Sent me a package I could not pick up -> if you like BAD customer service this is the place for you :/
Sent me a package that I could not pick up from the parcel point because I had no bank id. Why didn't they just deliver to the address I have put with my order.??
Ask to get the parcel sent again, but the customer service agent Richard was NOT helpful at all and referring to whatever conditions they deliver under - like nobody actually reads that stuff.
I asked to get the parcel resent to a person with bank id, but this was to hard for him to handle.
So rather than trying to help he was basically just answering with useless mails and the tone was bad as can be.
I will not be buying from them again for sure - hope they will refund.... was told I would get refunded according to conditions so let's see what happens from here..
They refunded some money but kept 500 kr. out of 650 kr. as a fine. DO NOT BUY ANTHING FROM THIS COMPANY!!!







