PlayerLayer Avis 

247
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As a teacher I wanted some sports kit, ordered a few different items in different sizes as was unsure what would fit me right. The order came super quickly. Really high quality clothing, true... Voir plus

Noté 5 sur 5 étoiles

I placed an order and needed it ASAP due to the current heat wave. It was due to arrive much later, but Rose managed to fast-track it to next day delivery! Thank you Rose, much appreciated :)

Noté 5 sur 5 étoiles

I bought a pair of coaches shorts a few months ago and unfortunately the zip in one of the pockets broke. One simple email to Rose at Playerlayer and the matter was resolved immediately. Rose organ... Voir plus

Noté 1 sur 5 étoiles

Would like to give zero stars sent back kit 8 weeks ago still waiting for refund they ignor calls unless you ring there sales line once you do that they then block your number so no one answers. they... Voir plus

À propos de l'entreprise

  1. Fabricant de vêtements de sport
  2. Magasin de vêtements de sport (activewear)

Écrit par l'entreprise

British Sports Kit. My Kit, My Team - Belong http://www.playerlayer.com/ @PlayerLayer / #belong


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(247)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great quality.

Quality of school PE kit ordered has always been high. Kit washes well and lasts well. Only issue has been catching the items I need when they are in stock.

18 octobre 2022
Avis spontané
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Réponse de PlayerLayer

Dear Kim,

Thank you for leaving this review. We appreciate your views on the quality of our products, and will aim to better predict our customer's requirements to reduce stock shortages.

Kind regards

PlayerLayer Customer Serivces

Noté 5 sur 5 étoiles

Training kit

Supplied our teams training kit for years. Good fit and high quality material. Helped all the squad feel more like a team. Personalised embroidery of squad numbers was a great touch. Staff I dealt with were helpful and polite

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Ed,

We appreciate your kind words, and are happy to hear how our kit has helped unite the team together. all the best for the coming season.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

The best fabric quality.

Having worked with a number of kit companies, PL provide the best fabric, in terms of fit, durability and style from the many options schools and clubs have available. For young people who train a lot and need kit washing regularly, as well as who want a strong look for their teams, I would seriously consider looking at the gear on offer here.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Ian,

Thank you for taking the time to provide such a positive review. We strive to use the best fabrics in all our products, to best serve our consumers needs.

Kind regards

PlayerLayer Customer Services

Noté 3 sur 5 étoiles

Inconsistent sizing

One item I ordered was absolutely tiny! Sizing doesn't seem to be very consistant within a schools PE kit requirement. It would be great if items could be exchanged without having to pay delivery again.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Thank you for taking the time to leave a review. We are sorry to hear of the issues you have experienced and would like to understand more about the issues. Could I please ask you to provide your contact details via email to info@playerlayer.com . We would really appreciate the opportunity to speak with you.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Radley College

Radley College have been extremely well looked after by PL over the last 4-5 years. Sophia Sommella, our account manager, has been first class in the speed and quality of her communications. The kit can take a while to be delivered but it is of very high quality when it does.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear James,

Thank you for your comments. We appreciate your recognition of our efforts in providing a quality product to our customers.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Great quality kit with professional staff

I play for a small Rugby team in the Midlands. We have long been searching for a company that can supply us with match kit, training kit as well as clothes we can wear out and about. We never had the purchasing power to justify paying for an online shop.
PlayerLayer has managed to supply all the kit above as well as providing an online club shop that anyone can purchase from. On top of this, the kit is great quality and well priced.
Dean Scicluna has been incredibly patient with us throughout, offering help and advice where necessary. The detail he went into to capture the club's history was extraordinary, and made us feel special to PlayerLayer. He really went above and beyond to get the shop online quickly to allow us to start buying some of the awesome kit they supply.

1 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Ben,

We appreciate the time taken to leave this review. We take great pride in providing a kit designed with both the teams needs and history in mind. Good luck in the coming season.

Kind regards

PlayerLayer Customer Services

Noté 4 sur 5 étoiles

Website easy to use

Website easy to use, order came very shortly after a few days! Very efficient!

16 août 2023
Avis spontané
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Réponse de PlayerLayer

We appreciate the time you have taken in providing your feedback. we shall continue to strive for the efficient delivery of our orders.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Top quality sportswear

Top quality sportswear! Great materials, robust stitching and the fit is fantastic.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Callum,

Thank you for taking to time to leave us a review. We truly appreciate your positive comments.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Nottingham Rugby

Playerlayer have been the kit supplier to Nottingham Rugby for a number of years. The product is very good and we find that our match shirts are excellent, good fit and very durable. The range of kit has improved in the last year or so as has the availability. In addition communications with Playerlayer has improved and i get regular updates on the progress of my orders.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Duncan,

Thank you for your kind words. It is great to hear from our long time customers noticing the improvements being made to the business everyday.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Current customer of Playerlayer

Have been a customer of Playerlayer for several months now. Reason for 5 stars is down to exceptional service at both an account and operational level. Prompt order processing, fast delivery and very good service management when we needed flexibility of stock.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Ian,

We appreciate the time you have taken to write this review. We hope to continue to provide a great product and service to all our customers.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Great Products and Greatly Improved Service!

I use PlayerLayer for all our sports kit and the products have always been top quality. The kit washes up well (even in our industrial laundry), is very durable, and the designs are great.

We used to have a few issues with delivery, but these have all been addressed and products now arrive on time or early. My account manager Dean Scicluna is super helpful and always willing to go the extra mile.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Gail,

Thank you for this great review. Seeing the improvements we have implemented in our delivery process being noticed is good to see.
We appreciate your continued support.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Quality clothing and great service…

We have been using PlayerLayer for a few years now to buy our children’s school clothes. The quality and durability of the clothing is excellent. The delivery is efficient and they have an excellent returns policy.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Steve,

We appreciate the time you have taken in providing feedback. We are glad to hear that the work gone into making the customer's experience as pain free as possible has been working. we shall continue to improve upon this.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

We have ordered kit from Player Layer…

We have ordered kit from Player Layer for a few years and the standard of the kit and customer service has always been excellent and they have delivered on time .

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Chris,

Thank you for this review. It is great to hear from a returning customer and to repay the trust you have shown in us with a great product and service.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Great service and personal attention to…

Great service and personal attention to detail.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Thank you for taking the time to leave a review. We seek to attend to every detail of our customers needs. We hope you enjoy your purchase.

Kind regards,

PlayerLayer Customer Services

Noté 4 sur 5 étoiles

A great customer service experience…

A great customer service experience provided by both Donna and Dean

9 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Victoria,

We very much appreciate your comments. It is good to see our customers experiencing a great level of service from the team.

Kind regards

PlayerLayer Customer Services

Noté 4 sur 5 étoiles

Overall very good

Good service, prompt delivery, and excellent quality of kit. Would definitely recommend to friends and family.

2 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Remo,

Thank you for those kind words and recommendation. We shall endeavour to continue to meet these highest standards.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

Good quality school games kit

Good quality school games kit, that washes and lasts well :-)

24 août 2022
Avis spontané
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Réponse de PlayerLayer

Dear Helen,

Thank you for your positive review. The quality of our product is at the forefront of what we do as a company. We hope your enjoy your products.

Kind regards

PlayerLayer Customer Services

Noté 4 sur 5 étoiles

Great quality

Products are really high quality, but delivery times and stock levels can be variable - so difficult to get things at the last minute!

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Susie

We appreciate you leaving us a review. Managing delivery times and stock levels is something we strive to improve everyday at the company, whilst maintaining the high quality of our products.

Kind regards

PlayerLayer Customer Services

Noté 4 sur 5 étoiles

Overall positive experience with…

Overall positive experience with Playerlayer for my children's school sports wear. We've only had a couple of issues, where key items have been out of stock before the start of term and also we've been sent an incorrect and a faulty item before. Also the postage is high. Otherwise the quality and service has been good.

23 août 2023
Avis spontané
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Réponse de PlayerLayer

Dear Marie-Louise,

Thank you for the time you have taken in providing feedback. We are sorry to hear of the issues you have experienced and will strive to prevent these repeating in the future. We appreciate your custom and hope you enjoy your products.

Kind regards

PlayerLayer Customer Services

Noté 5 sur 5 étoiles

PL fitted out our Uni team

PL fitted out our Uni team. All items were high quality and delivered on time.

8 juin 2023
Avis spontané
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Réponse de PlayerLayer

Dear Adam,

Thank you for this review, we are glad you are pleased with your order. We wish your team every success in the coming season.

Kind regards

PlayerLayer Customer Services

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