Product London Design Avis 

He didn't cancel the subscription when we asked him, even though he confirmed the cancellation. The money was withdrawn anyways. He did not return most of the charged money, even after we reached an agreement that he would return it in November 2023. He still owes us more than 1,200€.

Makai has since blocked both our email domains and decided not to answer any more emails as late as December 2024.

The rest of the experience was okay, though not entirely friction-free — our account has been locked multiple times.

I cannot recommend Product London Design. Since it is a Limited registered in the UK, it is very challenging to legally hold anyone accountable from outside the UK.

Wir wurden von diesem Unternehmen auf dreiste Weise betrogen. Für seine Dienstleistung hate er uns wesentlich mehr als den im Vertrage festgelegten Preis von unserem Konto abgebucht – Betrug um eine Summe im vierstelligen Bereich! Leider haben wir die überhöhten Abbuchungen erst einige Monate später bemerkt, was das Ganze noch frustrierender macht.

Seitdem – nun schon seit über zwei Jahren – warten wir auf die Rückzahlung. Trotz mehrfacher Kontaktversuche, Fristsetzungen und Zusagen seitens MAKAI haben wir unser Geld nicht zurückbekommen. Stattdessen: Funkstille, Ausreden und Hinhaltetaktiken. Durch seinen Sitz in UK - außerhalb Europas fühlt er sich dazu in seiner Position recht sicher, da das Einfordern von Geldschulden sich außerhalb der EU wesentlich schwieriger gestaltet.

Fazit: Wir können nur eindringlich warnen: Finger weg von diesem Anbieter. Wer hier einen Deal eingeht, riskiert nicht nur sein Geld, sondern auch massive Enttäuschung und Ärger.

The growth numbers aren’t quite what they state on their website but they’re still really good and much better than other companies I’ve tried. I’ve now been using them for over 6 months with no issues at all. It’s nice to be able to leave that running in the background while I get on with running my business.

I can’t thanks Makai and his team enough for the help they’ve given me with my social media. I was a bit lost with it all but now I get new clients directly from social media every month.

Great service - Great results and good communication throughout. Highly Recommend.

As a business owner, there’s so many ways to boost sales. It’s so easy to lose money figuring it out! I’ve used a few of product London’s services and each worked really well ( apart from the Pinterest service). The customer service is really good and they explain all the process from start to finish.

Awesome, definitely give them a try. Simple process, free trial and delivered real followers with super high engagement.

Great experience with PLD. Did what they said they would do and if any technical issues arose, they were responsive and offered extended time of services without charge to make up for it. Communicative and personal attention (thanks Makai!) helped us grow our business over the past couple of years. Highly recommend them for anyone wanting to increase their presence.

This guys really helped me with my social media. As a business owner, I didn’t not have enough time to focus on my socials and needed some help. The content is next level and I’m really with how my page is looking.

Great job of helping my three photography pages gain followers. All positive so far.

Positives:

1. Bit of a turnaround around in attitude and help from makai during my 2nd stint with them.

2. Earned new followers- but over almost a 2 and a half year period.

Negatives:

1. In the end I was happy to be done with their services and everything was more calm & relaxed. Such as my instagram not being disabled frequently as a result of this.

2. I was led to believe my content was poor.

3. Every time I looked to leave I mysteriously saw a huge increase in followers.

4. Horrendous experience first time with the company.

5. Made to unfollow my own ‘followed’ users first time round.

6. Confrontational and unprofessional occasionally.

I had the pleasure of working with Makai Macdonald - Product London Design, and I have to say, he exceeded all of my expectations. From the moment we started working together, he was incredibly kind and helpful. He took the time to truly understand my business and my goals for social media and provided valuable insights and recommendations.
Makai was always available to answer any questions I had and responded promptly to my emails. He was incredibly patient and dedicated and spent a lot of time working with me to achieve my desired results.
Thanks to his hard work and expertise, my social media presence has grown significantly. He helped me to increase my followers, engagement, and reach on social media platforms. He also provided me with regular reports and analytics, which helped me to track my progress and make data-driven decisions.
I highly recommend Makai to anyone looking for a skilled, dedicated, and professional social media specialist. He truly went above and beyond to help me succeed, and I am extremely grateful for his help.

Great service for small businesses. Full of knowledge, solutions, and always on hand to help in a crisis! Grateful for our two year relationship continuing into the future.

The team at Product London Design have been amazing to work with for the last few months. They've made huge improvements to the reach of my instagram channel!
The team are super easy to communicate with and very quick to accommodate any change needed to their service. They're super helpful and great to work with! Highly recommend :)

The team at Product London Design are super easy to work with, they’ve tailored their work to fit in with my goals and needs and are very happy to accommodate any changes necessary.
Communication is easy and they’re a pleasure to work with - and they do an amazing job! 😁

I contacted Product London Design back in 2018 and explained them what my idea was and what I wanted to achieve. When we first chatted, I was no expert on social media nor did I know how to put the pieces of my project together and make it real. They took time on understanding what I had in mind and showed me the right avenues to gain presence on the main social media platforms out there. The results could not have been any better!! Real leads and engagement with people that appreciate my content, opportunities to promote my brand and sell my products to the right clientele, etc. Bottom line here, give these guys a go for all-things-social-media, marketing and web design. You won't regret it!