I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... Voir plus
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Lisez les avis des autres
I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a b... Voir plus
Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is v... Voir plus
L'entreprise a répondu
Money didn't go on time as promised. Also the dollar exchange rate was much less than what competitors offered ( 118BDT vs 125BDT) spot cash. Refund/cancelation can take upto 5-days which is ridiculou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Coordonnées de contact
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
4,3
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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3 stars because It does the job. 2 stars off for inconvenience.
3 stars because It does the job. 2 stars off because of the inconvenience of using the web portal. One of them is because every time you log in, it will default you to send money to India in Indian rupee - which is not always what you want. And to change it to some other currency is not even a one-click matter. Once you entered the US$ amount and then change receiving currency from INR to something else - it will reset the amount to 'zero' and you will need to start all over again which is annoying. And the second, there is no way to remove obsolete account information in your account portal, even if that is an invalid or never used receivers account. Not only that, it will not suggest receiver's account based on your most recent transaction, instead, it suggests out of all including those that are obsolete, wrong, invalid information. And as a result it makes the user confused as to which one was the correct receiver account? This is also very inconvenient for the customers.
6 avril 2025
Réponse de Placid Express
Dear Sayem,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!.
Our representative will contact you shortly by phone
Placid Express.
The Best when it comes to timely…
The Best when it comes to timely transmittal and customer service.
7 avril 2025
Réponse de Placid Express
Dear Mira,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear MARIA,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service.
Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
App issues
1- App issues, you cant see transfer details on the app.
2- Money transfer fee
3- Money transferring process and customer service both are annoying.
25 mars 2025
Réponse de Placid Express
Dear Amin,
Thank you for this valued review. We have tried to reach you over the phone to discuss your experience but weren't successful. Please reach out to us by phone when you can. We are sure we can make this right!
Placid Express.
Good currency rate.
13 mars 2025
Réponse de Placid Express
Dear Khan,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear Razzaque,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Best money transfer service
Ease of use, convenient, secure and fast money transfer service. I have been using placid for years now and every single transactions I have done has been smooth, quick and secure without any issues. The app is very convenient and easy to use.
25 mars 2025
Réponse de Placid Express
Dear Shahera,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Great rates
23 mars 2025
Réponse de Placid Express
Dear ABDUR,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Réponse de Placid Express
Dear MILLARD,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone
Placid Express.
Very honest and efficient in carrying…
Very honest and efficient in carrying out their work.
24 mars 2025
Réponse de Placid Express
Dear Imtiaz,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Fast and Reliable
Have been using this service for two years so far. It is fast, reliable, and has excellent customer service. Recommend to anyone trying to send money to family easily overseas.
19 mars 2025
Réponse de Placid Express
Dear SALMA,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear Mowla,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Réponse de Placid Express
Dear Anisur,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear Farhana,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear Dennis,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Take forever for transfer
Bank transfer should not take 4 days. Everyone else does in an hour.
18 mars 2025
Réponse de Placid Express
Dear Shafiq,
We appreciate your feedback. We are confident that we can resolve this, so it would be a pleasure if we spoke with you over the phone about it. We will have our representative call you shortly.
Placid Express
My last transfer took almost a week…
My last transfer took almost a week whereas my earlier similar transfers took a day to couple of days maximum.
19 mars 2025
Réponse de Placid Express
Dear Saifur,
We greatly appreciate your review and thank you for sharing your feedback. Your transfer was disbursed and it was ready for pick up before the ETA but still you have dissatisfaction please allow us for an explanation. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone
Placid Express.
Réponse de Placid Express
Dear AUREA,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Quick transfer I like it.
16 mars 2025
Réponse de Placid Express
Dear Anukul,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Réponse de Placid Express
Dear EMELIA,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
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