Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I always get what I need from pods to liquid. Lots of choice, lots of flavours. Bought my last vape here. A new model so much better than my last & at a competitive price. Staff are always reall... Voir plus

Noté 5 sur 5 étoiles

A great selection of products are always available, the staff in store are friendly, and online deliveries arrive on time. The best vape shop I've had the pleasure of shopping with. My latest devic... Voir plus

Noté 5 sur 5 étoiles

Just done my first order with them as my usual place didn't have my preferred product in stock. VERY impressive in terms of rapid comms and dispatch, very reasonable price and arrived as promised time... Voir plus

Noté 1 sur 5 étoiles

Placed an order 9 days ago with paid 2‑day tracked delivery, and it still hasn’t arrived. When I checked the website, the tracking shows the order is still “awaiting fulfilment.” Really disappointing... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

579 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,4

Tous les avis

(579)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

I have been using prime vapes for a couple of months now since my last go to company went AWOL. I haven't had a bad experience yet: great range of flavours, always have great deals, arrives next day without fail, the bottles don't leak, and the liquid is good quality, oh and you get a little sweetie with every order! Definitely recommend this company to anyone looking for a reasonably priced and reliable go to vape shop!

31 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Can’t fault this company

I have used this company a few times now buying in bulk each month and can’t fault them. Seller communication is brilliant, items well packaged. Ordered Friday morning arrived next morning. Good offers and a lot of choice. Plus I’m a sucker for the free sweet inside. Won’t shop anywhere else 10/10 . Only negative is we want more sweets lol , would be nice to see 3500 vapes too

22 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Impressed

Bit of a delay due to postal strikes but that can't be helped. It was packaged really well. Really impressed, will definitely order again. 😁

2 septembre 2022
Noté 3 sur 5 étoiles

Great service but misleading customer reviews functionality

Great service, super speedy delivery, however major drawback of this shop is that they don't allow negative reviews for the products, which is a bit disingenuous sales practice. Left a 1 star review for an eliquid, very mildly worded with no reason for it to be moderated out, yet it never was published.. and if you look at their eliquid selection, you won't find anything with less than 4 star ratings there.

26 août 2022
Avis spontané
Logo de Prime Vapes

Réponse de Prime Vapes

Hello Alex,

Thanks for taking the time to leave us a review. I’m pleased to hear you’re pleased with our service, after seeing this review I have tried to look for the review you left on our website. From what I can see the one star review was left for the product “fresh orange 50ml shortfill by Candy Corner”. Assuming this is the review you’re referring to, the reason it wasn’t published immediately is because we publish all reviews online once a week, we just don’t have the time to manually check and publish every review immediately, we are a team of just 3 staff. Unfortunately by the time we checked the review the said product was sold out and deleted from our store (namely for the reason you stated in your review, being tasteless). I’m sure you will have noticed the liquid in question was in the clearance section of our website for £3 or so for the 50ml bottle, with only a handful of them in stock to clear.

For clarity, we check the reviews before being published for spam, offensive language and links to other websites. All reviews are published whether they are positive or negative.

I hope this helps.

Best wishes

Lee
Prime Vapes UK

Noté 5 sur 5 étoiles

Fantastic quality and very efficient

Fantastic site. Super pleased I came across it. They have a huge range of excellent quality and fantastic flavours of E juice. Great offers available. Very helpful staff and very efficient. Dispatch is always very quick too. Love the sweet I always get in my parcel. Nice touch. Highly recommend

9 août 2022
Avis spontané
Noté 5 sur 5 étoiles

First time of ordering

First time of ordering, package came quickly,well packed too, service was first class, from ordering to delivery, excellent service.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Fast delivery. Would definitely use them and recommend them to anyone. Help the UK business!!

1 juillet 2022
Noté 5 sur 5 étoiles

Wouldn't go anywhere else

Been ordering Juice from Prime Vapes for a couple of years, never any issues, orders are always super quick to arrive, juice is fantastic. Wouldn't go anywhere else!

1 juillet 2022

L’expérience Trustpilot

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