Price Self Storage Avis 230

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have talked to a few others storage places and I found claude to be excellent to talk to and to figured what was good for me very polite and not pushy as in what i needed and with me to get the righ... Voir plus

Noté 5 sur 5 étoiles

Excellent Staff and Service 10 / 10 Easy access Easy parking. Very Regent easy to understand and attractive Storage unit. Let’s not forget the Free use of their moving truck With a dri... Voir plus

Noté 5 sur 5 étoiles

We live in LA proper, but frequently are out in Azusa and needed a place to store some seasonal items. I checked out Price Self-Storage on a whim, and I'm glad I did! Terrific staff, convenient locat... Voir plus

Noté 2 sur 5 étoiles

Zero customer retention due to unreasonable price hike every 4 months. No trash can on site (Santee, CA). The access panel to punch in the code is hard to reach on exit. The "mandatory" prot... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

Informations provenant de diverses sources externes

Price Self Storage is committed to providing you with professional, affordable self-storage solutions for your personal or business needs. Our thirteen sparkling clean self storage facilities in California come fully equipped with a wide range of storage unit types, ensuring you that you’ll find the perfect one for your needs. Our affordable self storage facilities are designed with your storage needs in mind. Ranging in storage unit sizes from small over medium to large, we know you’ll find the perfect storage unit for you. Our modern self-storage facilities offer you state-of-the-art security features, ensuring your belongings are securely protected inside of our storage units. If you’re looking for affordable self storage and peace of mind for your personal or business storage needs, you can count on the dependable team at Price Self Storage.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 2 sur 5 étoiles

Not A Great Experience

Upon arrival, there was a wait due to being understaffed. I was able to understand at the time because it happens, but the experience has only gone downhill from there. I asked about the free truck and driver offered for new customers due to needing to move out the next day, was told that they would get back to me. After reaching out the next morning, I was told that the truck was no longer available, and that the one opening they had available for that day had passed. In order to make it up to us, they unlocked one of the carts in lieu of providing the complementary token. Just two days ago, my husband and youngest son spent two hours trying to get into the building due to the door being broken. When my husband needed to get into the space, he was told that there was no way that anyone would be able to get in until the door was fixed and that they were waiting for someone to fix it, no ETA available. He was also told that there was no way that they could be let into the building until the door is fixed. This experience has been more of a headache then it needed to be, and I won't be using them again.

6 septembre 2018
Avis spontané
Logo de Price Self Storage

Réponse de Price Self Storage

Dear Vanessa,
It is disappointing to hear of your experience at our facility. We are very sorry that the truck was already booked for another tenant, and a member of our team should not have delayed following up with you. As for the door situation, our manager explained all that he did to try to assist with the situation, and we apologize that there was a problem on the day your husband tried to access the building. Even when we put forth our best efforts, there are sometimes situations that we cannot control and can only do our best to correct with expediency, which is what we believe the employee was trying to do. It is never our intention to inconvenience our customers, and we apologize to you, your husband and son. We appreciate your honest feedback, and will take this as an opportunity to improve our service.

Noté 5 sur 5 étoiles

Yes this a very good company…

Yes this a very good company everybody's friendly and they work with you to get size of storage you may need. I'm hopping they well work with me to get a bigger storage with out to much work?

23 août 2018
Avis spontané
Noté 1 sur 5 étoiles

Leasing rep was a little rude regarding…

Leasing rep was a little rude regarding my concerns and could have been a bit more empathetic

23 août 2018
Avis spontané
Logo de Price Self Storage

Réponse de Price Self Storage

We're disappointed to read your review and low star rating. We apologize for what transpired with our employee. It is never our intention to treat customers rudely and our goal is to provide you with excellent customer care. We're sorry that we missed the mark. We appreciate all feedback, and will use this as an opportunity to improve.

Noté 3 sur 5 étoiles

a clean, quiet facility

very clean, quiet, & professional atmosphere. a great staff really makes this location stand out. what u will not like about this location is the 3rd floor. i didn't spend time on the 2nd floor, so i won't speculate on about that floor. but the 3rd floor really heats up steadily. it makes it difficult to spend any significant time up there. i had to constantly come down to the 1st floor where there is a flow of cool dry air. but if u really want to cool off, the bathroom is the coolest (temperature) place in the building.

20 août 2018
Avis spontané
Noté 5 sur 5 étoiles

the staff is so friendly

the staff is so friendly, I was working with Neil and he was so great, he worked with me and considered my situation and really helped my family and out a lot!!! great place!

20 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Fantastic place!!

Fantastic place! The employees were so helpful, the space is clean and secure. Would recommend to everyone with extra stuff they need to store.

12 août 2018
Avis spontané

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