Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Établissement
Changer d'établissementUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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Lisez les avis des autres
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Voir plus
L'entreprise a répondu
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Voir plus
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Alcester
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Royaume-Uni
- 01789 764033
4,7
Excellent
1 k avis
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Job completed satisfactorily same day but cold waiting office space
After a change of date to the next day due to staff sickness I had to have more work done on the brakes pads then first thought. I was well looked after and the whole job was able to be completed around 3 hours. However I had to stay longer at the office to wait than intended. My only complaint was it was so,so cold, freezing in the room not sure how your staff manage it. One badly placed tiny radiator. I had a blanket, coat and scarf on through out. So please can you make it warmer in there for both customers and your staff as they deserve a warm place to work. Otherwise had a quality service.
10 décembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Always great customer service
Always great customer service. I am always impressed with how staff help those, often elderly customers, coming in to have tyre checks, fluid checks. A couple of times they have just sorted small things for me as part of the wider work being done. Always reasonable and not looking to charge for every tiny thing!
8 décembre 2025
Réponse de Protyre Autocare - Alcester
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online
Waiting room facilities as well.
Always use protyre for my tyres
5 décembre 2025
New Tyres Alcester Protyre
Good website, friendly staff, completed the job on time. No fuss.
28 novembre 2025
Réponse de Protyre Autocare - Alcester
Hello Mr Cornwall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very competitive and helpful
6 août 2025
Réponse de Protyre Autocare - Alcester
Hello Harry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Alcester
Hello Mr Baker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book
Easy to book, appointment slot is on time, efficient staff .Will continue to use and recommend
28 novembre 2025
Réponse de Protyre Autocare - Alcester
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
To the rescue
When I called about my situation Ray was excellent and got me seen to straightaway
Great company will definitely use again
26 novembre 2025
Great service
Great service, I was unfortunate to get a puncture, dropped the wheel off and within hours it was sorted. Well done.
24 novembre 2025
I was on my way to a funeral when the…
I was on my way to a funeral when the warning light came on in the car . I drove to Alcester Protyre where I have always had excellent service. A nail was spotted in the tyre and luckily the garage had the sizes I required instock.
24 novembre 2025
Highest quality work once again from Protyre
Protyre, Alcester always raise the bar when it comes to customer service.
Always professional and deliver the highest quality work.
19 novembre 2025
Réponse de Protyre Autocare - Alcester
Hello Judy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
MOT- booked online, speedy job and a cheery call to collect when ready
19 novembre 2025
Réponse de Protyre Autocare - Alcester
Hello Mr Woodward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Alcester
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Truatworthy
These guys are always so helpful and i feel safe in their hands. Highly recommend
10 novembre 2025
Réponse de Protyre Autocare - Alcester
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Alcester
Hello Will,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
all good very helpfull
5 novembre 2025
First class service.
29 octobre 2025
Réponse de Protyre Autocare - Alcester
Hello Mr Cox,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres ordered, fitted as promised.
Tyres ordered and all 4 fitted on the day and time promised, what brilliant service. Have always used them and would recommend to everyone, keep up the good service chaps, thanks again to you all.
29 octobre 2025
Réponse de Protyre Autocare - Alcester
Hello Mr Anderson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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