Premier Stores Avis 

Good shop but a disgrace for deliveries. 2 hour wait, is absolutely shocking and wrong order at times

Zero stars after today.
Having told the owner in the Halstead, Kent shop that one of the Bisto chilli con carne meals (which I never asked for a refund for) was so disgusting that I wouldn’t give it to a dog it was obvious that he’d never forgiven me because he has been so cold and unfriendly. Today I bought some chocolate and asked for a receipt for reimbursement to which he replied “You’re not bringing it back are you?“ (the first communication in months!) to which I responded that I wouldn’t and asked him why he would ask such a question. He then kept saying “It’s not dogfood.“ and bitterly reminded me that I’d said that one meal I bought I wouldn’t give to a dog! it was such odd behaviour that I couldn’t hide my shock. I said “I’m entitled to an opinion aren’t I?“ but he just kept repeating that it wasn’t dogfood! I’m not sure why such unfriendly, bitter people work with the public. Above all others, they need to be friendly and helpful. We will never shop there again under any circumstances. 😔

Blofield premier shop on north street only ever sells out of date food and lumpy milk. BOYCOTT.

Really cheap unhealthy shop. Nothing healthy and marketed at people that live in poor demographic areas. Shameful

I would give no stars if I could - the Post Office section male at the Shepton Mallet Premier shop was rude and brusque. Shouted at us that the first parcel was too big - almost told us to get out with it. Then tried to grab my daughter's phone as she was taking longer than he liked to get the other two parcel details and then questioned what he had done wrong. Avoid Yodel and Evri as those need you to deposit parcels with Premier. Awful experience.

Why would they call themselves parcel shops if they don’t take any parcels?
I went to one of them in Milton Keynes this afternoon and would like to return a medium size parcel. The shopkeeper refused us as claimed that my parcel was too heavy for its shelf. Well, it’s just a medium one and less than 10kg. I had no idea what their shelf could do if it could not afford a medium size parcel like this. The shopkeeper said they could only collect parcels within 2kg. How ridiculous it was!

I was to receive a parcel , the driver from UPS redirected the parcel to the local Premier store at 310 Fleetwood Road , North . I called to collect the parcel and I was told by the shopkeeper repeatedly ,that I needed a code ? I had the ticket left throgh my letter box and a form of identity . He would not release the parcel ! I contacted UPS and asked what the code was , they did not know ? I returned to the shop the following day and the shopkeepers wife repeated , in hardly decipherable broken english ,the same as her husband the day before ,they needed this code that UPS are unaware of ? The crazy thing is I could see the parcel with my name and address on it and pointed this out , she again refused to hand over the parcel .I have had to contact UPS again and they confirmed yeat again no such code exists ! I have had to request that UPS collect the parcel from the shop and redilver it to me at my home address again today ?
A crazy situation whereby the shopowner does not understand how the rules work . I left the shop for the second time extremely angry that the shop keeper would not hand over my parcel . To add insult to injury the wife of the shopkeeper has barred me from the shop ?? Bizarre or what !!!

MRL Frome Convenience Store. Very unhelpful when trying to send a Collect+ parcel. Miserable curt assistant.

Primer shops are not great tgeres no bakery like fresh bread cobs no desent cakes no fresh veg like cabbage carrots things to do dinner with unless you like tin veg I have to go out in my car to get decent foods

Rude arrogant staff member. He saw us come into the store, and carried on stacking shelves! I waited a few minutes and asked if I could return a parcel please. He said not until he’d finished stacking his produce on the shelf !! I took my custom and parcel elsewhere. He obviously has no customer service skills ; not interested in making money from sales ….. in fact I’m not sure why he’s there ! I won’t be returning! I doubt his business will last very long.

Just want to clarify that I had no option but to choose one star before I could write a review
The Dyce, Aberdeen, store………
When the post office first moved from Costcutters to Premier Stores, there had been a lot of discussion in the village.
I have never come across such rude, ignorant, unhelpful people. I thought it might be teething problems with changing from people who had the post office for over forty years. I did keep going, then stopped altogether as there was no improvement. I became the same as so many people and would travel to Aberdeen instead of having to visit the post office in Dyce.
I had to go today as I had to post something urgently……
Absolutely no change at all, rude, dismissive, and regardless of who should have been served first, the server jumped from till to till. The previous post office was part of Dyce, this one in Premier Stores is alienating the whole community.
Shocking customer service

Seems to be a theme here. I went to Premier store , Watsons, Newburgh to use a UPS access point. I was greeted by a faceless young chap that treated it like it was a big chore. It must be hard or something to find friendly staff, or at least train your people to be hospitable. For a community shop this guy seriously lets your side down. I had been at this shop before and it seemed fine. Make sure you employ only good friendly staff, because a small local community shop needs that.

Premier store in Grantown on Spey has a pay point but if you try to redeem a voucher to add to electric key your told no can do not trained then when you complain they get aggressive one man shouting at me in Punjabi so I cldnt understand whats been said assuming its to abuse me when previously spoke in English..if you are happy to take the revenue the pay point brings but only provide half of services then abuse your customers when unhappy this is unacceptable if you don't train ALL staff to use it and get away with it by training only one it shldnt be allowed if you go in when the only one trained isn't on shift how is this a service? The voucher clearly shows instructions how to redeem voucher with a code to scan but the ppl who run the store were not interested in following instructions given by saying cldnt do it if you can't follow instructions to make it easy your in the wrong job. I now have to go elsewhere by bus just to redeem voucher because the ppl who run the store are inept and aggressive when its their fault not the customers who expect a paypoint to be a paypoint full time from 7am to 10pm..this store clearly is incapable of providing a much needed service to ppl who are disabled etc so shld be stopped from pretending to do so..I will be complaining to head office as trying to resolve with the store not happening so I will go above their heads nobody is untouchable..just train all your staff to provide a service you falsely advertise as having. To abuse a vunerable woman in Punjabi makes you a weak bully.

If could I would leave a zero star review
Store on Clarkston Road, Glasgow are dishonest. I’m never ever setting foot in that branch again. Got short changed by £1. £5.00-£2.50=£2.50 not £1.50. I didn’t correct the mistake because I wasn’t prepared to be called all sorts of names.

Nottingham Road, Bingham, NOTTS. Don’t bother using this store for UPS! I’ve tried twice now and they simply don’t seem to want the business. The first time (some months ago) they told me that they had too many parcels so couldn’t take any more, surely more parcels means more revenue for the shop? The second time (this morning) they gave some random reason that they couldn’t take my parcel, apparently they wanted three copies of the customs declaration attaching to the outside of the parcel, stacked on top of each other. Oddly enough, both times that my parcels have failed to be accepted the small shop in East Bridgford has gladly taken them from me, obviously they’re glad of the opportunity to make money.

HADSTON precinct. Took parcel to be returned via Evri. Put label on parcel as advices by seller. Had to print another label off in shop. Took to counter get receipt to be told could not scan two labels. So said well I’ll just take this off and went to rip one label off. Tirade of abuse by woman behaving counter including ‘f***’ people like me. Then told not to take parcels there again. Said I was aggressive. Only wanted to drop parcel off. Never swore at her spoke loud or impolite. So very unprofessional and unwarranted. Clearly wrong day to go in store. Clearly not right person for job. Will never go in again will shop at co op next door. And get parcels collected. Thought supporting a small business

All stores in southend on sea are so rude.
They just want to talk on there mobiles to there mates in a foreign language and try to do till whilst they are serving.
I just stand there with my stuff just out of reach till a queue forms.
Still on his phone waving frantic at me for my stuff.
After a long wait the penny dropped.
He puts phone down and I give him a good talking to about manners and being rude.
Falls on death ears as when I go they are straight back on it.
Im now avoiding these shops and encourage others to do the same until they learn manners.
Minus 50 stars.

Disgusting service and treatment of disabled people at the Premier Store Ashland Milton Keynes. Avoid these stores, rude and aggressive.

Premier stores at Mill lane, Ryhill. Wakefield. Customer service are robbing gits for overcharging people. Stay away or make sure you ask for the receipt and check the price of items you buy.

Pembury Road Eastbourne - owner 100% rude rude rude bad attitude DO NOT recommend - stood in the wrong place to be served - really ..........100% negative