Great customer care Lady on desk is very knowledgeable and helpful Price given for job - front pads and discs Booked my car in for next day (but offered same day) Arrived at 08:45 - car ready b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me w... Voir plus
L'entreprise a répondu
Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Voir plus
L'entreprise a répondu
I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- aussi dans
- Atelier de prestations de freinage
- Centre de contrôle technique
- Magasin de batteries pour voitures
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Ashford Service Centre
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Royaume-Uni
- 01233 503355
4,8
Excellent
944 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Have kept my 19yr old car on the road…
Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult.
Your latest receptionist Irene has been particularly helpful.
13 juillet 2026
Réponse de Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Ashford Service Centre
Hello Grenville,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - good prices
Great service, good price - less than half the price quoted by main dealer! Quick and efficient with good communication
8 juillet 2026
Réponse de Protyre Autocare - Ashford Service Centre
Hello Danielle,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I went to protyre to have my Nissan…
I went to protyre to have my Nissan Micra aircon regased. They were quick and it only cost £44. I only use my car now and then so 4 weeks later having used it 3 times, I had no aircon. They said I was outside the warranty of 24 days and it must have a pinhole leak. I had to find someone else to fix it. Cost me £160 but I got what I paid for in both cases. In protyre case I got nothing for £44. Buyer beware.
1 mai 2026
Avis spontané
Réponse de Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Ashford Service Centre
Dear AKHUMP,
We are delighted you consistently receive helpful service and appreciate our flexibility at our Ashford Service Centre branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards,
Kayliegh
Customer care - Protyre
Very nice receptionists who booked us…
Very nice receptionists who booked us in on phone and then gave a smile when we arrived. Not many MOT centres can accommodate motorhome but this we can and is a pleasant experience. Thank you.
17 juin 2026
Réponse de Protyre Autocare - Ashford Service Centre
Hello Gill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Ashford Service Centre
Hello Ben,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Ashford Service Centre
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Turned up unannounced with a pot hole…
Turned up unannounced with a pot hole damaged tyre. Very friendly - checked all my tyres were safe. Fitted the new one quickly. Have used before and will use again. They have always been reliable.
8 juin 2026
Réponse de Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Ashford Service Centre
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Prompt service. Friendly telephone manner. Kept me updated throughout and gave me options to consider without rushing me.
3 juin 2026
Irene and Lisa were very helpful
Irene and Lisa were very helpful. I was having a pretty terrible day. Long story cut short, they replaced 2 tyres and squeezed my car in for Mot literally almost closing time. They really couldn’t have been any more accommodating. Even came out, worked out what tyres I needed, went through everything they had in stock, they deserve a pay rise. Thank you Roni (land rover discovery sport)
29 mai 2026
Avis spontané
Excellent Service
Squeezed me in for AC Regas during heatwave, easy to arrange, great service, great price.
1 juin 2026
Great offer price
Great offer price for Aircon regas. Easy to book and pay for online. Friendly staff.
13 mai 2026
Brakes
Service, staff and price were all first class.
Mechanics are happy to discuss the outcomes of their findings and reception staff organise the work efficiently.
13 mai 2026
Called ,on the day I didn't have to…
Called ,on the day I didn't have to wait long for the phone to be answered ,frindley voice answered bboked me in .luckely they had a
slot for me .I took it. Thank you to Very friendly rLady i did get here name ,sorry.
8 mai 2026
Friendly helpful staff
Friendly helpful staff. Car taken into workshop immediately and was ready in a short time. Health check provided was a bonus and much appreciated.
27 avril 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.