From the initial quote to final installation, we were really impressed with the service we received from Plantation Shutters. All the staff were very knowledgeable about their products and the price q... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The initial measure up and consultation was very efficient and well explained. We knew there was a long wait but were given approximate timings. We were advised when shutters would arrive in UK and an... Voir plus
L'entreprise a répondu
I have used Plantation Shutters three times in the past couple of years. When they fitted shutters at the front of my house I was delighted with the result and not long after I chose them to install... Voir plus
L'entreprise a répondu
We were recommended Plantation Shutters by a relative as they were very happy with their shutters. We had an excellent experience also. A member of the team came very quickly to measure up. He explain... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- aussi dans
- Décorateur d'intérieur
- Fournisseur d'auvents
- Magasin de rideaux et stores
Écrit par l'entreprise
Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.
Mission Statement
Robert James
For the past 44years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately.
Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.
Coordonnées de contact
Unit 10 River Reach Business Park, Gartons Way, SW11 3SX, London, Royaume-Uni
- 020 8871 9222
- hello@plantation-shutters.co.uk
- www.plantation-shutters.co.uk
SALE ON NOW - Don't miss out!
4,9
Excellent
208 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best we tried
We compared 3 different companies and from the showroom staff, to the surveyor who came to quote and the fitter who installed we felt confident these were the right people to deal with. Really impressed with the pricing and the quality and the communication throughout.
Would use them again without hesitation
6 février 2026
Réponse de Plantation Shutters Ltd
Dear Jonathan,
Thank you so much for your wonderful review! We’re delighted to hear that from visiting our showroom, to the survey and quotation process, all the way through to the installation, left you feeling confident in choosing us.
Our team takes great pride in providing professional and friendly service, and we’re thrilled to hear that you felt supported and well-informed throughout the process. We always aim to make the experience as smooth as possible, so your feedback means a lot to us.
We would be more than happy to assist you again in the future! Please don’t hesitate to get in touch if there’s anything we can help you with. Thank you once again for your support and for choosing Plantation Shutters - it was a pleasure working with you!
Efficiency,friendliness and great value
Efficiency,friendliness and great value
26 janvier 2026
Avis spontané
Réponse de Plantation Shutters Ltd
Hi Sarah,
Thank you very much for taking the time to leave a review. We’re really pleased to hear that you found our service efficient and friendly, and that you felt it offered great value for money.
We always strive to make the whole process as smooth and positive as possible, so it’s great to know that came across. Thank you again for choosing us, your support is genuinely appreciated.
Always incredibly helpful
Always incredibly helpful, wouldn't go anywhere else. They provide a quality product, a great service and at a decent price. Couldn't recommend Plantation Shutters highly enough
23 janvier 2026
Réponse de Plantation Shutters Ltd
Hi Laura,
Thank you so much for your continued support and for such a lovely review. We’re really pleased to hear that you’re happy with your Craftwood MDF shutters in both your lounge and kitchen, they’re a great choice and work beautifully in those spaces.
It means a lot to us to be described as always helpful, and we’re delighted that you’re pleased with the quality of the product, the service provided, and the value for money. Your recommendation is truly appreciated and makes a huge difference to our team.
Thank you for choosing Plantation Shutters - it’s always a pleasure working with you.
Great Service and Beautiful Shutters
I recently had shutters installed and couldn’t be happier with the whole experience. From the first consultation to the final installation, everything was handled professionally and with great attention to detail. The shutters look amazing — The installer was great, and left everything spotless.
9 janvier 2026
Réponse de Plantation Shutters Ltd
Hi Sarah,
Thank you so much for your lovely review. We’re delighted to hear how happy you are with your new tier-on-tier shutters in your lounge. They’re a fantastic choice, offering both flexibility and style, so it’s great to know they’re looking amazing in the space.
We’re really pleased that you enjoyed the experience from the initial consultation through to the final installation, and that everything was carried out professionally and with attention to detail. Your kind comments about the installer and how spotless everything was left are very much appreciated.
Thank you once again for your kind feedback and for trusting us with your home. It’s been a pleasure working with you.
Very friendly and efficient service …
Very friendly and efficient service from first enquiry to the fitting of shutters.
Excellent value and quality.
Would recommend 100%
23 janvier 2026
Réponse de Plantation Shutters Ltd
Hi Shelagh,
Thank you very much for taking the time to leave such a fantastic review. We’re really pleased to hear that you found our service friendly and efficient from your first enquiry right through to the fitting of your shutters.
It’s great to know you’re happy with both the quality and the value, that’s exactly what we aim to deliver for every customer. Your 100% recommendation truly means a lot to our whole team and is very much appreciated.
Thank you again for choosing us, and please don’t hesitate to get in touch if we can help with anything in the future.
Réponse de Plantation Shutters Ltd
Dear Veronica,
Thank you so much for your kind words and for being a returning customer!
We’re thrilled to hear that you were pleased with our communication and the overall quality of our service. Providing clear, helpful communication and maintaining the highest standards of quality are always top priorities for us, so it’s wonderful to know these efforts met your expectations.
We truly appreciate your continued trust and support, and we’re delighted to have had the opportunity to install shutters for you again. We hope to work with you again soon and are always here if you need anything. Thank you for choosing Plantation Shutters!
Third Time Using Plantation Shutters
This is the third time we've used Plantation Shutters. The quality of product and service are both great as they always have been. No hesitation in recommending.
8 janvier 2026
Avis spontané
Réponse de Plantation Shutters Ltd
Dear Martin,
Thank you so much for taking the time to share your experience and for choosing Plantation Shutters again. We’re truly grateful for your continued trust and having you return for a third time means a great so much to us!
It’s wonderful to hear that both the quality of our shutters and the level of service have consistently met your expectations. This is a testament to the high-quality materials and craftsmanship that our all in-house team strives to maintain in every project we undertake.
We appreciate your recommendation and the trust you've placed in us. Should you ever need any further assistance or need more shutters or blinds for in the future, please don't hesitate to reach out!
In the interests of safety and business ethics
As part of a £1m+ significant home renovation project, our interior designer recommended Plantation Shutters (Beaconsfield branch) to manufacture and fit shutters in my shiny-new custom joinery office on the 2nd floor of my new home. Rather clumsily, a number of measurements taken by Lee at Plantation Shutters prior to manufacture were taken incorrectly. Therefore, when my new shutters were fitted, due to the mistakes made during the measuring process, they didn't fit correctly such that the windows in the room cannot be opened! Not only is this just plain 'inconvenient', it could also be life threatening, because should there be a fire, there would be no way to escape, so the consequences of rather poor workmanship could be dire. So naturally I requested them to be remade and refitted to the correct dimensions. Initially they agreed to honour my polite request, but upon chasing them for a fitting date, they informed me that they now won't fix the problem on the grounds that my interior designer [with whom we were no longer working for some unrelated unlawful commercial reasons] hadn't 'authorised' it! So in summary, despite the fact that Plantation Shutters had been paid in full for my custom shutters such that they were happy enough to fit them in my home, they decided to wriggle-out of having to put-in the effort to fix a catastrophic and potentially life-threatening product / installation fault because a somewhat unconnected 3rd party "hadn't authorised it"! By way of relevant background, I am an ex-CEO of one of the largest and prominent customer-focussed software tech firms in Europe, so I'm very au fait with the concepts of warranties and how they should follow the product rather than the person who may have simply placed the original order. A good analogy would be buying a brand new car. Who benefits from the warranty should that car be sold within its warranty period? The person who originally ordered the car or the new owner? Of course the new owner because the warranty follows the product.
As I trust is obvious, my gripe here is twofold - 1) Careless workmanship resulting in serious product faults, and 2) A complete misunderstanding of business ethics and reasonable accountability. I admit there are only a few poor reviews of this company, but sometimes it only takes a few to scratch what might look like a shiny surface to reveal what truly lies beneath.
In all my years, I've never experienced anything like this extremely unprofessional behaviour to what, make ridiculous excuses to save a few quid!?
I know it's not pleasant to read reviews like this, but I've done it because if a disaster occurred (such as the fire example above) because I hadn't written this review, I'd never forgive myself...
Finally, from a pure UK legal perspective [should just common logic and REAL customer care not suffice], manufacturer warranty (a voluntary / contractual guarantee) and statutory consumer rights is indeed a bit of a minefield. However, in this case Plantation Shutters Limited (UK Co. 03070306) warranty is expressed as a promise about “our shutters” being defect-free in materials or workmanship, with no wording that limits cover to “the original purchaser only” or voids it upon resale/transfer. Furthermore, I would certainly have rights given that the purchase named me and my house as the install site and hence the end-customer thereby removing any legal ambiguity.
My review is dated today as I have just called them to enquire as to whether or not they intend to maintain their stance and they have confirmed that they do.
16 janvier 2026
Avis spontané
Réponse de Plantation Shutters Ltd
Dear Jeremy,
We are sorry for the frustration and concern this situation has caused you.
To clarify, our contractual client for this project is the Interior Designer. All instructions, approvals, variations, and installation authorisations must therefore come from them. This is standard practice and is not a discretionary position on our part.
Regarding the shutters themselves, we apologise for any inconvenience caused by the measurement issue, however, once this was identified, the shutters were remade promptly in accordance with the product warranty. Unfortunately, despite the corrected shutters being ready for installation and securely stored in our warehouse for just over a year, we have been unable to proceed without the required authorisation from our contractual client.
In the meantime, and in an effort to be helpful, we have offered to remove the existing shutters to eliminate any potential health and safety concerns and remain happy to do so if you would like us to.
At no point have we refused to correct the issue or attempted to avoid our responsibilities. While we appear to be the party caught in the middle, we remain ready and willing to install the shutters as soon as authorisation is received from our client. We appreciate how frustrating this situation can be from an end customer’s perspective.
We remain ready and willing to install the corrected shutters once we receive the appropriate authorisation from our client, the Interior Designer.
Excellent customer service and good…
Excellent customer service and good communication. Whole process very easy.
9 janvier 2026
Réponse de Plantation Shutters Ltd
Dear Mia,
Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with our customer service. We always aim to make the process as seamless as possible and we truly value our customers, so it’s great to hear that our team provided you with a helpful experience.
The Craftwood MDF shutters you selected for your bay windows are an excellent choice -beautifully robust, sturdy and designed to last for many years. The customised bay posts create a seamless transition from panel to panel, which has a clean and flush finish. A feature that only the best quality shutters and workmanship can achieve. We hope you continue to love them for many years to come!
We are very grateful you have taken the time to provide your feedback. We do hope to see you again in the future if you would like to add any shutters, blinds or an awnings to your home. Thank you for choosing Plantation Shutters!
Fantastic service and fabulous shutters.
5 janvier 2026
Réponse de Plantation Shutters Ltd
Thank you very much for your kind review. We’re thrilled to hear that you’re so happy with both the service and your shutters. Your choice of premium hardwood shutters in Silk White and a tier-on-tier design, is a classic and versatile option that works beautifully in many homes. The hidden tilt rod and white fittings also help create a clean, elegant finish.
It’s wonderful to know that the end result has met your expectations and that the overall experience was a positive one.
Thank you again for choosing us and for taking the time to share your feedback, we hope you continue to enjoy your fabulous shutters for many years to come!
Friendly and helpful service
Friendly and helpful service, speedy installation, not to mention the good quality shutters.
18 décembre 2025
Avis spontané
Réponse de Plantation Shutters Ltd
Hi Samuel,
Thank you for your kind feedback!
We’re really pleased to hear that you found our team friendly and helpful, and that the installation was completed quickly and smoothly. It’s also great to know you’re happy with the quality of the shutters themselves, that’s exactly what we aim for.
We really appreciate you taking the time to leave a review and hope you continue to enjoy your shutters for many years to come.
Plantation Shutters did a great job
Plantation Shutters did a great job of getting the look and practicality that we were looking for. Friendly service. Vincent came and did the measuring and brought samples and examples of previous work. Matched a competitive price from another retailer. When the shutters were fitted there was a difference in how they had been measured so the shutters were taken away to be altered slightly, but this was handled without fuss. We live in an old house with some some walls being slightly unusual angles, so there was a gap around the edge of the shutters which had to be filled with caulk. So just be aware that in older houses there cannot be a "perfect" fit. But we are very happy with the quality service and month after they were fitted.
5 janvier 2026
Réponse de Plantation Shutters Ltd
Hi Julia,
Thank you very much for sharing your experience and for such an open and balanced review. We’re really pleased to hear that the shutters delivered both the appearance and practicality you were hoping for, and that the overall service left you feeling happy with your choice.
It’s great to know that the measuring visit was helpful and informative. Vincent always aims to make the process as clear as possible by bringing samples and examples, so customers can feel confident about their decisions. We’re also glad we could work with you on pricing and remain competitive while still delivering a high-quality product.
Older properties certainly bring their own character and challenges, so we appreciate your understanding when it comes to non-standard walls and angles. When the initial discrepancy was identified, we were more than happy to take the shutters back and make the necessary adjustments, resolving things smoothly and without inconvenience is exactly how we believe these situations should be handled.
Thank you as well for your honest note regarding fitting in period homes; it’s a helpful insight for others considering shutters in similar properties. We’re delighted that, a month on, you’re still very happy with both the quality of the shutters and the service you received. Please don’t hesitate to get in touch if you ever need further assistance or advice, we’re always happy to help.
Great shutters and brilliant customer service …
Great installation of our lovely shutters with minimal disruption but also great customer service. About two years after installation there was what was a problem with one of our shutters. Plantation came round within a few days and fixed it under guarantee. Then one of our family this Christmas (2025) broke a slat. I rang the company and the call was answered with no delay and the lady who answered, Chris, was able to deal with it. I expected a visit as necessary and was expecting to have to pay but she said they would send a few spring loaded clips that I could use to put back the slat into the fixing holes (I repaired the slat with super glue). They arrived the next day and I was able to put the slat back in place. Most satisfactory!! I recommend Plantation with no hesitation
6 janvier 2026
Avis spontané
Réponse de Plantation Shutters Ltd
Hi Fraser and Helen,
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear how pleased you’ve been with your shutters and, just as importantly, with the service you’ve received over the years.
It’s great to know that the original installation went smoothly and with minimal disruption – that’s always something we strive for. We’re also very pleased that when an issue arose a couple of years after installation, our team was able to attend promptly and resolve it under guarantee. Standing by our products and supporting our customers long after installation is something we take very seriously.
We were especially pleased to read about your recent experience over Christmas. Accidents do happen, particularly with family around, so it’s lovely to know that a quick phone call and some simple advice were all that was needed to get things sorted. Kris will be delighted to hear your kind words – she takes great pride in helping customers find and we’re glad the spring-loaded clips arrived quickly and did the job.
Thank you again for your recommendation and continued trust in Plantation Shutters. Feedback like yours really does mean a great deal to the whole team, and we’re always here should you need any help or advice in the future.
The shutters were top-notch
The shutters were top-notch, the service was outstanding, and communication was consistently effective.
28 décembre 2025
Avis spontané
Réponse de Plantation Shutters Ltd
Hi Heather,
Thank you very much for taking the time to leave such a wonderful review. We’re delighted to hear that you were happy with the quality of our shutters, as well as the level of service and communication you received throughout the process.
We take great pride in using high-quality materials and ensuring every shutter is carefully crafted and installed to the highest standard. Providing clear, consistent communication and outstanding customer service is extremely important to us, so it’s great to know this was reflected in your experience.
We truly appreciate your support and trust in our team, and we hope you continue to enjoy your shutters for many years to come.
Stunning Job from design to finish
Absolutely Excellent, from design to fitting.
It’s great to get a local company that designs and fits Plantain Shutters all in house with their own designs and fitters and no subcontractors involved.
We had a rather large and awkward job for four rooms. Vincent came along from their design team and did a wonderful job. Shutters arrived on time and price as quoted .All done in one day and they cleared up perfectly. Well done Vincent. Thank You for the stunning job.
18 décembre 2025
Avis spontané
Réponse de Plantation Shutters Ltd
Hi Nick,
Thank you very much for leaving such a great review. We’re absolutely delighted to hear how pleased you are with your shutters from design through to installation.
It’s especially rewarding to know that our fully in-house approach, from design to fitting, made a positive difference on what was a large and challenging project. Vincent will be thrilled to hear your kind words, and we’ll be sure to pass them on to him and the rest of the team.
It was a pleasure working with you on this project. Thank you again for choosing us and for your recommendation. Enjoy your beautiful new shutters and we hope to work with you again in the future!
Réponse de Plantation Shutters Ltd
Dear Nicola,
Thank you so much for your kind words and for taking the time to leave a review. We’re truly delighted to hear that you were happy with both our customer service and the shutters. Providing a smooth, friendly experience and high-quality products is always our priority, so it means a lot to know that this came through.
We hope your new shutters bring beauty and comfort to your space for many years to come! Premium hardwood is an excellent choice for long-lasting durability, while our waterproof shutters, crafted from ABS, are perfect for bathrooms, standing up beautifully to humidity without compromising style.
Thank you again for your support and trust in us! If you ever need anything in the future or have any questions, please don’t hesitate to get in touch.
Had my blinds and shutters fitted by…
Had my blinds and shutters fitted by Plantation, very professional, very priced service. Highly recommend.
16 décembre 2025
Réponse de Plantation Shutters Ltd
Hi,
Thank you so much for taking the time to leave us a such a great review. We’re thrilled to hear that you had such a positive experience with us. At Plantation Shutters, we strive to provide exceptional customer service, so it’s wonderful to know we met your expectations.
The translucent roller blinds are a fantastic choice, allowing natural light to gently filter through while still maintaining privacy. Your full height shutters are equally practical, providing excellent room darkening where it’s needed, such as bedrooms, while adding style to your space.
We truly appreciate the recommendation and kind words. Should you have any further questions or need assistance in the future, please don’t hesitate to get in touch - we’re always happy to help.
High quality shutters and great service
High quality shutters. Fantastic customer service. Very trustworthy. Just took a very long time to arrive after ordering.
4 décembre 2025
Réponse de Plantation Shutters Ltd
Hi Phil,
Thank you so much for your kind words about our shutters and customer service, we truly appreciate it! We're delighted to hear you’re happy with the quality and found our team trustworthy.
We’re sorry to hear the delivery time felt longer than expected. We always try and be as transparent as possible with delivery times, and we understand how important timely arrivals are. Your feedback helps us continue improving this experience for our customers.
Thanks again for your support, and we hope you enjoy your new shutters!
Réponse de Plantation Shutters Ltd
Hi Ana,
Thank you for your great review! We’re really pleased to hear that the booking process was easy, everything ran right on time, and that you were happy with the installation. Providing a smooth, reliable service is something we take pride in, so your feedback means a lot.
Thanks again for choosing us! If you ever need anything in the future, we’re always here to help!
Excellent and seamless
From start to finish the service was seamless, the detail and quality is really beautiful. Thank you
26 novembre 2025
Réponse de Plantation Shutters Ltd
Hi Grace
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that you found the whole experience seamless from start to finish. That’s exactly the level of service we strive to provide for every customer.
It was a real pleasure installing your shutters, especially the Pearlwood shutters with the bespoke sunburst design on your landing. It’s a standout feature and adds such a beautiful touch to your space. The MDF shutters throughout the rest of your home complement it perfectly, creating a consistent, elegant look that really enhances each room.
Thank you again for choosing us for your shutter installation, we hope you enjoy them for many years to come, and please don’t hesitate to get in touch if you ever need anything in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.