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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a really great experience living at Scholars View (Easington Lane). Having moved here from another country, application process was very straightforward and easy. Property is great and modern... Voir plus

Noté 2 sur 5 étoiles

The staff are great however the overall service is poor. Call at inconvenient times, want things done instantly after emails are sent straight away. Harassed with calls, emails and texts. It is a sham... Voir plus

Noté 5 sur 5 étoiles

I lived with my family at Scholars View by Placefirst for 2.5 years, and we really enjoyed our time there. It was a lovely place to live, conveniently close to the primary school and with direct bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I lived in Elevate, Manchester for 3 years and it has been a wonderful place to call home for that time. Sarah, the property manager, was wonderful and very helpful whenever I needed anything and made... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière

Écrit par l'entreprise

Placefirst is an award winning and experienced built-to-rent developer with a growing portfolio of over 1,500 homes throughout the UK. We are committed to building and developing neighbourhoods with high-quality, well-maintained homes, built specifically for rent. We have neighbourhoods across the UK that are created with the community in mind. At Placefirst, we design, develop, let and manage the neighbourhoods we create, and we have specialist in-house teams to handle every step of our residents’ journey. We stay for the long term. Our in-house teams stay on site to manage our neighbourhoods. Placefirst makes renting stress-free so you can get more joy from your homelife.


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4,0

Bien

TrustScore 4 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,0

Tous les avis

(234)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Only had little experience so far…

Only had little experience so far however Liz has been amazing help just at the other end of the phone. Dave is great too. Definitely recommend

15 octobre 2024
Avis spontané
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Réponse de Placefirst

Thank you Brooke! It's fab to hear how well Liz and Dave were able to help you through the process :)

Noté 1 sur 5 étoiles

Property had broken toilets from the…

Property had broken toilets from the beginning, damp in flooring took over a year to fix moved out as became tired of asking for a safe property with two kids
Alarm continuously go off which they highlighted was a known problem and nothing they could do about it

13 septembre 2024
Avis spontané
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Réponse de Placefirst

Hey James,

We understand how crucial it is to have a safe and comfortable home, especially for families. Regarding the damp issue, it can take time to address properly to ensure a long-lasting solution, and we appreciate your patience during the repair process. We strive to tackle maintenance concerns thoroughly to prevent future issues.

As for the alarm system, we recognise the frustration it has caused. Our team has been actively working on solutions, but some issues can be more complex and take time to resolve effectively.

If you would like to discuss your concerns further, please feel free to reach out to us directly!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. On time move in as committed.

Mohamed is very kind and supportive throughout the process.He explained everything clearly.

I will recommend this property for future renters . Thank you so much

9 octobre 2024
Avis spontané
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Réponse de Placefirst

Mohamed is great isn't he! Thanks for the kind words Selva we hope you enjoy your new home :)

Noté 5 sur 5 étoiles

Great experience at Placefirst

We have stayed at Placefirst for a year. Our stay went really good. We enjoyed the property/neighbourhood. The process for check in/out was really quick and Dave our building manager been really friendly, kind and always understood our busy schedule and did his best to accommodate. We had no issue while we stayed there and totally recommend ( houses are really nice, area is really good)

10 octobre 2024
Avis spontané
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Réponse de Placefirst

Thank you Georgiana it was a pleasure having you as one of our residents and we will make sure to pass on your kind words to Dave!

Noté 5 sur 5 étoiles

The whole process was amazing very fast…

The whole process was amazing very fast and I was guided on every step to take by super team and I really love the property. Thanks so much

1 octobre 2024
Avis spontané
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Réponse de Placefirst

Fantastic stuff! So happy the process was super stress-free and easy, thank you Joshua :)

Noté 5 sur 5 étoiles

Placefirst Elevate

We have stayed at Placefirst Elevate for almost a year already. Overall, our stay is going well. Importantly, pets are allowed in the building, and there are many dogs and cats around. Sarah, our building manager, did her best to make our experience as comfortable as possible during this time. She is a very kind, friendly, and welcoming person and helps to deal with any issues that emerge.

9 octobre 2024
Avis spontané
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Réponse de Placefirst

We love Sarah and we're so glad you do too, thanks for being such a great Elevate resident!

Noté 5 sur 5 étoiles

Great experience!

Really great letting agency who helped us every step of the way to ensure a smooth and efficient process. They were happy and eager to help us with any questions or concerns. Would like to personally thank Mia, Sue & Abigail for all of their assistance throughout. Would highly recommend to future renters! ☺️

8 octobre 2024
Avis spontané
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Réponse de Placefirst

Thanks Rebecca! We're so glad the wonderful women of Placefirst have made your process stress-free and we hope you're loving your Welsh Streets home :)

Noté 5 sur 5 étoiles

Good service

Good service, easy to chase everything, fast reaction.

Great thanks to our managing agent Hero Mohamed Ahmed, he’s kind and supportive.

30 septembre 2024
Avis spontané
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Réponse de Placefirst

Hero indeed! We're glad you're loving your Skye Edge home and we will let Mohamed know of your great review :)

Noté 5 sur 5 étoiles

I've been a resident in placefirst…

I've been a resident in placefirst elevate Manchester for about a year and a half. Amazing organised company. Whenever I needed maintinance or help inside the flat, they sorted that out quickly. All of this was possible because of Sarah our kind manager who is always helping out and seeking improvement and comfortable residents experiance. Many thanks.

30 septembre 2024
Avis spontané
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Réponse de Placefirst

Some very kind words Ibrahim! We're glad you're loving Elevate and your RSM Sarah I'll pass on your feedback :)

Noté 5 sur 5 étoiles

Thanks to Sarah

Thanks to Sarah, us getting our house was a nice and easy straight road and would recommend people if they were thinking of moving to go to Sarah

30 mars 2024
Avis spontané
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Réponse de Placefirst

We can't agree more! Thank you Sarah for your lovely review :)

Noté 5 sur 5 étoiles

Sarah is excellent at her job in maintaining Elevates

The team here in elevates has made our stay smooth and comfortable. Sarah and colleagues have been spontaneous and prompt with any queries or maintenance related issues. They have been consistent with regular inspections and regular maintenance which enables a comfortable and warm stay.

23 septembre 2024
Avis spontané
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Réponse de Placefirst

What a great review thank you Avantika! We hope you're loving your Placefirst home and we'll pass on your comments to Sarah.

Noté 5 sur 5 étoiles

Sarah Forster

We just wanted to say thank you Sarah F for everything you do as our Resident Services Manager. Your quick responses and support make our renting experience so much better. We really appreciate your hard work!

Thanks again!
Monika and Ved

27 septembre 2024
Avis spontané
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Réponse de Placefirst

Thank you Monika and Ved for your kind words! We'll pass these onto Sarah and we hope you have a great week :)

Noté 5 sur 5 étoiles

My experience has been absolutely…

My experience has been absolutely amazing in Elevate, specifically due to Sarah. She is genuinely the best person to have as a residents manager. Sarah is always attentive and responsive to any queries and the very little issues we have had. She also such a lovely bubbly person!

27 septembre 2024
Avis spontané
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Réponse de Placefirst

We love Sarah! We're so glad you do too and we're glad she's made your time with us so great.

Noté 5 sur 5 étoiles

She is the best property manager I have…


She is the best property manager I have ever met. She is like a guardian to us, If we need anything- she is always there to help us. Thank you for all the help Sarah 🙏🙏. You are the best

27 septembre 2024
Avis spontané
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Réponse de Placefirst

Sarah is the best! Thanks Navin we appreciate your great review :)

Noté 5 sur 5 étoiles

Sarah and the team

Sarah and the team are brilliant, always responsive to any enquiries in a very timely manner, have met Sarah a few times and really does go out of her way to help with any queries etc, they make you feel like it’s your home not just a house

27 septembre 2024
Avis spontané
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Réponse de Placefirst

Sarah is such a gem we'll make sure she hears of your fab feedback! Thank you Louise :)

Noté 5 sur 5 étoiles

Abigail i am so grateful for all the…

Abigail i am so grateful for all the help in securing my new flat! What a sweet and knowledgeable lady! Thank you 😊

25 septembre 2024
Avis spontané
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Réponse de Placefirst

We hope you love your new flat Jenine we're over the moon to hgave you with us and will pass on your kind words to Abbeygail!

Noté 5 sur 5 étoiles

Home viewing

We say a new build bungalow and wanted to view it quickly.
Once I had the initial call with Abbygail she was a fantastic help both in securing a viewing at short notice and also taking us through the whole application process.
Great service through the whole application process.
I would hight recommend them .

24 septembre 2024
Avis spontané
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Réponse de Placefirst

We love to hear it thanks Stuart! We'll make sure Abbeygail hears of your fab review enjoy the bungalow :)

Noté 5 sur 5 étoiles

Guided through with patience

Mia and the other staff helped us through our application. We are returning to the UK after 18 years overseas. We also have 2 small dogs. Placefirst offered us the best chance to get back and we are seriously out of touch with things. We were dealt with in a very professional and patient manner. I got very stressed at times but Mia was always cheerful and helpful.

19 septembre 2024
Avis spontané
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Réponse de Placefirst

Thanks so much for this lovely review! We'll be sure to pass on your kind comments to Mia and we hope you love your new home :)

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