be with us by the end of April
I phoned on Tuesday 6th may to cancel my order and left a message but noone got back
Amazing I have an Email from you today to say it is being delivered .

We had to exchange the awning we purchased as we ordered a low instead of a mid, PJ arranged the uplift and we paid the difference and the replacement turned up by DPD, great service and knowledgeable people to help you

Delay in delivery for 10 weeks. I understand this was because of supply chain issues but feel the vendor has a responsibility to keep customer informed without prompting for information

tent was bought at the caravan show , the delivery time was accurate . Item was easy to put up and there were no problems

An order placed had a lead time of the end of March, this was fine. I then chased when it got to April and was told it was in the warehouse waiting to be dispatched. Another week later i queried this and was told the manufacturer had delays in production... clearly it was not in their warehouse.
Order placed elsewhere and was delivered next day.. bad customer communication here!

Ordered at the Camping and Caravanning Show to be delivered later. Delivered well within time frame given. Item is easy to out up and seems sturdy although we haven't had a chance to use it while camping yet.

Brought a toilet shower tent from NEC and delivery was earlier than expected. Emails and contact throughout.

very good came on time very please with it

Told me it would be hear for the end of March and it was

As described

Great service at the show and seamless follow up. Nice product

Good knowledgeable service and excellent delivery item arrived earlier than expected

I made a purchase at the NEC and was promised a delivery and it arrived on time and in good condition.

Staff helpful an let us try the chairs. Delivery came earlier than expected and followed link for delivery

Great Product, Great Quality

Good Price, Good service, say no more.

Nice people to chat to. Everything good

Great quality and very friendly staff..No issue with the company at all, however the delivery company was a different story. The delivery was left on the front of our property, which is straight onto the road, there's no wall, no fencing just pavement.
We weren't home at the time but luckily a neighbour drove past and took the goods in for us.
Once again I have to stress the products are top notch. Highly recommend PJ Outdoors.
Thumbs down to the shocking delivery experience

Received quicker than expected thank you