Arrived early, did a bit of shopping in the supermarket next door, back less than half hour later and tyre changed and ready to go. Two great experiences in different ways in last few months.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB
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Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Voir plus
L'entreprise a répondu
I've used Protyre in Beccles a few times now and have always had great service. They've done my MOT, tyres and tracking and are always friendly and efficient.
L'entreprise a répondu
Got 2 tyres for my son and the manager and staff went beyond expectations if I could give them more stars I would. They all did a brilliant job and I highly recommend them
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Beccles
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Royaume-Uni
- 01502 717885
4,6
Excellent
1 k avis
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I was given an appointment very…
I was given an appointment very promptly, as usual, and received very friendly reception
7 septembre 2026
You wanted £900 to replace 3 items on…
You wanted £900 to replace 3 items on my mot
The 1st garage I rang near me to do the same work was £385 so that's less than 1/2 price !!
Also the manager had just sacked a member of staff for not working very hard after his holiday so they were short staffed lol
7 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Went beyond expectations
Got 2 tyres for my son and the manager and staff went beyond expectations if I could give them more stars I would. They all did a brilliant job and I highly recommend them
2 septembre 2026
Réponse de Protyre Autocare - Beccles
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Repair was done faster than I expected…
Repair was done faster than I expected and work was cheaper than I was quoted by someone else at the same garage. I'm satisfied with the work done.
28 août 2026
Réponse de Protyre Autocare - Beccles
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always
I've used Protyre in Beccles a few times now and have always had great service. They've done my MOT, tyres and tracking and are always friendly and efficient.
31 août 2026
Réponse de Protyre Autocare - Beccles
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service again
Arrived early, did a bit of shopping in the supermarket next door, back less than half hour later and tyre changed and ready to go.
Two great experiences in different ways in last few months.
31 août 2026
Réponse de Protyre Autocare - Beccles
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service, I arrived for my appointment and was attended to immediately, given a free coffee and the tyre was fitted in minutes!
26 août 2026
Réponse de Protyre Autocare - Beccles
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT test ready at the booked time
MOT test ready at the booked time, and completed in 45 minutes. Excellent service, and discount for advance booking.
21 août 2026
Réponse de Protyre Autocare - Beccles
Hello Paul,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that your MOT was completed efficiently and that you found our service excellent. We appreciate you highlighting the benefit of advance booking.
Best regards,
Eddie
Customer Care - Protyre
Easy to use the website to book an MOT…
Easy to use the website to book an MOT but disappointed with the lack of communication regarding what advisories were
24 août 2026
Réponse de Protyre Autocare - Beccles
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Would definitely use again!
Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
19 août 2026
Réponse de Protyre Autocare - Beccles
Hello Sandrajane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
could improve in customer service
could improve in customer service, attitude and feedback
10 août 2026
Réponse de Protyre Autocare - Beccles
Dear Ms Fielder ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tyre replacement
As soon as I contacted Protyre , they checked if the tyre I required were available . They had them in stock and said they could sort it by 2pm. When Zi dropped my car off , the staff were friendly , courteous and efficient.
17 août 2026
Réponse de Protyre Autocare - Beccles
Hello Adrian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The manager the staff
The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.
19 juin 2026
Réponse de Protyre Autocare - Beccles
Hello Pamela,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Beccles
Hello Mr Devlin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a slow puncture they fitted me in…
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave me a range of options and prices and did not try a hard sell but assured me that the cheaper tyre would be ok for my driving habits. Very polite professional and would have no hesitation in returning
10 août 2026
Réponse de Protyre Autocare - Beccles
Hello Anthony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always excellent, timely service you can trust.
Service and MOT done at Beccles.
Easy to book and staff always helpful, even when I had to change the date.
You can be confident that the work will be done to a high standard and the price won't be inflated.
Always appreciate free tyre checks between services, and advice re sudden problems with the car.
3 août 2026
Réponse de Protyre Autocare - Beccles
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service and punctual
To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different variant of the same tyre to the other new one and the fronts. Not enough difference to be concerned with, and I would strongly suspect down to their supplier not them. Otherwise very efficient, friendly greeting, knew exactly what they were doing, and was done exactly when they said it would be. However feels like it would be petty to knock them down over it as the service couldn't have been any better, so am sticking with the 5 stars.
5 août 2026
Réponse de Protyre Autocare - Beccles
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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