As always, great staff and a fast and great service. Had an unexpected tyre problem and they were able to fit me in and resolve the problem at short notice, getting me back up and running.
L'entreprise a répondu
Établissement
Changer d'établissementWaterside Road, Ashbourne, DE6 1DG Derbyshire, England, GB
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Lisez les avis des autres
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... Voir plus
L'entreprise a répondu
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... Voir plus
L'entreprise a répondu
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Ashbourne Retail
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, Royaume-Uni
- 01335 289530
4,8
Excellent
997 avis
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Issue with TPMS was sorted and two…
Issue with TPMS was sorted and two tyres fitted quickly and efficiently by Josh great service as usual cheers
2 février 2026
Wheel Balancing Success
Did exactly as requested and solved the problem. Price for balancing as expected but no explanation that an environmental charge of £5.00 had to be levied when there was no environmentally unfriendly waste? Hence 4 not 5 stars.
23 janvier 2026
They kept me upto date with my car rang…
They kept me upto date with my car rang me to update me on my car and they were so very friendly and did a very good job on my car.
28 janvier 2026
Highly recommend!
28 janvier 2026
Friendly & professional
Friendly & professional. Used them several times before. Competitively priced and would highly recommend them for tyres.
26 janvier 2026
Toby and Dave.
Toby and Dave.
As a person who has had a face to face business, you as a corporate are so very lucky to have these gentlemen under your umbrella,
They absolutely endorse your business.
If they weren’t present, then I would not utilise your business.
You are so typical of a mass produced cycle…. You need to think about what you have and the people who deliver your profile.
Thank you.
Phil Taylor.
23 janvier 2026
Job done quickly and efficiently…
Job done quickly and efficiently without cutting corners. Well done.
21 janvier 2026
Great service and polite staff
Great service and polite staff. Would highly reccomend the Ashbourne site. Thank you Protyre.
21 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Overcharged and not as promised
Poor Customer service ,wheel weights not as promised after telling me they would be able to fit black weights
Tracking was completely out and car had to go back , they rectified this with Mole grips !!
Still not convinced its correct £90 wasted
Overcharged for valves when car had TPMS valves fitted !
Very poor , attitude very poor no sign of customer service anywhere
21 janvier 2026
Réponse de Protyre Autocare - Ashbourne Retail
Dear David,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Refunded the difference thankyou…
£221 battery quote, all in, face to face, then £252 charged when done to a dearer battery without asking to go ahead or explanation.. *But put it right by refunding for the difference with many thanks. Reason for their decision to use a different battery, was due to the voltages they said, but both batterys are 12V. Given 1 more star for the refund.
14 janvier 2026
Réponse de Protyre Autocare - Ashbourne Retail
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashbourne Retail branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service and competative prices
An excellent service, with honest advice given re. suitable products and very efficient work carried out.
9 janvier 2026
Réponse de Protyre Autocare - Ashbourne Retail
Hello Roy,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Ashbourne Retail
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service.
12 janvier 2026
Réponse de Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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